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Casey Honda

Newport News, VA

4.6
743 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 743 reviews

August 16, 2017

Excellet, timely service Don Matol is always friendly and professional. I have my CRV serviced by his team since 2013 and he is always performing at the highest level. More

by BIALACRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Aug 16, 2017 -

Casey Honda responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! A lot of work goes into making our customers satisfied with their purchases and making sure they receive the ultimate Casey Honda experience, so we're glad you were able to get a worthy experience. We look forward to working with you again and hope you have a good day.

August 15, 2017

Oil change and service maintenance I was greeted by an experienced service person Everything was explained in detail Prices given for the part I had to pay for The service was perfo More

by Sml
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Aug 15, 2017 -

Casey Honda responded

Thank you for the great rating and review! Hearing how we can provide our customers with the utmost customer satisfaction is great to hear. We strive to work with individuals to provide them an easy experience that is suited to their personal needs and wants. We hope you have a great day!

August 13, 2017

Excellent Service Always receive excellent service and caring, professional advice from Don. I have dealt with Don for many years and he is the best I've ever had. Than More

by APreisser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Aug 14, 2017 -

Casey Honda responded

Thank you for the great rating and review! Hearing how we can provide our customers with the utmost customer satisfaction is great to hear. We strive to work with individuals to provide them an easy experience that is suited to their personal needs and wants. We hope you have a great day!

August 12, 2017

Move Prep I am preparing to move and the service team did an excellent job prepping my car for the trip halfway across the country. Very pleased with the sugges More

by Karen Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Aug 14, 2017 -

Casey Honda responded

We are ecstatic to hear that our team, especially Collette, was able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable and quick to answer questions. Here at Casey Honda, we believe that our customers are our top priority and we will go above and beyond to deliver this. Thank you for your business and your time. We wish you safe travels!

August 12, 2017

Excellent Cx. Service Sean Davis Wow what an great enthusiast and finding you A vehicle! Great Overall Experience! I highly recommend! Check him out! Casey Honda Auto Group More

by Kobe24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gooden, Sean Davis
Aug 14, 2017 -

Casey Honda responded

It’s great to hear that you had a memorable experience with us and thank you for praising our services. We invest a lot of time and effort to train our team to ensure the highest level of personalized service, especially when finding a vehicle that best suits each customer's needs. We hope you have a great day and we look forward to working with you again in the future.

August 12, 2017

Casey is the Best!!! Sean's energy was great!! He work with me for hours and got me the car at the price I wanted thank you to Sean Davis, Bill Golden, Joel Morancy I got More

by MR.BOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gooden, Sean Davis
Aug 14, 2017 -

Casey Honda responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! A lot of work goes into making our customers satisfied with their purchases and making sure they receive the ultimate Casey Honda experience, so we're glad you were able to get a worthy experience and a vehicle you wanted. We care about making a match that lasts and strive to be the best in customer service to gain loyal customers such as yourself. We hope you come to us for any of your vehicle needs.

August 12, 2017

Sean is Awesome!!! Sean Davis was very helpful and patient worked well with the kids and helping me every step of the way through the whole process!! Thank you thank yo More

by Walter Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Weddle, Sean Davis
Aug 14, 2017 -

Casey Honda responded

Thank you for choosing our dealership, and for taking the time to write a review! We are so glad you found the experience easy and our staff friendly here at Casey Honda. We hope to see you again in the future and have a great day!

August 11, 2017

Wonderful Service Team Sam may have been new on the job, but she was courteous, knowledgeable, and helpful in many ways. In addition, the anticipated 2-5 hour service was co More

by newhondaowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 14, 2017 -

Casey Honda responded

It is always great to hear that we can serve our customers with a great experience. Since, we really do take the time and effort to build lasting relationships with our customers, as we understand that the process of having your car serviced can be difficult, we pride ourselves in making it as comfortable and smooth as possible for you.

August 10, 2017

Great experience Scheduled my oil change and then found out needed the tires rotated. My appointment was at 4pm and my cat was ready before 5 and had comfortable waiti More

by Travis Nichols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Aug 10, 2017 -

Casey Honda responded

It is always great to hear that we can serve our customers with a great experience. Since, we really do take the time and effort to build lasting relationships with our customers, as we understand that the process of having your car serviced can be difficult, we pride ourselves in making it as comfortable and smooth as possible for you. We look forward to working with you again and hope you have a good day.

August 10, 2017

TOP-NOTCH SALES REPRESENTATIVE We recently purchased a new Honda Accord, and were very lucky to be assisted by Ryan Beard. Ryan is extremely "Customer-Oriented." He went way out o More

by Fussy Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2017 -

Casey Honda responded

Congratulations on your new Accord! Providing our customers the best customer service we can offer is our goal and we will go above and beyond to assure that as that is the Casey Honda way. We want you to feel apart of the family here, so we are pleased that Ryan Beard was able to provide that for you by being personal, friendly, knowledgeable, and super-helpful . We look forward to working with you again and hope you have a good day.

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