Cascade Subaru

Excellent experience. Matt, Josh and the entire Subaru team were all very friendly, helpful, and informative. I would definitely go back when I need another car - in fact, I already have. team were all very friendly, helpful, and informative. I would definitely go back when I need another car - in fact, I already have. More

Matt was very thorough-explained all new tech features on my new 2021 and he even deleted my call history on my 2018 returned veh-something i didn’t think of. I am a returning leasee and trust Matt to give m my new 2021 and he even deleted my call history on my 2018 returned veh-something i didn’t think of. I am a returning leasee and trust Matt to give me outstanding cust serv. It’s a joy dealing with Matt and Cascade Subaru-never feel rushed or pressured. Highly recommend Matt. I know I can call him anytime I need assistance with my veh. ⭐️⭐️⭐️ More

I love Cascade Subaru. This was my fifth Subaru purchase with 4 from Cascade. Matt was efficient and made sure I knew everything about my car. I absolutely love the Crosstrek! I did not receive a trade-i with 4 from Cascade. Matt was efficient and made sure I knew everything about my car. I absolutely love the Crosstrek! I did not receive a trade-in price for my Forrester and had to sell it elsewhere. I appreciate feeling valued as a return customer by your Subaru Manager. More

Just purchased our second Subaru from Cascade, and could not be more pleased. A big thank you to Kim, Matt, Dave and Patrick for making the process go smoothly. Would highly recommend this dealership, and w not be more pleased. A big thank you to Kim, Matt, Dave and Patrick for making the process go smoothly. Would highly recommend this dealership, and will be returning next time we are in the market for a new Subaru! More

I was directed to Matt Harteis by someone who had bought a Subaru from him in the past. He was extremely friendly and personable. I went in with a plan to lease the smaller Crosstrek and Matt showed me how a Subaru from him in the past. He was extremely friendly and personable. I went in with a plan to lease the smaller Crosstrek and Matt showed me how I could get the larger Forrester for just a little more. I chose Subaru for the quality and safety records that are well known. I'm very happy with my lease. More

I met Mat Hartes as I walked into the Cascade Subaru dealership and I count myself as fortunate. Matt answered all of my questions and more. I would buy another vehicle from him in a moment. I am ver dealership and I count myself as fortunate. Matt answered all of my questions and more. I would buy another vehicle from him in a moment. I am very pleased with my Subaru Outback. Jim Walker Stow, Ohio More

Our new Outback is our first ever Subaru. We love everything about it - all of the safety, handling - in addition to the excellent fuel efficiency. Matt Harteis was our sales person - he did an exce everything about it - all of the safety, handling - in addition to the excellent fuel efficiency. Matt Harteis was our sales person - he did an excellent job all the way through the purchase process and going over all of the features and systems on the vehicle. We have had to go back to Matt for a refresher on some of the features on the car - he has been most helpful. Everyone at Cascade has been great to work with - Matt, his boss Dave and the very helpful F & I fellow. More

I just purchased my second Subaru from Matt Harteis at Cascade and once again experienced his friendly, no pressure, information packed approach to customer service. I was quite surprised to see both Mat Cascade and once again experienced his friendly, no pressure, information packed approach to customer service. I was quite surprised to see both Matt and Brand Manager Dave still providing thoughtful, informative customer service several years after my first purchase at Cascade. This is the best place and these are the best people I've dealt with when making a car purchase. More

Excessive quotes and double charging Long time client of Cascade Subaru - two cars purchased and decades of service work. Unfortunately, their approach to service, at least on the Subaru Long time client of Cascade Subaru - two cars purchased and decades of service work. Unfortunately, their approach to service, at least on the Subaru side, has slowly gone downhill culminating with my recent experience. In to get some clunking fixed, which I assumed was the ball joints, and it was. $425 to replace. However, was also read a litany of other work that "needed" done totaling close to $2500. I asked for a breakdown along with costs that took a couple hours to received over two trys. Over half the recommended service was a "caution" category, most due "by time and/or mileage". That's not so bad other than the cost. Without sharing details but being advised by some mechanic friends the estimates were very high, I finally went to a well respected local shop. Total for all service there? $700. What's the worst about all of this that has made me finally switch and actually makes me mad? They recommended the 120K service (for $600), THEN broke out items that would be included in the service and quoted them separately as well. Yea - let's get paid twice for doing something. No thanks - you've lost a customer and gained someone who will advise friends and family to go elsewhere. More