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Casey Chevrolet - Service Center

Newport News, VA

3.8
120 Reviews

120 Reviews of Casey Chevrolet - Service Center

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February 27, 2019

Richard Vaughn is very good! Rich has been an excellent service manager for my 2018 Camero a d my husband's car as well. I have noticed that at times the service managers are a li More

by Ferguson, Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sibley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Vaughan, Patsy Lovejoy
February 07, 2019

Always sound advice We have old cars and Casey Chevrolet always takes that in account when making a recommendation for repair. I apreciate being furnished a choice of sol More

by Barney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy rubisil
February 01, 2019

Wonderful work These guys were busy on a Friday and helped me out with a oil change and tire rotation. It took a while but these guys were overbooked and did their b More

by reevesz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rudisill
January 21, 2019

Excellent Service I always receive excellent, fast and courteous service from the Red Team. Jeff Amos and Will Jordan are always extremely knowledgeable and complete t More

by Leonard Saunders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Jordan, Jeffrey Amos, Patsy Lovejoy, Denise Keaton
November 18, 2018

Great Service Experience Jeff Amos in Service always does a great job. I have 12 year old Pontiac that I love and I know that when it needs service I can count on Jeff to prop More

by Robert D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Amos
November 07, 2018

2006 Suburban blower issue - Fixed My 2006 Suburban has treat me very well over the years but when the blower fan went out I needed a dealership and selected Casey Chevrolet based on th More

by Carl1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Politte
Nov 07, 2018 -

Casey Chevrolet responded

Carl Thank you for using our service department. We are thrilled to hear that you are so happy after your visit. If you need anything with parts, service, or sales, please don’t hesitate. Have a great day! Craig

November 06, 2018

Service years later I’ve had nothing but positive experiences with my Colorado purchase from Casey. Even two years later when I scratched my truck I was able to get immed More

by Colorado Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Politte
Nov 06, 2018 -

Casey Chevrolet responded

Thanks Peter! You keep breaking it, we'll keep fixing it! hahaha! See you soon, Craig!

November 06, 2018

Thankful for the great service! My visit for service was friendly, efficient, and resourceful. Craig went above and beyond to help me with a service issue and find the part that I t More

by Chevygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Politte
Nov 06, 2018 -

Casey Chevrolet responded

Chevygirl. Thanks for the review. Can we work on those stars please?

November 06, 2018

Great place with great service! We have dealt with Casey Chevrolet on several occasions. We have been to the service center and have test driven cars. Manager Craig Politte was ext More

by Jamieabu
Recommend Dealer
Yes
Employees Worked With
Craig Politte
December 26, 2017

Amazing experience!! My service advisor today was Jeff Amos. He was nice and professional my entire visit. He reassured me during my wait that they would find out what the More

by KStone78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Amos
Dec 27, 2017 -

Casey Chevrolet responded

Thank you for stopping by and for this great review! Feedback like this is what continues to improve Casey Chevrolet towards providing quality service. Jeff and our team of professionals are delighted to have your feedback! We hope you give us a visit for all questions or comments. Have a great day!

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