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Casey Chevrolet
Newport News, VA
1,156 Reviews
Welcome to Casey Chevrolet in Newport News, VA
Since 1958, Casey Chevrolet has been your Newport News Chevrolet dealership, selling quality new or used cars, trucks, and SUVs while providing unparalleled service. Serving Hampton, Norfolk, and Virginia Beach, our outstanding sales staff is here to help you, not hassle you. We are conveniently located 1 mile south off exit 258A on I-64 at 11700 Jefferson Ave. Visit our hours and directions page and then come down and see us.
We have the cars that Virginia Beach and Hampton Chevrolet shoppers are looking for; from the economical Cruze to the powerful Camaro and the plush Malibu. You can also see the Impala and Sonic. Chevrolet shoppers may prefer something bigger. The Equinox and Traverse drive like a sedan and have the room of an SUV. If you need something larger, the Tahoe and Suburban have you covered with seating for 9. Newport News Chevy truck shoppers need to see our large selection of Silverado 1500s. We're sure to have the features you're looking for. At Casey Newport News, we also have the Avalanche, Colorado and Silverado 2500HD. Our dealership offers a free quote online and we invite our Virginia Beach to Hampton drivers to contact us to schedule a test drive at Casey Chevrolet today!
See Casey Chevrolet for all your service needs
Regular maintenance can help keep your car, truck, or SUV in top shape for longer. Casey Chevrolet in Newport News, Virginia will take care of all your service needs with a smile. Our ASE certified technicians will change your oil, rotate your tires or take care of your scheduled maintenance and get you back on the road in no time. Hampton Chevrolet drivers can make an appointment, see our service specials and order parts online.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 1,156 reviews
February 09, 2019
Had just what we were looking for. The salesmen we worked with were great. Had a few issues with the detailing of the truck but they are working with us to correct the issues. The salesmen we worked with were great. Had a few issues with the detailing of the truck but they are working with us to correct the issues. More
by Thesmiths
Employees Worked With
Craig Politte, Barry Sillery
February 09, 2019
Upgrade to Traverse Awesome experience! Barry, Spencer, and Travis were great! Thank you for a great car buying experience! I would recommend this dealership to anyone lo Awesome experience! Barry, Spencer, and Travis were great! Thank you for a great car buying experience! I would recommend this dealership to anyone looking to buy a car. :) More
by Mel R
Employees Worked With
Travis Battles, Barry Sillery, Spencer Edwards
February 07, 2019
Always sound advice We have old cars and Casey Chevrolet always takes that in account when making a recommendation for repair. I apreciate being furnished a choice of sol We have old cars and Casey Chevrolet always takes that in account when making a recommendation for repair. I apreciate being furnished a choice of solutions based on the age and value of the car. More
by Barney
Employees Worked With
Rudy rubisil
February 06, 2019
Get Jerked Around So, went to Casey Chevrolet to look at a used Nissan Rogue. The car stunk and wasn't cleaned up very well. I have an OBD II reader so I checked the c So, went to Casey Chevrolet to look at a used Nissan Rogue. The car stunk and wasn't cleaned up very well. I have an OBD II reader so I checked the codes, it had one for a throttle position issue. They brag about their 150 point preowned inspection, well, was it done or not? So, we decided to go look at a Volkswagen Jetta instead. We took the Rogue and salesman over to the Volkswagen lot, drove the Jetta and decided to buy the vehicle. The buying process went so slow. I was paying cash, so naturally you would think the process would go faster, well nope! We had two issues with the car, a tire pressure light and also the seat belt didn't lock correctly, a safety issue in my eyes. I left the vehicle with them for two days to fix both issues. My kid picked up the car on the third day, I was unable to go with him. They didn't fix the seat belt. Our agreement (documented on paper) was that they were to replace the bad seat belt receptacle, they did not. The salesman told my kid to bring the car back the next day for repairs. Really? So, I took the car back Saturday, got jerked around with their service department, then got told to go to the Volkswagen service department to get this resolved. Took the salesman over there, sat around for another hour while they looked at it. They tell me they are going to order the new part and to bring back the car Monday morning. Meanwhile, we go home. I check the oil and it is dark black and smelled bad. The dealer said they took car of this stuff when I bought it. No sticker in the window saying the oil was changed, the Carfax listed the oil change about 7,000 miles ago, hold crap! I went to the Volkswagen dealer again and talked to the service guys to see what their system said about the service records for the car. The guy told me there wasn't any record of it in their system. Really? They didn't even service the car before they put it on the lot? Wow! So, I told them to change the oil when it went in for the seat belt repairs, and they did. Next problem was no spare key. I had been in contact with the salesman about the issue. He told me it had a spare the night I bought it, but he never gave me the spare. I followed up with him twice and never got anywhere. Over a week ago I went to the dealer website and did the contact the dealer form requesting to talk to a manager. Still haven't heard form Casey. Casey owes me a spare key. Horrible buying experience all around. I can't stand it when people waste my time. Casey seemed ok with not helping me out. This is the second car I have bought from Casey, I won't go there again! More
by Upset one
Employees Worked With
Jarell Lashad
February 01, 2019
Wonderful work These guys were busy on a Friday and helped me out with a oil change and tire rotation. It took a while but these guys were overbooked and did their b These guys were busy on a Friday and helped me out with a oil change and tire rotation. It took a while but these guys were overbooked and did their best. Will always be coming back to this dealership, outstanding customer service and wonderful work on the vehicle. Definitely recommended Dealership to go to. More
by reevesz
Employees Worked With
Michael Rudisill
January 21, 2019
Excellent Customer Service The staff really worked well with me accommodating my needs and time. I don't live in the area. And I work pretty late hours. Shout out to Jarrel Stu The staff really worked well with me accommodating my needs and time. I don't live in the area. And I work pretty late hours. Shout out to Jarrel Sturgis! More
by LClark
January 21, 2019
Excellent Service I always receive excellent, fast and courteous service from the Red Team. Jeff Amos and Will Jordan are always extremely knowledgeable and complete t I always receive excellent, fast and courteous service from the Red Team. Jeff Amos and Will Jordan are always extremely knowledgeable and complete the the right the first time. I heartily recommend them to everyone. More
by Leonard Saunders
Employees Worked With
Will Jordan, Jeffrey Amos, Patsy Lovejoy, Denise Keaton
January 12, 2019
Great service! Very helpful service, friendly and understanding of what we were looking for. Fair price for the vehicle we ended up choosing. Definitely would recomm Very helpful service, friendly and understanding of what we were looking for. Fair price for the vehicle we ended up choosing. Definitely would recommend going here to anyone looking for a car. More
by Bay27
Employees Worked With
January 11, 2019
2019 Blazer!! Thank you Casey Chevrolet for giving me the opportunity to be one of the first to get a 2019 Blazer!! Last Blazer I owned was in 1998. So glad they ca Thank you Casey Chevrolet for giving me the opportunity to be one of the first to get a 2019 Blazer!! Last Blazer I owned was in 1998. So glad they came back out. Chris was great to work with and this is my 3rd car from Casey! More
by b8sdtscd
Employees Worked With
Christopher White, Spencer Edwards
January 08, 2019
Wonderful experience Barry was a wonderful salesman who made the process as simple as possible and thoroughly explained everything. He also got us in and out as quickly as Barry was a wonderful salesman who made the process as simple as possible and thoroughly explained everything. He also got us in and out as quickly as he could. My wife and I went to a few different dealerships looking for cars and this was by far the best one. Would definitely recommend this dealership to anyone and everyone. Thank you Barry! We will be seeing you again in the future. More
by Jon
Employees Worked With
Craig Politte, Barry Sillery
