Cascade Subaru
Cuyahoga Falls, OH
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I just leased my second Subaru Forester from Cascade Subaru. I returned to this dealership not only because I loved my first Forester, but because of my sales person, Matthew Harteis. He is a great guy Subaru. I returned to this dealership not only because I loved my first Forester, but because of my sales person, Matthew Harteis. He is a great guy and not a typical high-pressure salesman like those we've all known from other "lesser" dealerships. He is knowledgeable, easy to talk with and goes the extra mile to make usually stressful car buying decisions much simpler. Thank you, Matt and thank you Cascade Subaru for being there for us car buyers looking for a pleasant car buying experience. My thanks also go to brand manager David Hurte and business manager Patrick Mace for their professionalism and support. More
I had a wonderful experience with everyone on the team purchasing my new Subaru crosstrek. I was searching for a car manufacturer and model that I felt was comparable to driving my former Audi‘s and Lexus purchasing my new Subaru crosstrek. I was searching for a car manufacturer and model that I felt was comparable to driving my former Audi‘s and Lexus cars but I didn’t wanna pay the price for those cars at this stage so somebody recommended I looked at a Subaru cross track and I liked it from the first time I read about it I told Matt my sales person that my two most important criteria LOL was that I take to test drives that he not chitchat with me during the test drive so I could concentrate on how the car drove and handled and also that I had a car that offered leather seats I got a call from matt saying on a Thursday that if I could get in there that they had Subaru model that he thought I would like I was very busy but ready to buy/lease a new car because I did not like the vehicle that I was currently driving so I made the time went in came back for my second test drive on a Friday and signed the deal because it met all my criteria it was a beautiful color the people in the office and the sales manager and the person that was doing the financing on the lease were all very very pleasant and Matt was very helpful explaining to me how to use my new car so I signed on the line the next day and drove out very happily with my new Subaru and have gone back to the days of feeling like I was driving my Audi or my Lexus so thank you to all the people and to Subaru ! More
I have used the cascade Subaru Dealership for several years now and keep coming back because I trust the dealership management and their staff Kim Nick Matt and Dave are fabulous and I will keep coming b years now and keep coming back because I trust the dealership management and their staff Kim Nick Matt and Dave are fabulous and I will keep coming back to get my Subarus in the future More
Each team member I met with was helpful and friendly. I was treated with respect and all my questions were answered. I liked the on-going follow up as I moved through the process. Matt even sent me a pictu was treated with respect and all my questions were answered. I liked the on-going follow up as I moved through the process. Matt even sent me a picture of my Outback when it came it! That was really nice. When I pick up my car, lots of time was spent acclimating me to the new car and it's features. The finance part of the process was good as well. Patrick reviewed all the options and documents and answered my questions. There was never any pressure from anyone on the team, and no "game-playing." I felt like I was being treated honestly and with high integrity. More
Amazing dealership with amazing people got a amazing Subaru and they answered all the questions I had and they explained all the features on the vehicle in detail just amazing place to buy a car from Subaru and they answered all the questions I had and they explained all the features on the vehicle in detail just amazing place to buy a car from More
Always a wonderful experience no pressure sales I would definitely recommend Matthew hartéis such a nice guy and very personable thanks for all they do ! definitely recommend Matthew hartéis such a nice guy and very personable thanks for all they do ! More
I haven't had to use the service center yet so I can't rate it. My husband and I enjoyed working with Matt. I've had no other experience with the dealership so I can't rate any of the other areas of the d rate it. My husband and I enjoyed working with Matt. I've had no other experience with the dealership so I can't rate any of the other areas of the dealership.I would recommend Matt if any of my family or friends were looking to buy a Subaru. More
Everything runs very smoothly when dealing with Cascade Auto - from walking into the dealership to using the service depart - and all associates are extremely helpful. Auto - from walking into the dealership to using the service depart - and all associates are extremely helpful. More