Casey Chevrolet
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,144 reviews
Casey gave me a fine deal on a 2022 corolla. Maria white. was excellent sale person Maria white. was excellent sale person More
Maria White was my car rep and helped me every step of the way. She made the buying process very easy and smooth and I found what I was looking for! Very professional as well. the way. She made the buying process very easy and smooth and I found what I was looking for! Very professional as well. More
Maria worked well with me when I got into an accident. Very helpful, I don’t know what I would’ve done without her ! Very helpful, I don’t know what I would’ve done without her ! More
Scheduled a 10:30am drop off on a Tuesday for my vehicle to be looked at. We were told they would diagnose it and have it fixed by Wednesday. No one looked at my vehicle until Thursday, and no one ever upda to be looked at. We were told they would diagnose it and have it fixed by Wednesday. No one looked at my vehicle until Thursday, and no one ever updated us on the status of the vehicle, we had to call numerous times to even get an update. Thursday, we found out one of the bulbs installed on the drivers side light had started melting the light, I remembered that back in July, I had that light replaced by Casey Chevy, we called up Friday morning and told them that they had installed the light bulb that melted the light. They said that the service manager would get with us about that, they had taken the blame for the melted light. When we picked up the car, we were told to call the service manager on Monday since they weren't in. Why are we responsible for calling the service manager about something that they should have handled on Friday? I have over $700 in damages to this light (I didn't even drop my vehicle off for a light issue), this should have been addressed on Friday and fixed on Friday. I used to be a loyal customer to Casey Chevy. Ever since Jeff left, service has not been the same and I think I will be switching to another dealership for maintenance on my vehicle. One that actually updates their customers on the status of things. Also the note taped to someone's computer in the drop off bay that reads "Reminder: I didn't sell you the vehicle, I am just here to fix it" is very unprofessional. Still waiting on this service manager to get back to us. I bet they are avoiding us so that we would just forget about the whole melted light thing and they would get out of fixing it. More
Yanna was very friendly and informative. She made sure to go over every detail on the 2019 Ford Ranger I purchased and most importantly she gave me a great number on my trade in. I worked wi She made sure to go over every detail on the 2019 Ford Ranger I purchased and most importantly she gave me a great number on my trade in. I worked with her for 2 days and she is a pleasant young woman. Y’all are blessed to have her! More
Picked up a 2019 Chevy Silverado! Worked with Yanna, HIGHLY recommend her! Shes fantastic, listens, takes notes, knowledgeable, no pressure! If you have a question, and she doesn't h Worked with Yanna, HIGHLY recommend her! Shes fantastic, listens, takes notes, knowledgeable, no pressure! If you have a question, and she doesn't have an answer, she will stalk the appropriate person and get that answer!!!! Made this a great experience, and then has followed up with me afterwards to make sure we were happy! More
Buying process was smooth and non pressuring. Associates when knowable and pleasant. Definitely recommended if buying a new car or for service. The new car warranty is hard to beat. Associates when knowable and pleasant. Definitely recommended if buying a new car or for service. The new car warranty is hard to beat. More
Maria was great 😊 im very happy was my vehicle. And when it time again im coming to see maria white. Thanks everyone And when it time again im coming to see maria white. Thanks everyone More