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Casey Chevrolet
Newport News, VA
1,156 Reviews
Welcome to Casey Chevrolet in Newport News, VA
Since 1958, Casey Chevrolet has been your Newport News Chevrolet dealership, selling quality new or used cars, trucks, and SUVs while providing unparalleled service. Serving Hampton, Norfolk, and Virginia Beach, our outstanding sales staff is here to help you, not hassle you. We are conveniently located 1 mile south off exit 258A on I-64 at 11700 Jefferson Ave. Visit our hours and directions page and then come down and see us.
We have the cars that Virginia Beach and Hampton Chevrolet shoppers are looking for; from the economical Cruze to the powerful Camaro and the plush Malibu. You can also see the Impala and Sonic. Chevrolet shoppers may prefer something bigger. The Equinox and Traverse drive like a sedan and have the room of an SUV. If you need something larger, the Tahoe and Suburban have you covered with seating for 9. Newport News Chevy truck shoppers need to see our large selection of Silverado 1500s. We're sure to have the features you're looking for. At Casey Newport News, we also have the Avalanche, Colorado and Silverado 2500HD. Our dealership offers a free quote online and we invite our Virginia Beach to Hampton drivers to contact us to schedule a test drive at Casey Chevrolet today!
See Casey Chevrolet for all your service needs
Regular maintenance can help keep your car, truck, or SUV in top shape for longer. Casey Chevrolet in Newport News, Virginia will take care of all your service needs with a smile. Our ASE certified technicians will change your oil, rotate your tires or take care of your scheduled maintenance and get you back on the road in no time. Hampton Chevrolet drivers can make an appointment, see our service specials and order parts online.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 1,156 reviews
July 30, 2020
I am writing this review as an update to my glowing review I gave 10 months ago. I gave them 5 stars now they get 1star! The after care and service I've received since I bought my car has been sub par review I gave 10 months ago. I gave them 5 stars now they get 1star! The after care and service I've received since I bought my car has been sub par! These last few months has been horrible! First I take my 2019 vehicle in to get the AC serviced and was told it had too much freon in it (what???🤦🏾♀️) mind you no one has touched my car for any service because its BRAND NEW!!! I picked up my car I should have checked it before I left the lot, but it was cool outside. When I did turn it on I realized it still was not fixed so I returned it and they had it for over a week. I went to go pick up car and it was still not fixed. I left it there until they fixed it. When my car was ready instead of calling my cell they called my old office number where I no longer work and my voicemail said such. I then go pick up my car and the AC is good, but now I have a check engine light on (🤬😡🤬🤦🏾♀️) Something was broken while fixing the AC, so now I have to leave my car there yet again to get fixed. By this time I am heated. Well I finally got my car back, AC cold, and no engine light on. Next thing that has me so miffed with Casey is the fact I cancelled my warranties and was told I would have a refund check in 10 business days. That was June 22nd. Today is July 30thand I've seen NOTHING!!!!!!! I keep getting the run around! We have emailed and the response is slow. We have called and the response is slow. When you do talk to someone they sound sincere but their actions speak another language! I AM SO FED UP WITH THIS DEALERSHIP!!! All that I am asking for is to be treated like a paying customer, have the money returned to me for the warranties I cancelled within the next 10 days. More
by teamcollins4ever
July 29, 2020
Ms. White has been so great. She was patient, kind and knowledgeable. And got me in my dream car. Im so blessed to have met her. Thank you so much! knowledgeable. And got me in my dream car. Im so blessed to have met her. Thank you so much! More
by jermane84.ab
Employees Worked With
July 29, 2020
Maria white was the best she did everything that she could to get me a car I'm so happy and will come back again to see her thank you so much. could to get me a car I'm so happy and will come back again to see her thank you so much. More
by smg2641
Employees Worked With
July 28, 2020
I came to the dealership with low expectations of getting a vehicle. With Maria's help I am driving home in the vehicle I wanted!! She was the best!! a vehicle. With Maria's help I am driving home in the vehicle I wanted!! She was the best!! More
by Mtrexler4011
Employees Worked With
July 28, 2020
Jamie was outstanding she gave me exceptional service when I came to pick up my truck. She made something that I thought was impossible happen(getting the vehicle I wanted)!!!!!! I will recommend her to when I came to pick up my truck. She made something that I thought was impossible happen(getting the vehicle I wanted)!!!!!! I will recommend her to anyone I know!!!! More
by Spccoles89
Employees Worked With
Jamie Reeves
July 28, 2020
Once again Jamie came to the rescue! Thank you Jamie for stepping up for me and going above and beyond your call of duty to get me a better quote. Jamie went from the service department to Ron Smith in mana stepping up for me and going above and beyond your call of duty to get me a better quote. Jamie went from the service department to Ron Smith in management to get it better for me. Ron called me personally with a price that let’s say works pretty well with me. Thank you once again to you both! More
by Djimm75
July 25, 2020
Maria was the best! My husband and I had the pleasure of meeting her and she had us in a car she new we would love! If anybody is looking for a new car please go ask for Maria! You won’t be disappointed! Cu meeting her and she had us in a car she new we would love! If anybody is looking for a new car please go ask for Maria! You won’t be disappointed! Customer service was the best I ever had! Thank you Maria! More
by Crystallink914
Employees Worked With
July 24, 2020
she was excellent and extremely helpful. I wouldn't want to go anywhere else in the world except casey Chevrolet to see Jamie. Give her a raise!!!!!! to go anywhere else in the world except casey Chevrolet to see Jamie. Give her a raise!!!!!! More
by begley33
Employees Worked With
Jamie Reeves
July 24, 2020
Outstanding people skills. Very attentive on our recent purchase of a 2020 Colorado. I changed my mind several times and they worked with me each time with a new write up and vehicle prices. The finance de purchase of a 2020 Colorado. I changed my mind several times and they worked with me each time with a new write up and vehicle prices. The finance dept was great using all available skills and tools to get us the best rate. More
by Choda22
Employees Worked With
Rich, Travis Battles, Damon Barron, Brandon Faulkner, Jamie Reeves
