Casey Chevrolet

Bdc supervisor In nov 2013 I was desperate need of a van. My car had just been totaled & I had just recently got custody of my 2year old twin granddaughters. I deci In nov 2013 I was desperate need of a van. My car had just been totaled & I had just recently got custody of my 2year old twin granddaughters. I decided to give Casey a try. I was working with Mary & Travis. I related to Mary everything I needed & price range. She in turn related to Travis who showed me van after van. I still wasn't sure. I left & searched private sales with no luck. So back to Casey I went. I'm so happy I did! We found a van that was government used. Very low mileage. Great price with warranty. There was a few MINOR things that needed to be fixed. Not only did they fix them BUT they went down on their price too! After having the van a few months I started having some problems which was not covered by the warranty. I had them fix it (service people are great too!). About a month later when Mary came back from medical leave I told her what happened. She talked to a manager & I got back 1/2 of what I paid to fix the van! Mary & Travis were so patient with me going from van to van. All my questions & concerns. Returning calls in a very timely manner. They made sure the van was washed & clean inside upon pick up. I will definitely be doing business there again. I recommend Casey's & Mary & Travis to everyone !! Thank you so much! More

Great work! Mary and Travis made sure my vehicle was just what I wanted at pick up. They were wonderful!! I had one issue at the end with Ray Ortiz and was not pl Mary and Travis made sure my vehicle was just what I wanted at pick up. They were wonderful!! I had one issue at the end with Ray Ortiz and was not pleased with his customer service. But I would buy a vehicle with Travis again!! More

excellent service Robert Pineman was extremely helpful. From start to finish he was knowledgeable and friendly I would definitely recommend Robert and Casey Chevrolet Robert Pineman was extremely helpful. From start to finish he was knowledgeable and friendly I would definitely recommend Robert and Casey Chevrolet to all family and friends More

Great Sales Service The last 3 vehicles we purchased were from Casey Chevrolet. Mary and Damon have gone above and beyond for our family and have recommended friends pur The last 3 vehicles we purchased were from Casey Chevrolet. Mary and Damon have gone above and beyond for our family and have recommended friends purchase from them too. More

Disappointed My husband and I had come out to the dealership a few months ago. Just to take a look at some of the new cars. We were not really in the market to pur My husband and I had come out to the dealership a few months ago. Just to take a look at some of the new cars. We were not really in the market to purchase anything. But we wanted to get some ideas for our next car. Check out some of the newer features and styles. However I was disappointed in the sales staff. The young man that waited on us was not pushy. Which was a plus. But he was not knowledgeable about the cars. In some ways he acted like he didn't care. Maybe cause we weren't buying a car that day. Which should not matter. We could be future customers. I guess we will try again later. When we are a little more serious about buying. More

Great people to work with!! I came in for service and was assisted by Robert. He was very pleasant and great to work with. When asked questions, he was prompt with responses and I came in for service and was assisted by Robert. He was very pleasant and great to work with. When asked questions, he was prompt with responses and if he did not know the answer he was truthful with me. If I am back in the area and need service again I will definitely return there to Casey. Thanks for your help Robert!! More

Service Techs Casey Chev has some of the most knowledgeable service techs that I've worked with, especially Josh Wanger. Josh understands customer relationships. H Casey Chev has some of the most knowledgeable service techs that I've worked with, especially Josh Wanger. Josh understands customer relationships. He is always extremely friendly and professional. I hope management understands what a valued employee Josh has become! More

Very helpful I was in a bind due to negative equity and Mary convinced me to come to Casey and with her and Chad and Derrell we were able to work something out to I was in a bind due to negative equity and Mary convinced me to come to Casey and with her and Chad and Derrell we were able to work something out to fit my needs and I love my new Cruze. More

Insufficient service for price paid. My wife an I just completed a cross country trip in our new C7 Corvette. We took the car to Casey for an oil change, small warranty work and a showro My wife an I just completed a cross country trip in our new C7 Corvette. We took the car to Casey for an oil change, small warranty work and a showroom detail cleaning to return the car to showroom condition. The charge for this cleaning service was $210. I willingly agreed to the price for a showroom detail cleaning after discussion with the service advisor the level of cleaning that would be done for the price. After picking the car up from the dealership, and getting the car home, I looked a little closer at the cleaning detail. Amazingly, the motor compartment was never touched other than to change the oil. Dust and dirt from the cross country 7500 mile journey obviously still under hood. The water marks from the exterior washing were still evident on the underside of the hood, so the hood was never opened during the cleaning process. In one of the cup holders in the center console, there were crumbs or some sort of debris still obviously left over from the strip. The dust in the cracks and crevices of the center console was obviously never vacuumed. The inside of the wheels, which were specifically discussed with Jeff before the service was scheduled, had not been touched as well as the wheel wells. The underside of the painted surface of the rocker panels were not touched. The interior portion of the door hinges were not touched. Bug residue on the front valance was still evident, even though most had been removed during the washing of the vehicle. If Casey Chevrolet calls this cleaning a showroom detail worthy of a $210 charge, I find it very difficult to understand a mindset that would allow this thinking possible. I am Totally, and Completely dissatisfied with the extent and quality of this cleaning service. My wife says she could have done a better job in a couple hours on our own driveway. And, without a doubt, if I had any inclination whatsoever that this is what I would have gotten for a showroom detail cleaning at a cost of $210, I would have cleaned the car myself. With insufficient service such as this, it makes one wonder whether the oil was actually changed. UNBELIEVABLE!!! More

I was there earlier than scheduled, but was waited on immediately. The wait time was not long and the service was beyond my expectation. I have been a customer of Casey's Chevrolet for many years and wil immediately. The wait time was not long and the service was beyond my expectation. I have been a customer of Casey's Chevrolet for many years and will continue to be. Thanks for a job well done. More