
Cascade Subaru
Cuyahoga Falls, OH
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Cascade Subaru feels like a second family to us! Their dedication to customer service is truly unmatched—they always go above and beyond to answer our questions, guide us through every step of the p Their dedication to customer service is truly unmatched—they always go above and beyond to answer our questions, guide us through every step of the process, and ultimately help us drive away in the perfect vehicle. We’ve had the pleasure of working with Matt three times now, including on our most recent lease of the 2025 Forester, and each experience has been nothing short of exceptional. The entire team, including Nick, Richard, and the rest of the Cascade Subaru crew, is phenomenal. Their warmth, professionalism, and commitment to making the car-buying experience stress-free are evident from the moment you walk through the doors. They even graciously tolerated our energetic toddler exploring the showroom on a busy Friday evening—which says a lot about their patience and kindness! We truly can’t praise them enough. Cascade Subaru has earned our trust, and we’ll continue to return for years to come. If you’re looking for a dealership that treats you like family and makes the car-buying process enjoyable, this is the place to go! More
Great service from the salesman, Matt Harteis! He was very helpful in making sure that the process went smoothly and he was thorough in explaining all of the car's features. I was able to get the He was very helpful in making sure that the process went smoothly and he was thorough in explaining all of the car's features. I was able to get the car quickly after my 2023 Forester was totaled in an accident (no injuries!). More
Matt Harteis at Cascade went above expectations when I picked up my new 2025 Subaru Outback! He not only had it prepped and detailed before I arrived..but gave me the time I needed to move my personal ite picked up my new 2025 Subaru Outback! He not only had it prepped and detailed before I arrived..but gave me the time I needed to move my personal items from my old to new car. He was very professional and knowledgeable on all the features and took the time to show me how everything works. if you are in the market for a new car ask for Matt at Cascade! More
We purchased our Subaru Forester from Matt Harteis. He was very informative and explained every detail of our new car. Matt is a very personable guy to work with, no high pressure at all. He sent us ov He was very informative and explained every detail of our new car. Matt is a very personable guy to work with, no high pressure at all. He sent us over to Carol next door to discuss an extended warranty & finalize details. Carol was very friendly and we enjoyed sharing our mutual interest with her. We chose not to purchase the warranty because Subaru is rated #1 in Consumer Report magazine. I have total faith in my new Subaru! More
Everyone was wonderful. Nothing like other dealerships. My new car was fully explained to me and got my seat and mirrors adjusted before I left. Nothing like other dealerships. My new car was fully explained to me and got my seat and mirrors adjusted before I left. More
GO HERE. Every person I spoke with was wonderful - mostly worked with Matt, as well as Ben, Nick, and Carol. Will def go here again!! Every person I spoke with was wonderful - mostly worked with Matt, as well as Ben, Nick, and Carol. Will def go here again!! More
I bought a Subaru Legacy Premium from Cascade last month. I just want to say that Matt Harteis, Richard and Cascade are great. Matt took the time to explain many of the features on my vehicle. He is a ver I just want to say that Matt Harteis, Richard and Cascade are great. Matt took the time to explain many of the features on my vehicle. He is a very patient person and very kind and knowledgeable. I really appreciate the fact that they were so kind to me at a time when I needed it. My mother had just passed away a few days before I bought my vehicle there. Richard was also very kind and patient and wonderful to work with. I would have written this review last month but I have been having a rough time personally. But I would highly recommend Cascade to everyone. More