Cascade Cadillac Chevrolet

Do NOT buy here Ripped me off, charged extra on top of agreed upon price for a supposed new clutch. Clutch broke down with in a year and they refused to do anything a Ripped me off, charged extra on top of agreed upon price for a supposed new clutch. Clutch broke down with in a year and they refused to do anything about it. The mechanic that replaced the clutch said it did not look like new parts. Liars and thieves unwilling to back up there supposed repair work or provide proof of purchase for the replaced parts. Do NOT buy here. More

Test Drive turns into purchase Enjoyed my experience at Cascade Auto Center. First new car purchase for me and it mostly was a good experience. The Subaru dealership was busy when Enjoyed my experience at Cascade Auto Center. First new car purchase for me and it mostly was a good experience. The Subaru dealership was busy when I arrived…it took a while for someone to acknowledge I was there, but I needed Julie O’Brian first anyways. Finally a gal walked through and asked if I had been helped. I was a bit put off that the none of the salesmen acknowledged I was there, but in their defense I suppose…they were busy, but a hi would have been nice. Julie set me up with Bill from the Chevy lot…he and I learned together about the workings of the 2017 outback. He was honest, friendly, and got the deal done without a ton of knowledge on the car I wanted. I had done my research, so it worked out for both of us. The gentleman in finance…started off great, but after declining all the additional warranty options, I felt like he was put off with me and wanted to move onto the next person. To be honest…if my salesman had been that way – I would not have purchased from Cascade Auto Center. They all have a job to do, upselling to do…I get it, but it left a bad taste in my mouth. Next was Tony! Wow…did he save the day! Funny, personable, and took the time to show me what each and every single button did on my new car. Set up the Bluetooth, navigation and programed the stereo a little for me. Tony had me leaving in all smiles and made the end to a long day very enjoyable! More

10 out of 5 stars for Subaru! Excellent, honest, no pressure service and sales in Subaru department: We brought our 2006 Subaru in for 90,000 mile service. In the process, we Excellent, honest, no pressure service and sales in Subaru department: We brought our 2006 Subaru in for 90,000 mile service. In the process, we found out we had a critical problem and repairing it would be almost as much as the car's blue book value. We panicked as we were not thinking of purchasing a new car at this time. The service department had Tony call us same day to discuss trade-in options, etc. He was honest and willing to accommodate any thoughts and timing we had. For example, we considered a used Audi Q7 and he told us the used car department could get anything we want. No pressure, no pushing, no timeframe. The next day we test drove a 2017 Subaru with Tony and liked him and the car so much, we purchased it on the spot. It's worth your time to visit Tony and Cascade Auto Center. More

Love Cascade Auto! This is our third new vehicle purchase from Cascade. We have been very happy with the purchase price, inventory and knowledgeable staff. If a specific This is our third new vehicle purchase from Cascade. We have been very happy with the purchase price, inventory and knowledgeable staff. If a specific vehicle is not on their lot, they will find the vehicle and bring it to Wenatchee. The internet has expanded purchase options and Cascade has been very competitive. It is great to support the local economy and Cascade Auto has been a gem in the rough. More

Easy buying experience we've had! My wife and I recently purchased a used Subaru Forester here from Jose Vargas. It was a very honest, fair and pleasant experience! We will definitely My wife and I recently purchased a used Subaru Forester here from Jose Vargas. It was a very honest, fair and pleasant experience! We will definitely recommend not only Cascade Subaru but Jose as the place/people to buy your next car from! More

Personable, knowledgable, experienced Not knowing what vehicle we would be purchasing, we started our search at Cascade Suburb here in Wenatchee. We had the good fortune to speak with a yo Not knowing what vehicle we would be purchasing, we started our search at Cascade Suburb here in Wenatchee. We had the good fortune to speak with a young man, Jose, who helped show us some of the features on vehicles which we were unfamiliar with. As we narrowed our choices we were joined by Tony who added even more in depth information as we continued to make our new car decision. After we made our decision on the vehicle, had our questions answered and proceeded to the paperwork we still had the opportunity to have Jose and Tony lead us along the paper pathway with much patience, knowledge and reassurance. Actually, the whole staff was extremely reassuring, knowledgeable, friendly yet very professional. Thank you Cascade Suburu! More

Love My "New" Buick Enclave Paul Van Horn showed me several vehicles trying to help me find the right one, for my needs & budget. He was very helpful, without being pushy. He Paul Van Horn showed me several vehicles trying to help me find the right one, for my needs & budget. He was very helpful, without being pushy. He was great to work with on the purchase. While the vehicle I bought wasn't exactly what I wanted, it came REALLY close. Paul provided honest answers to my questions & when necessary researched to find the correct answer, even if it wasn't what I wanted too hear. I appreciate his honest, helpful approach to car sales! Paul took the time to give me a thorough explanation of most of my vehicles features & tried to answer all questions. He even linked up the Bluetooth (on my "old school" phone) for hands free calling, without being asked! Great job Paul!! Mark was very helpful with completing the sale, and sought expertise (within the dealership) regarding a twist in licensing / registration, to get it right the first time. Mark was very helpful with answering questions & providing guidance regarding used car warranties. Also, had recent experience with using Cascade's Body Shop. The Mgm't there was extremely helpful in getting new parts from the supplier, as desired, when the insurance would only provide for used parts! Also, did an excellent job on the repair! Great Job!! More

Great Experience! Salesman Carlos Mota was wonderful to work with! He has a very nice personality. Carlos exhibited patience and listened to our needs, and really worke Salesman Carlos Mota was wonderful to work with! He has a very nice personality. Carlos exhibited patience and listened to our needs, and really worked for our benefit. Dave Riker in the Finance Dept was a hoot to work with! Great sense of humor, made us feel relaxed and comfortable right off the bat. Dave is extremely knowledgeable about all the different financing options available. Over all, it was a happy experience and I would recommend them to anyone. More

Terrific Experience! We would highly recommend this dealership and especially Tony Omlin. We were sort of looking for another car and based on Tony's experience, and exce We would highly recommend this dealership and especially Tony Omlin. We were sort of looking for another car and based on Tony's experience, and excellent customer service (without being pushy or annoying!) we drove away in a great Subaru! He was very knowledgable and was able to answer all of our questions and provide additional info to help us make an informed decision. He was very personable and nice to work with. Best car shopping experience we ever had thanks to Tony! More

Great experience! Salesman (Bill Swindoll) was the only salesman that put in an effort to help us replace the Tahoe that was totaled in an accident. Will recommend this Salesman (Bill Swindoll) was the only salesman that put in an effort to help us replace the Tahoe that was totaled in an accident. Will recommend this dealership every time. They have earned a repeat customer. Will be back for sure! More