Cascade Subaru
Cuyahoga Falls, OH
Filter Reviews by Keyword
By Type
Showing 133 reviews
Love my New 2018 Subaru Forrester! Thanks, Abe!! Outstanding Service from Abe Brannan at Cascade. . Sign/Drive Forrester. 2nd car from Abe! Appreciate your honesty and salesmanship. You made my exper Outstanding Service from Abe Brannan at Cascade. . Sign/Drive Forrester. 2nd car from Abe! Appreciate your honesty and salesmanship. You made my experience as wonderful as the first one with you! Your Awesome, Abe! Thank you! More
Charged me for parts not used and did not refund me $168.08 In spite of the owner directing his staff to refund me the money I paid for parts that were not used, now one month later I still have not received th In spite of the owner directing his staff to refund me the money I paid for parts that were not used, now one month later I still have not received the refund. More
Excellent car buying experience We recently purchased a Subaru Crosstrek from Abe Brannan at Cascade Subaru. We had more or less decided on a Crosstrek from a review of Cascade's e We recently purchased a Subaru Crosstrek from Abe Brannan at Cascade Subaru. We had more or less decided on a Crosstrek from a review of Cascade's excellent website. We felt very comfortable with Abe as soon as we met him. Abe was very knowledgeable about the car and guided us clearly through the different options available. We felt no pressure at any point. He was professional during the whole transaction. We were very satisfied with his offer. He also gave us some private time for us to think over the offer. Abe made the whole process smooth and enjoyable. We would definitely recommend him. Ray, who took us through the operation of the car including the Starlink system, was incredibly clear, patient and so pleasant. R and L Kent, Ohio. More
Smooth Transaction I just purchased/leased a Subaru from Abe Brannan at Cascade on 2/28/18. This sale was by far the easiest I have ever encountered. No pressure and th I just purchased/leased a Subaru from Abe Brannan at Cascade on 2/28/18. This sale was by far the easiest I have ever encountered. No pressure and the price and product was exactly as promised. Everyone at Cascade was super friendly. Cascade sent a driver to my home to pick me to get the vehicle and he was super nice, thank you Tom. The financial gentleman was super nice to work with and there were NO surprises and zero high pressure to purchase anything extra. The young man that explained the options and the operation of the vehicle could not have been more patient. I would absolutely recommend this dealership and Abe as the salesman to anyone looking for a vehicle. More
NO PRESSURE FROM SALESMAN!!! We recently purchased our 6th Subaru from Cascade. We have asked for Abe Brannan in the past and did this time as well. Abe is not only a nice guy, We recently purchased our 6th Subaru from Cascade. We have asked for Abe Brannan in the past and did this time as well. Abe is not only a nice guy, he knows these cars inside and out and is more than eager to answer any questions. There is NO pressure to buy ever! We enjoy talking with Dave Hurte. The service people are fine as well as the rest of the staff. If you're thinking of buying a Subaru go to Cascade and ask for ABE, you won't be sorry! More
Great car at a good price. Great Salesman to deal with! My wife and I bought a Subaru Outback Limited on 9/21/18. We could not be more pleased. This was our first Subaru. Our salesman was Abe. He made the c My wife and I bought a Subaru Outback Limited on 9/21/18. We could not be more pleased. This was our first Subaru. Our salesman was Abe. He made the car buying experience a good one. I usually dislike care salesmen because many of them have a well deserved reputation. Not Abe. He did not pressure my wife and I at all. He answered all of our questions. The dealership did a price match with a similar car at another dealership. Financing was also a breeze. Mike & Debbie Borgos Macedonia, Ohio More
Professional sales and service I have purchased two(2017) new Subaru's From Cascade and Abe Brannan and Dave Hurte are true professionals. These two men made buying Subaru's enjoya I have purchased two(2017) new Subaru's From Cascade and Abe Brannan and Dave Hurte are true professionals. These two men made buying Subaru's enjoyable. Having spent time as a automobile salesperson I know how a customer should be treated and Abe, and Dave met my expectations. There was absolutely no pressure and their main goal was to make sure the customer was satisfied with their purchase. More
Great service, even better salesmen I recently purchased a 2017 WRX STI through Josh and manager Dave Hurte. The experience start to finish was very quick and they were more than helpfu I recently purchased a 2017 WRX STI through Josh and manager Dave Hurte. The experience start to finish was very quick and they were more than helpful in providing me with the best financing options and pricing for what I wanted. Would highly recommend! More
"Phenom people!" Still have a perma-grin after my experience. The culture was relaxing, employees not only extremely knowledgeable, but super personable as well. Th Still have a perma-grin after my experience. The culture was relaxing, employees not only extremely knowledgeable, but super personable as well. This goes a long way when you are about to enter into a long term financial obligation. Priced well, with great warranty options.....what more can you ask for? More
Ripped off bought a car on a Thursday, Sunday A/C no longer works.Bring it in Saturday I'm told and I did . They run a dye and a Stop leak ingredient and tell me bought a car on a Thursday, Sunday A/C no longer works.Bring it in Saturday I'm told and I did . They run a dye and a Stop leak ingredient and tell me the condenser has a leak and do nothing about it. They say it's working now. I get in the car and nothing and am told "there is nothing they will do. I've been in the building trades over 30 years and when I have a dissatisfied customer I run to make it right. I was taken for a ride. More