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122 Reviews of Casey Chevrolet - Service Center
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July 01, 2022
Ms.Robinson is a wonderful advisor! Very polite and courteous with a delightful personality..She handles her business and knows her job well..She’s a keeper..! courteous with a delightful personality..She handles her business and knows her job well..She’s a keeper..! More
by MrBluC7
June 08, 2022
Great services, I am pleased with the services. Mallory is very respectful and customer oriented worker Mallory is very respectful and customer oriented worker More
by Ernest
Employees Worked With
Other Employees :
Mallory , Jeffrey Amos, Sierra Dail, Aziah Robinson, Cristina Wightman
May 20, 2022
Ms.Dail was a very personable, well spoken, extremely professional. She helped me decide the best plan of action to fix my vehicle. She has to be the best employee that casey dealerships has ever hired. professional. She helped me decide the best plan of action to fix my vehicle. She has to be the best employee that casey dealerships has ever hired. More
by Keepin it real
Employees Worked With
Sierra Dail
April 28, 2022
Worst stealership in Hampton Roads. Free inspections because the inspectors rip your windshield wipers blades. Not trustworthy at all. Free inspections because the inspectors rip your windshield wipers blades. Not trustworthy at all. More
by amh757
Employees Worked With
Other Employees :
Jeffrey Amos, Sierra Dail, Aziah Robinson, Cristina Wightman
April 20, 2022
Jeff and the corvette technician always does a great job with my 2013 427/Conv. This visit was just a State Insp and Service but, they got me in and out in minimum time. The sales dept., however needs with my 2013 427/Conv. This visit was just a State Insp and Service but, they got me in and out in minimum time. The sales dept., however needs to do a better job acknowledging a potential customer. As a corvette enthusiast for 40 years I’m always interested to talk shop about Corvettes when someone is available. No, I’m not in the market for a new Vette now. But, one would think after looking at 5 different Corvettes, someone on the sales floor would be interested in determining my intentions. More
by Tattoy
Employees Worked With
Jeffrey Amos, Denise Keaton
March 21, 2022
Jeff Amos and his team are excellent and informative when it comes to my 2017 Corvette Stingray..I know my car is always in trusted hands..GREAT JOB TO YOU ALL! it comes to my 2017 Corvette Stingray..I know my car is always in trusted hands..GREAT JOB TO YOU ALL! More
by MrBluC7
Employees Worked With
Jeffrey Amos
December 12, 2021
I would have rated this experience as excellent except for the "constant reminders". I received 3 cell phone calls, 2 texts and 3 emails reminding me of the appointment. This is extreme and was a disrup for the "constant reminders". I received 3 cell phone calls, 2 texts and 3 emails reminding me of the appointment. This is extreme and was a disruption to my busy schedule. I keep a calendar and don't need this many reminders. Perhaps one would be appropriate, not 8. Please consider your customer's experience in appointment reminders. More
by newman
Employees Worked With
Jeffrey Amos
November 13, 2021
Scheduled an appointment almost two weeks in advance. Dropped my truck off at 815am for a 830am appointment to replace 2 front tires. Received a call at 3:30pm stating the tires did not come in. They did Dropped my truck off at 815am for a 830am appointment to replace 2 front tires. Received a call at 3:30pm stating the tires did not come in. They did not seem to care about the inconvenience they caused. It’s very disappointing. More
by Raven32
November 11, 2021
My vehicle had hard shifting when I brought it. I didn't understand the first recommendation to change the electrical harness. No one explained it in technical terms. My vehicle is covered by an extended wa understand the first recommendation to change the electrical harness. No one explained it in technical terms. My vehicle is covered by an extended warranty. I was set up in a loaner vehicle. It took awhile to get approvals and the communication seemed delayed. When I got the truck back, it no longer had HP transmission fluid in it. The shifting got worse. I brought it back. It took awhile to get approval again to replace with a remanufactured transmission. After a week, we got the approval from the warranty company. After that, the replacement got done 3 days early and the remanufactured transmission with HP fluid is running great. I was weary during the process. The communication was slow and non-technical, but the service employee was really nice and otherwise helpful. The loaner vehicle made it easy to cope. Now I couldn't be happier. More
by Drew
Employees Worked With
Aziuh
