Casey Chevrolet
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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CHEVY SONIC 2014 TURBO Tuesday 10/4/16 driving down the road and heard a noise, thinking it was a vehicle around me, then the car was no longer around me and my car was stil Tuesday 10/4/16 driving down the road and heard a noise, thinking it was a vehicle around me, then the car was no longer around me and my car was still "singing". Thank goodness I was on Jefferson Ave in front of Casey Chevrolet! This is where I also purchased my vehicle! I pulled straight into the service bay and Jeff was there (my regular man Richard was having lunch) as I got out of the car Jeff said "don't look so stressed". I said that it didn't sound good and he said no it doesn't but we will take care of it for you! Signed my car in picked up a loaner and I was back on the road in 15 minutes!!! Yes 15 minutes!! I received a call the next day with the results (thank goodness for warranty). I picked my vehicle up no cost (warranty, warranty). Dropped off the loaner and out the door I went. Thank goodness for caring folks to look out for their customers. I will recommend them if asked for a reliable service team for a vehicle. THANK YOU JEFF and service techs for taking care of my baby. More
Great Experience working with Maada Keili We worked with Maada Keili on a sale of a Toyota truck at the "Fall Festival of Used Cars" at the Hampton Coliseum. He was personable, easy to talk t We worked with Maada Keili on a sale of a Toyota truck at the "Fall Festival of Used Cars" at the Hampton Coliseum. He was personable, easy to talk to, smart, and worked hard to make the sale. Even though Toyota is not his specialty (hailing from a Chevrolet dealership), he was knowledgeable about most things. But even if he didn't know the answers to the questions we asked, he went the extra mile to make sure we got the answers we needed. And he was genuinely a nice guy - not slimy at all. The whole interaction was a very positive experience. I'd definitely come back to him - maybe even get a Chevy next time :) More
Best dealer I have ever dealt with I just went in to show my wife the type of truck I wanted. The only pressure that the salesmen put on us, was the amazing deal! So far the best dealer I just went in to show my wife the type of truck I wanted. The only pressure that the salesmen put on us, was the amazing deal! So far the best dealership that I have ever dealt with. If I am still on the area when it is time to buy another vehicle, I will definitely be buying from them! More
Suburban purchase Everyone was wonderful getting us to our payment and we are thrilled with our purchase! We began looking on line and Mary introduced us to Sam. Sam wa Everyone was wonderful getting us to our payment and we are thrilled with our purchase! We began looking on line and Mary introduced us to Sam. Sam was kind, patient and amazing to work with. We only came in expecting to look and test drive but Craig and Sam worked hard to get us a payment we were comfortable with and the exact Suburban we wanted. More
No Customer Service Skills My car was worked on and now its not starting ?? Stranded with 4 kids in 100 degree weather with no customer service in sight FRUSTRATED! My car was worked on and now its not starting ?? Stranded with 4 kids in 100 degree weather with no customer service in sight FRUSTRATED! More
Excellent Customer Service My experience at Casey buying my first ever brand new Chevy Silverado 1500 was an absolute joy. Mary Farris was my initial point of contact and she My experience at Casey buying my first ever brand new Chevy Silverado 1500 was an absolute joy. Mary Farris was my initial point of contact and she walked me through the entire process. When you meet her it's like meeting an old friend her personality is amazing and she wants to make sure you are 100% satisfied with your vehicle before you buy it. I do need to mention the entire sales team is great. Scott and Rick want to make sure you know all the bells and whistles on your new vehicle and make sure you are 100% satisfied as well. Awesome experience. Would highly recommend Casey's sales team to anyone looking for a vehicle. More
Keith, Rick and Scott were all amazing I just recently purchased a Chevy Silverado 1500 and Rick and Keith were the two associates who helped me. Rick worked exceptionally hard to make sure I just recently purchased a Chevy Silverado 1500 and Rick and Keith were the two associates who helped me. Rick worked exceptionally hard to make sure I was happy with the deal that was made. Scott was the manager who helped and made sure to explain everything that I was apprehensive about. They all 3 took their time and made sure we were both happy with the deal being made. More
Great Service Experience Recently needed tires. They kept their word to "Meet or beat any advertised price" Staff was incredible! I doubt many people enjoy a visit to a dealer Recently needed tires. They kept their word to "Meet or beat any advertised price" Staff was incredible! I doubt many people enjoy a visit to a dealership but I did. Thank you Rich, and Casey Chevrolet Staff! More
You guys are awesome! My experience at Casey Chevy was nothing short of amazing! All of the salesmen are great, but Jamel Tirado was the best. He kept me updated with every My experience at Casey Chevy was nothing short of amazing! All of the salesmen are great, but Jamel Tirado was the best. He kept me updated with every step of the process and eased my anxiety. I will definitely be sending customers your way! More
My new vehicle I went to Casey Chevy thinking I wasn't going to be able to get a van but my salesman Mr. Micheal Morgan -Towe helped me. He was very professional and I went to Casey Chevy thinking I wasn't going to be able to get a van but my salesman Mr. Micheal Morgan -Towe helped me. He was very professional and nice and I would definitely recommend him to someone else . I drove off with my new vehicle for me and my family and u will be back. Thank you sincerely...Tangee Bonner More