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122 Reviews of Casey Chevrolet - Service Center
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January 03, 2017
Awesome Casey Chevrolet in Newport News, Va. on the corner of J. Clyde and Jefferson Ave. is the best auto dealership in town! They are very knowledgeable abo Casey Chevrolet in Newport News, Va. on the corner of J. Clyde and Jefferson Ave. is the best auto dealership in town! They are very knowledgeable about the cars they sell and service. The are fast, friendly, and they do an excellent job! If you are looking to buy a vehicle or have your vehicle serviced, go to Casey Chevrolet. You will be very pleased with your experience. When you get there, ask for Perry Phillips. He is the best Service Consultant! He explained everything about the service that was to take place on my car. Whatever you need, he can take care of you. Thanks Casey Chevrolet and thank you Perry Phillips for your time, patience, and professionalism! More
by Chrystal Harris
Employees Worked With
Perry Phillips
December 20, 2016
Service Mark Richie in service is always so very helpful & honest. He really goes above & beyond to help & make sure the customer is happy! We wish there were Mark Richie in service is always so very helpful & honest. He really goes above & beyond to help & make sure the customer is happy! We wish there were more people like him! More
by Happy Customer
Employees Worked With
Mark Ritchie
December 01, 2016
Service - Appointments are Pointless I am STILL sitting here waiting for my reinspection. I had a 745am appointment and it is now 942. Perry told me 20 minutes. I simply need my license p I am STILL sitting here waiting for my reinspection. I had a 745am appointment and it is now 942. Perry told me 20 minutes. I simply need my license plate light bulbs reinspected. I had to go ask someone what was taking so long and was told my tech from yesterday was busy so they passed it to another tech or person (Bill Nettles). I asked Bill should I go sit back in the waiting area. All he could say was I guess so. What kind of an answer is that? Can I get a timeframe please? Why did I have to go ask for this information? How hard is it to reinspect light bulbs? I am very disappointed and displeased. We have given this dealership another chance after being disappointed previously. This is ridiculous. I have to go get ready for work. Can someone tell me why you all cannot get it together? There were only three people waiting when I got here this morning. More
by Henderson757
Employees Worked With
William Nettles, Perry Phillips
October 31, 2016
Excellent service! Jeff, my Service Advisor was great in addressing the safety recall on my 2015 Silverado quickly. Will, the Service Technician, did the service. He was Jeff, my Service Advisor was great in addressing the safety recall on my 2015 Silverado quickly. Will, the Service Technician, did the service. He was knowledgeable and answered any question about the work that was asked. They both are very valuable employees to this dealership's service department. More
by Looney9
Employees Worked With
Will, Service Technician, Jeffrey Amos
October 28, 2016
Impeccable Customer Service Jonelle is the epitome of customer service! She always gives service with a smile. She is very knowledgeable and friendly. She takes care of her cu Jonelle is the epitome of customer service! She always gives service with a smile. She is very knowledgeable and friendly. She takes care of her customers and treats them like they matter. I was reluctant to have my vehicle serviced at Casey due to some negative reviews however in speaking with Jonelle and having her reassure me that my vehicle would be serviced by the best techs in the industry, I will not take my vehicle anywhere else! Jonelle deserves an award! I felt customer service was dead until I interacted with Jonelle! More
by Mwilks17
Employees Worked With
Jonelle Ricks
October 27, 2016
Always Helpful Every time I to schedule an appointment or have a question Mrs. Patsy is always accommodating and nice. If she doesn't know the answer to something sh Every time I to schedule an appointment or have a question Mrs. Patsy is always accommodating and nice. If she doesn't know the answer to something she will find out and always calls me back. More
by MelD82
Employees Worked With
Patsy Lovejoy
October 27, 2016
Excellent service Jeff Amos performed excellent work on all Dewberry Truck, all my co workers they are very happy with the service the Jeff Amos performed, thanks Jeff Amos performed excellent work on all Dewberry Truck, all my co workers they are very happy with the service the Jeff Amos performed, thanks More
by Gramallo81
Employees Worked With
Jeffrey Amos
October 14, 2016
Great service at Casey Jeff Amos very helpful Great service at Casey. Jeff Amos always helps us to make service with ours cars a pleasure. He takes the time to explain all details and very helpful Great service at Casey. Jeff Amos always helps us to make service with ours cars a pleasure. He takes the time to explain all details and very helpful. More
by lovemyboys
Employees Worked With
Jeffrey Amos
October 14, 2016
Excellent Service Casey has an excellent team in Jeff Amos and Will Jordan. I have been receiving flawless service and support from the Red Team for 14 years. They are Casey has an excellent team in Jeff Amos and Will Jordan. I have been receiving flawless service and support from the Red Team for 14 years. They are the main reason I keep returning to Casey for my vehicle purchases. More
by Leonard Saunders
Employees Worked With
Will Jordan, Scott Gregoire, Jeffrey Amos
October 11, 2016
Mr.Perry I've never had any problem with Casey. Mr.Perry has always been professional and friendly. I've been taken my suv for the past two years, and before a I've never had any problem with Casey. Mr.Perry has always been professional and friendly. I've been taken my suv for the past two years, and before any service is done he has always gave me a call first to let me know what needs to be done and how long it will take. Thank you.😀 More
by Willie H Major, jr
Employees Worked With
Perry Phillips
