Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
122 Reviews of Casey Chevrolet - Service Center
Sort by
May 24, 2019
Great, friendly service. Our service advisor, Rich Vaughan, is always great to deal with and repairs are always done right, at a reasonable cost, and on time. That's why I tru Our service advisor, Rich Vaughan, is always great to deal with and repairs are always done right, at a reasonable cost, and on time. That's why I trust my Mustang to a Chevy dealer. More
by Sam
Employees Worked With
Richard Vaughan
March 29, 2019
Service Experience Last night, I hit a median turning left and completely blew out my driver's side rear tire. I happened to be right next to Casey Chevrolet. No traffic Last night, I hit a median turning left and completely blew out my driver's side rear tire. I happened to be right next to Casey Chevrolet. No traffic was coming, so I coasted into the parking lot. There was nowhere else to pull over that was safe. I noticed a sign that said that they match tire prices, so I decided not to put on a spare and go somewhere else that I would assume to be cheaper. It was 7:30 pm, so the service shop was closed. I dropped my key in the Early Bird box and hoped for the best. At 7:11 am this morning, I got a message from Jeff saying that he had already looked at my car and determined what I needed. He was on it before the office staff even knew my car was there. He gave me options and allowed me to choose without pressure. It was finished several hours ahead of schedule and significantly under the price I anticipated. I cannot say enough positive things about this experience...despite damaging my vehicle and needing to pay for any kind of repair. Everyone knows the stereotypes of repairing a vehicle at a dealership and none of those were the case today. I am so grateful. If you buy a car from this dealership, do not hesitate to have your service work done here. More
by ashleylc2014
Employees Worked With
Jeffrey Amos
February 27, 2019
Richard Vaughn is very good! Rich has been an excellent service manager for my 2018 Camero a d my husband's car as well. I have noticed that at times the service managers are a li Rich has been an excellent service manager for my 2018 Camero a d my husband's car as well. I have noticed that at times the service managers are a little kurt, but it can be stressful at times with everybody wanting their car serviced. Rich, even though he's busy, has always been polite and very knowledgable about cars and what we should do. He's very good!!! More
by Ferguson, Jeanne
February 07, 2019
Always sound advice We have old cars and Casey Chevrolet always takes that in account when making a recommendation for repair. I apreciate being furnished a choice of sol We have old cars and Casey Chevrolet always takes that in account when making a recommendation for repair. I apreciate being furnished a choice of solutions based on the age and value of the car. More
by Barney
Employees Worked With
Rudy rubisil
February 01, 2019
Wonderful work These guys were busy on a Friday and helped me out with a oil change and tire rotation. It took a while but these guys were overbooked and did their b These guys were busy on a Friday and helped me out with a oil change and tire rotation. It took a while but these guys were overbooked and did their best. Will always be coming back to this dealership, outstanding customer service and wonderful work on the vehicle. Definitely recommended Dealership to go to. More
by reevesz
Employees Worked With
Michael Rudisill
January 21, 2019
Excellent Service I always receive excellent, fast and courteous service from the Red Team. Jeff Amos and Will Jordan are always extremely knowledgeable and complete t I always receive excellent, fast and courteous service from the Red Team. Jeff Amos and Will Jordan are always extremely knowledgeable and complete the the right the first time. I heartily recommend them to everyone. More
by Leonard Saunders
Employees Worked With
Will Jordan, Jeffrey Amos, Patsy Lovejoy, Denise Keaton
November 18, 2018
Great Service Experience Jeff Amos in Service always does a great job. I have 12 year old Pontiac that I love and I know that when it needs service I can count on Jeff to prop Jeff Amos in Service always does a great job. I have 12 year old Pontiac that I love and I know that when it needs service I can count on Jeff to properly repair the car and get me back on the road. More
by Robert D
Employees Worked With
Jeffrey Amos
November 07, 2018
2006 Suburban blower issue - Fixed My 2006 Suburban has treat me very well over the years but when the blower fan went out I needed a dealership and selected Casey Chevrolet based on th My 2006 Suburban has treat me very well over the years but when the blower fan went out I needed a dealership and selected Casey Chevrolet based on the recommendation of friends. From scheduling of an appointment, intake, troubleshooting of the problem and authorization of the repair I was treated very professionally and felt involved in the process. A solid A+. I am not currently in the market for a new vehicle but when that time comes I sure know where my business will go. Nicely Done Folks. Carl. More
by Carl1963
Employees Worked With
Craig Politte
November 06, 2018
Service years later I’ve had nothing but positive experiences with my Colorado purchase from Casey. Even two years later when I scratched my truck I was able to get immed I’ve had nothing but positive experiences with my Colorado purchase from Casey. Even two years later when I scratched my truck I was able to get immediate and friendly help in minutes they had my truck specs and had ordered a scratch kit. Seamless and friendly!!! More
by Colorado Happy
Employees Worked With
Craig Politte
November 06, 2018
Thankful for the great service! My visit for service was friendly, efficient, and resourceful. Craig went above and beyond to help me with a service issue and find the part that I t My visit for service was friendly, efficient, and resourceful. Craig went above and beyond to help me with a service issue and find the part that I thought may not be available. He waa very accommodating while I was without my car and his warm and inviting personality helped solidify my positive experience. It is so nice to feel as if the person helping you actually cares. More
by Chevygirl
Employees Worked With
Craig Politte
