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Casey Honda

Newport News, VA

4.6
743 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 743 reviews

August 09, 2017

Great experience We had a great experience with Sean Davis showing us the Ridgeline. He was knowledgeable, friendly, and courteous. I would seek him out if you're lo More

by Katherine Fitch
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Davis
August 08, 2017

Great customer relationship Collette and the team did a great job as usual. Always communicating what's going on with my service and making practical recommendations to keep ever More

by John T.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Aug 08, 2017 -

Casey Honda responded

It’s great to hear that you had a memorable experience with us and thank you for praising our services. We invest a lot of time and effort to train our team to ensure the highest level of personalized service. We will take your comments for further encouragement within the Casey Honda team to ensure excellent service and a warm welcome for your next visit. Have a great day and we hope to work with you again.

August 08, 2017

OUTSTANDING SERVICE Recently had "Backup Sensors" installed on my new Honda Accord. Don Matol did a fabulous job. Don kept me informed every step of the way; and, as al More

by Fussy Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Aug 08, 2017 -

Casey Honda responded

It is always great to hear that we can serve our customers with a great experience. Since, we really do take the time and effort to build lasting relationships with our customers, as we understand that the process of having your vehicle serviced can be difficult, we pride ourselves in making it as comfortable and smooth as possible for you. We look forward to working with you again and hope you have a good day.

August 08, 2017

excellent service I would highly recommend this service station. They were friendly, caring and knowledgeable. Both ladies were able to give me information about my veh More

by librarylady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Her name is not listed, young girl, short hair helping Loan out on this day.
Aug 09, 2017 -

Casey Honda responded

Thank you for taking the time to write your review of our dealership, your comments are very much valued. Our staff members take their roles in our industry very seriously and try everyday to provide that quality customer service, that our customers expect. Thank you again, and we look forward to seeing you on your next trip to Casey Honda!

August 07, 2017

Great people, great service This eas my first scheduled maintenance at Casey. The service department provided great service. They were quick, professional and did a wonderful jo More

by CBmar42
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Aug 08, 2017 -

Casey Honda responded

Thank you for taking the time to write your review of our dealership, your comments are very much valued. Our staff members, including Collette, take their roles in our industry very seriously and try everyday to provide that quality customer service, that our customers expect. Thank you again, and we look forward to seeing you on your next trip to Casey Honda!

August 06, 2017

Maintenance Job done very well. Thank-you for getting my navigation system update installed for me. You have always taking care of my vehicle and I am so blessed to have you as my se More

by timmyewing61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Aug 07, 2017 -

Casey Honda responded

Thank you for the rating! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you again in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

August 05, 2017

Fabulous job!! Collette, and everyone in the service department were so great to work with! They provided advice to ensure that my car will run another 100K+ miles, More

by Mcsingle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Aug 07, 2017 -

Casey Honda responded

Thank you for choosing our dealership, and for taking the time to write a review! We are so glad you found the experience easy and our staff friendly here at Casey Honda. We're here for all of your service and car buying needs, and we look forward to seeing you in the future, thanks again!

August 04, 2017

Communication Train I needed regular scheduled maintenance in addition to some issues I had noticed. Ms. Stevens was informative, prompt and professional. She got the rig More

by Latisha88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Aug 07, 2017 -

Casey Honda responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and we're glad that Collette was able to show you what we strive to deliver. We look forward to making sure that you enjoy your vehicle for many years to come.

August 02, 2017

Body department Bought a 2015 Honda Accord touring. Needed paint job on hood and trunk. I talked with Bill Gooden and he handled the matter. Excellent job on the p More

by pattyje#1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Gooden
Aug 03, 2017 -

Casey Honda responded

It is always great to hear that we can serve our customers with a great experience. Since, we really do take the time and effort to build lasting relationships with our customers, as we understand that the process of having your vehicle serviced can be difficult, we pride ourselves in making it as comfortable and smooth as possible for you. Have a great day and we hope to work with you again.

August 02, 2017

Don is always helpful to me Don was very helpful in explaining what was going on with my car. Each time I've been in the service department he always on top of what need to be se More

by Mrs Yancey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Aug 02, 2017 -

Casey Honda responded

It is always great to hear that we can serve our customers with a great experience. Since, we really do take the time and effort to build lasting relationships with our customers, as we understand that the process of having your vehicle serviced can be difficult, we pride ourselves in making it as comfortable and smooth as possible for you.

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