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Casey Honda

Newport News, VA

4.6
743 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 743 reviews

August 24, 2017

Service Team Help Collette and Samantha were incredibly helpful securing warranty coverage for drive train work on my 2013 Accord. They did the research and kept infor More

by D14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha, Collette Stevens
Aug 25, 2017 -

Casey Honda responded

Thank you for choosing our dealership, and for taking the time to write a review! We are so glad you found the experience easy and our staff friendly here at Casey Honda. We look forward to working with you again and hope you have a good day.

August 24, 2017

Honda Ridgeline purchase was a breeze! I purchased my Ridgeline with the help of Ryan Beard. He greeted me as I came onto the lot with a friendly handshake and a sincere desire to answer a More

by Dana Ferrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2017 -

Casey Honda responded

Congratulations on your new Ridgeline! We're very pleased to know that Ryan was able to make your experience with us a great one. Thank you for giving us this review, we appreciate hearing customer feedback. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

August 23, 2017

Service visit was a piece of cake! I had the good fortune of having Collette Stevens as my Service Advisor on a recent service visit. Collette was extremely friendly and professional. More

by Dana Ferrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Aug 24, 2017 -

Casey Honda responded

Thank you for your review. We understand that having your vehicle serviced can be a stressful endeavor, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track. Collette, and all of our staff, believes in providing personalized service. We look forward to another opportunity to work with you on any of your vehicle needs, and once again, thank you for your positive comments!

August 23, 2017

Always a great service visit Collette is THE BEST! She really puts the customer first, and works to see us happy. I completely trust her, and her team to provide honest and fair s More

by Rob P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Aug 24, 2017 -

Casey Honda responded

Collette is a viable staff member and we are pleased to hear she was able to make things easier for you! We take pride in providing a hassle free experience and enjoy giving you such a positive experience! Casey Honda is here for all of your service and car buying needs, and we look forward to seeing you in the future! Thanks again!

August 20, 2017

Great job! I have worked with Don Matol several times over the last year. He is always very kind, helpful and knowledgeable. I like the service at Casey so muc More

by regina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Aug 21, 2017 -

Casey Honda responded

We would like to thank you for your review. We have been making great efforts to provide the type of service that you have described and are very proud of all of our staff members who have really embraced the Casey Honda customer service culture. We believe that we make a difference in the way our customers perceive us, and we strive to provide a quality car-buying and service experience for all our customers every visit. We look forward to working with you again and hope you have a good day.

August 20, 2017

Friendly and excellent service! My husband and I have been dealing with Don Matol for a while now when our '05 van needed servicing. He is always kind and helpful. My husband pass More

by coolmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Aug 21, 2017 -

Casey Honda responded

Thank you for your review. We understand that purchasing and servicing a vehicle can be stressful, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track. Don Matol, and all of our staff, believe in providing that personalized service! We look forward to another opportunity to work with you at our location for any of your vehicle needs, and once again, thank you for your positive comments!

August 19, 2017

Outstanding service from Collette. Just finished another service visit and thanks to Collette it was outstanding again. Service was very fast and efficient. It was a pleasure as usual. More

by Firstgunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Aug 21, 2017 -

Casey Honda responded

We are happy to hear that you got exactly what you wanted out of your service. Our team of professionals are dedicated to providing you and everyone else who visits with only the best there is to offer. It’s so nice to hear that Collette helped to make your experience such a positive one. We look forward to working with you again and hope you have a good day.

August 17, 2017

Excellent Servce Collette and her teammates did an excellent job. Fast and courteous service. She is a credit to Casey Honda and I would recommend her crew to anyone l More

by Barryprosser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Aug 17, 2017 -

Casey Honda responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! A lot of work goes into making our customers satisfied with their purchases and making sure they receive the ultimate Casey Honda experience, so we're glad you were able to get a worthy experience. We strive to be the best in customer service to gain loyal customers such as yourself. We hope you come to us for any of your vehicle needs, have a great day!

August 17, 2017

The Best Car Buying Experience Ever We bought our first brand new car in years, from Casey Honda in Newport News. We live a distance away in Virginia Beach. We had spent much time and en More

by DC&DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TRAVARIS (Sales) CHRIS(Finance)
Aug 17, 2017 -

Casey Honda responded

Congratulations on your new vehicle! Providing our customers the best customer service we can offer is our goal and we will go above and beyond to assure that it is the Casey Honda way. We want you to feel apart of the family here, so we are pleased that our team was able to provide that for you by being patient and taking the time to find the vehicle that best suited your needs. We look forward to working with you again and hope you have a good day.

August 16, 2017

Ten years down This team has been servicing my car for ten years since the j clyde days. Very professional.I had to adjust seeing new faces but Colette rocks (Need More

by Ravin628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Aug 16, 2017 -

Casey Honda responded

Thank you for the great rating and review! Hearing how we can provide our customers with the utmost customer satisfaction is great to hear. We strive to work with individuals to provide them an easy experience that is suited to their personal needs and wants. We hope you have a great day!

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