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Casey Honda

Newport News, VA

4.6
744 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 744 reviews

August 31, 2018

Top notch customer service Arya, Stephen and Ryan have made the car buying experience easy. I am impressed with Casey's overall customer service, every employee was extremely k More

by OhFudge!08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arya Shirazifar
August 30, 2018

Great customer service Everyone is very helpful and kind. They make sure you find the right car for the deal you are looking for. Overall a great experience. More

by myousef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arya Shirazifar
August 08, 2018

Amazing representative He was very professional and informative, he made sure I understood every part of my policy and I feel as if I had any questions I could easily contac More

by Tammimae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TeJuan Williams
May 27, 2018

Sold the car to another customer while we were test driving I made an appointment when Honda greedily double booked, The car was literally sold to another customer while me and my wife test drove it unbeknownst More

by Buyer2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Bateman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Bolten
Jun 20, 2018 -

Casey Honda responded

Thank you for the feedback..From time to time we we have more than one customer looking at the same car in this case a customer who had already seen the car came in while you were driving the car and made the purchase, I am sorry this happened and your experience was not a good one.Thank You I can be contacted at 757-537-1300 Jay Malone General Manager

April 21, 2018

Great Service Collette was very courteous and the service was great. Also thanks for changing the TV channel in the waiting room to the local news versus HGTV. More

by snoopy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
April 15, 2018

Very Professional Don Matol was great along with the service. He went out of his way to have the mechanic explain the options on a service item to me. Very personal a More

by vesths
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
April 14, 2018

Best Service Advisor I recently brought my Odyssey in to Casey Honda for an oil change. My Service Advisor was Collette. She and her team took fantastic care of my van and More

by Willie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
April 09, 2018

Good service Don Matol is very accommodating. They were busy that day but the wait time was reasonable. He discussed comprehensively the needs of the car without b More

by Virginia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
April 09, 2018

Great Experience ! I love my new car! Casey Honda is the best! I will always be a team Casey Honda for life! Always a pleasure working with them. More

by katerie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Graham
April 08, 2018

I had a recall on seat. In and out very quickly Service department employees are friendly. They greeted me with a smiles explained what was going to be done, and showed me to the launge .Great coffe More

by Nana8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor ,A very kind and professional young man
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