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Casey Honda

Newport News, VA

4.6
743 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 743 reviews

September 13, 2017

Excellent Service Great service once again delivered by Don Matol and his team. Although they were very busy, working through their lunch hours, they serviced my car More

by DHeath007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Sep 14, 2017 -

Casey Honda responded

Thank you for your review. We have always believed that servicing your vehicle can be a stressful endeavor, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track, and all of our staff, believes in providing personalized service. We look forward to another opportunity to work with you at our location for any of your vehicle needs, and once again, thank you for your positive comment!

September 12, 2017

Outstanding Service Don Matol is always courteous, has outstanding service, and we have confidence in him and his team to always get the job done! Thank you! More

by Fred808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Sep 13, 2017 -

Casey Honda responded

We are happy to hear that you got exactly what you wanted out of your car service with us at Casey Honda. Our team of professionals are dedicated to providing you and everyone else who visits with only the best there is to offer. It’s so nice to hear that Don Matol helped to make your experience such a positive one. We wish you safe travels and look forward to seeing you again soon!

September 10, 2017

Great service She made sure I only got what I needed and didn't try to convince me to get more done. She was nice and attentive. More

by Catwoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Sep 11, 2017 -

Casey Honda responded

Thank you very much for your review of our dealership. We are very proud of our staff and are encouraged by your comments. Customer service has always played an important role here. In this competitive market, we want you to know that we really appreciate your business and that we will continue to go above and beyond for our customers. Have a great day and see you in the future!

September 03, 2017

Great service as usual I trust Don Matol with all my car's servicing because he always takes time, no matter how busy his day, to explain what needs attention and what can w More

by CRVer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Sep 05, 2017 -

Casey Honda responded

Thank you for the rating! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you again in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

September 03, 2017

Came in to put Accessories on my 2018 Ridgeline Don is a very courteous polite and professional individual. He has my complete confidence and doing excellent job . all of the service manager sales More

by James Herring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Weddle, Don Matol, Robert Mercer
Sep 05, 2017 -

Casey Honda responded

We would like to thank you for your review. We have been making great efforts to provide the type of service that you have described and are very proud of all of our staff members who have really embraced the Casey Honda customer service culture. We strive to provide a quality service experience for every customer, every time. Have a great day!

August 29, 2017

Great experience as usual Don Matol was very helpful getting my car back and running. He and the mechanic team were very thorough in their work. I recommend this service center More

by scott123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Aug 29, 2017 -

Casey Honda responded

We are happy to hear that you got exactly what you wanted out of your service experience with us. Our team of professionals are dedicated to providing you and everyone else who visits with only the best there is to offer. It’s so nice to hear that Don Matol helped to make your experience such a positive one. We wish you safe travels in your car and look forward to seeing you again soon!

August 28, 2017

Excellent Customer Service Collette was my service team member. She was professional and friendly, my car was in and out with no problem. I appreciate getting good service, wh More

by DJ Howie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Aug 28, 2017 -

Casey Honda responded

Thank you for choosing our dealership, and for taking the time to write a review! We are so glad you found the experience easy and our staff friendly here at Casey Honda. We strive to work with individuals to provide them an easy experience that is suited to their personal needs and wants. We hope you have a great day!

August 27, 2017

Terrific place for car service I am so appreciative of Don Matol and the service team at Casey Honda. I came in on Thursday because the tire light was on. Even though it was 11:30 a More

by lois1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Aug 28, 2017 -

Casey Honda responded

It is always great to hear that we can serve our customers with a great experience. Since, we really do take the time and effort to build lasting relationships with our customers, as we understand that the process of having your vehicle serviced can be difficult, we pride ourselves in making it as comfortable and smooth as possible for you.

August 26, 2017

Don is service is AWESOME! Took my vehicle in for the first time for a recall and some a/c problems! Don fixed everything as promised on the initial call and even gave me some More

by Nicole McPherson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Aug 28, 2017 -

Casey Honda responded

We couldn’t be happier that Don provided you with a great service experience. He is a true asset and we are lucky to have him on the Casey Honda team. We hope you are enjoying your a/c, please come back to visit anytime!

August 24, 2017

Excellent visit Everything was accomplished very professionally and expediently. Service writer Loan was very knowledgeable and extremely helpful and really knew her More

by benj25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Aug 24, 2017 -

Casey Honda responded

Thank you very much for your review of our dealership. We are very proud of our staff and are encouraged by your comments. Customer service has always played an important role here, and we are glad that you are reporting of Loan being very knowledgeable and extremely helpful! We look forward to working with you again and hope you have a good day.

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