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Casey Chevrolet
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Marie white is the best I've ever experienced. She jumped through hoops for me to put me in a car I could not be more appreciative. Thank you so much She jumped through hoops for me to put me in a car I could not be more appreciative. Thank you so much More
Service department is a hot mess that tries to scam people out of money even when services denied. Our vehicle broke down out of town near this dealership. Had it towed here bc our 2021 chevy was sti people out of money even when services denied. Our vehicle broke down out of town near this dealership. Had it towed here bc our 2021 chevy was still under warranty. Took three business days to recieve a diagnosis. Was told to call GM ourselves to open claim. Then found out they did it as well. Wasted our time to find out a week later engine was approved and on order. Waited a month for back ordered engine to arrive (entire time with no car- dealership does not provide loaners and GM warranty only reimburses rentals 6-8 weeks AFTER work completed). Every time we called, our service provider Mary was unavailable. Each time we got information from a different service provider (we always had to call-they rarely called us), Mary would call days later with conflicting information, even different from what had been provided to GM warranty. Engine finally arrives, takes several days for repair to be completed. Now there magically is another problem we have to pay out of pocket for which we refuse. We arrive on Saturday when we could travel to retrieve the car and they hold the car hostage until we pay a labor charge on the extra repairs we had refused. Service manager not in, sales manager unhelpful. Car was covered in snow and had to be jumped (despite it being a 'new' battery that was visibly dirty and connectors were not cleaned). All around terrible communication, no paperwork provided for new engine or battery warranties, and our GM warranty rep has filed an official complaint- she had issues getting them to even answer a phone or provide information the whole time. More
Maria white and her managers made my dreams come true today!!! They went above and beyond to help me and make my buying process as smooth as possible. They really took care of me and helped me get a nice today!!! They went above and beyond to help me and make my buying process as smooth as possible. They really took care of me and helped me get a nice car for a great price!! Come see them I recommend them 10 out of 10!!! More
Thank for helping me with my 2020 Malibu! You were very understanding and patient!! Thanks! You were very understanding and patient!! Thanks! More
Bobby did excelente service. Made sure we left with the car we needed. Very hospitable. Made sure we left with the car we needed. Very hospitable. More
This dealership does everything to get you in the car that you want and that good reason for any financial status a customer may have. that you want and that good reason for any financial status a customer may have. More
Maria was very helpful and made sure to get me the best deal possible. Great attitude and made me feel comfortable with car buying. deal possible. Great attitude and made me feel comfortable with car buying. More
Bobby Hargrove was amazing and knowledgeable. He made us feel welcomed as new truck owners. We will be coming back to him in the future. He deserves a raise and or bonus. He made us feel welcomed as new truck owners. We will be coming back to him in the future. He deserves a raise and or bonus. More
WOW! Bobby Hargrove hospitality was absolutely amazing,he was very sharp and articulate himself great, I highly recommend anyone who is looking for an veh Bobby Hargrove hospitality was absolutely amazing,he was very sharp and articulate himself great, I highly recommend anyone who is looking for an vehicle to come into Casey Chevy and ask for Bobby ,if there was an scale it would be broken I’m HIGHLY SATISFIED , I will recommend everyone at the shipyard to ASK FOR Bobby !Thank you sir 🤝 More
I genuinely want to thank Bobby hargrove for his outstanding hospitality , he was so knowledgeable and professional,absolute amazing customer service , i highly recommend ANYONE TO go to casey chevy outstanding hospitality , he was so knowledgeable and professional,absolute amazing customer service , i highly recommend ANYONE TO go to casey chevy and ask for Bobby Thank you soo much More