
Casey Chevrolet
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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We have bought several vehicles from Casey and we have loved them all! Everyone is friendly and helpful. loved them all! Everyone is friendly and helpful. More
My father is a Chevy guy and very loyal to this dealership for a reason, because every time he goes it’s like being taken care of by family. So when it came time for me to get my first car the deci dealership for a reason, because every time he goes it’s like being taken care of by family. So when it came time for me to get my first car the decision to come here was natural and one I don’t regret. Trevon at the used car dealership truly got me such a good deal. He took into account what I was looking for and really helped me find something that worked for me. No gimmicks, no xx, just pure care and authenticity. He explained everything clearly every step of the way and gave me all the necessary resources to make the process swift. His level of dedication and customer loyalty doesn’t end when you leave the lot. Any questions, comment and concerns I’ve had - he has been available to help me with and has always gotten back to me in a timely manner. It’s never I can’t, or no, or putting me off to someone else , it’s “I got you, I’ll see what I can do.” I’m very thankful to be apart of the Casey Chevrolet family. Thank you Trevon! More
Bobby and Malachi was big time in helping us get into the exact vehicle we needed. After totaling a vehicle and having to close on a SUV in two days they made the process easy and stress free. Go to Casey an exact vehicle we needed. After totaling a vehicle and having to close on a SUV in two days they made the process easy and stress free. Go to Casey and ask for them specifically. More
I worked with Trevon to trade in a 2017 and upgrade to a newer vehicle. He listened to my concerns and my wishlist along with my budget and found me the perfect 2022 upgraded truck. He was transparent and r newer vehicle. He listened to my concerns and my wishlist along with my budget and found me the perfect 2022 upgraded truck. He was transparent and respected my time. 10/10 recommend working with him. More
As a military member who has moved 11 times, I’ve had my fair share of experiences with car dealerships. Unfortunately, my recent (which will be my last) encounter with Casey Chevrolet’s service department fair share of experiences with car dealerships. Unfortunately, my recent (which will be my last) encounter with Casey Chevrolet’s service department was by far the worst in my entire 28-year career. From the moment I stepped foot into the Casey Chevrolet’s service department, it was clear that customer service was not a priority. The staff appeared unprofessional and disinterested, providing no warm welcome or assistance. It was as if they couldn’t be bothered to help a customer. When a service member (Antwan) did engage it was almost confrontational, which caught me off guard. To make matters worse, after dropping the car off, the service department exhibited a shocking level of unresponsiveness and lack of communication. I struggled to get updates on the status of my vehicle, and when I did manage to reach someone (e.g., the Service Manager, Matt), they were dismissive and provided minimal information. It was incredibly frustrating to be left in the dark about the condition of my car. I cannot stress enough how disappointed I am with this Casey Chevrolet’s service department. The lack of a basic level of professionalism is unacceptable. I urge fellow buyers, especially military members, to steer clear of Casey Chevrolet and find one that values their customers. Save yourself the headache and choose another dealership that respects your time and business. There are plenty of other dealerships that prioritize customer satisfaction and communication, and Casey Chevrolet dealership is not one of them. Save yourself the hassle and find a dealership that values your business and treats you with respect. I’m taking my business and my upcoming car purchase (buying 2 cars within the next year) to another dealership for sure!!!! More
I went to check out a Silverado and James was very helpful and friendly.I didn’t purchase but I would definitely ask for James if I go back. helpful and friendly.I didn’t purchase but I would definitely ask for James if I go back. More
Maria was exceptional. Great service. Reliable and honest. I will absolutely recommend her to anyone I know in the Market for a car. Great service. Reliable and honest. I will absolutely recommend her to anyone I know in the Market for a car. More
Welcomed like family right away, Trevon and the rest of the team took great care of my son on his first car purchase. I was so happy, I bought a car for myself while I was there. the team took great care of my son on his first car purchase. I was so happy, I bought a car for myself while I was there. More