Casa Toyota

5000 Mile Check up Tony Serrano was very courteous and the inspection was completed in less than 30 minutes. He went over the multipoint inspection and noted everything Tony Serrano was very courteous and the inspection was completed in less than 30 minutes. He went over the multipoint inspection and noted everything that had been checked. More

Excellent Service! Tony Serrano went above and beyond to make sure I was able to get my car back in time to travel to Roswell on a required trip. My car required extens Tony Serrano went above and beyond to make sure I was able to get my car back in time to travel to Roswell on a required trip. My car required extensive repairs and a part that had to be ordered. The mechanic (did not learn his name) and Tony stayed past normal working hours so my car could be ready to leave early morning the following day. They had to park it outside the gates of the lot, so they even parked me between two other new vehicles so my car was not sitting in a vulnerable spot. One more thing I should mention and that is that Tony must have answered five phone calls from me while I desperately followed up on the progress. These guys are great! They always deliver the best service, but this time was very special. More

Camry Hybrid XLE 2018 It was a nice experience purchasing a brand new vehicle from this dealership. They helped order a car with all the specific options that we desired. T It was a nice experience purchasing a brand new vehicle from this dealership. They helped order a car with all the specific options that we desired. The process of order/delivery etc was explained and the execution of it was pretty much along those lines. Specifically, Mike Ambrosi was very knowledgeable and helpful throughout the process. Eric did a nice job at the time of delivery as well. The thing that stood out was how the team at the dealership is working as a group and help each other out when the specific sales person assigned to you is busy with other customers. Nick (Finance) was also very helpful in explaining the process and we were done in a few minutes without any hurdles. I will definitely recommend this dealership to others living in Alamogordo in need of a new Toyota vehicle. More

Great really worked to find me the perfect car They listened to my needs and time line they found one at another dealer and brought it in for me to see and it was perfect. I bought the car in tim They listened to my needs and time line they found one at another dealer and brought it in for me to see and it was perfect. I bought the car in time to go back on the road for my job. More

Excelle customer service. Justin made it easier for me to make the purchase. He was willing to get me the same deal that El Paso Dealership was giving me. He wanted me to be h Justin made it easier for me to make the purchase. He was willing to get me the same deal that El Paso Dealership was giving me. He wanted me to be happy with the sale. Overall this was a good experience buying my new car. More

no pressure, enjoyable experience. chuck reynolds is awesom No pressure sales. Great experience. Chuck Reynolds is awesome. Love that Bobby Martinez gives back so much to the community. Very relaxed atmosphe No pressure sales. Great experience. Chuck Reynolds is awesome. Love that Bobby Martinez gives back so much to the community. Very relaxed atmosphere at Desert Sun. More

Routine I was there for routine maintenance but had a question about the settings on the heater/defroster. Federico Trujillo answered my question & offered to I was there for routine maintenance but had a question about the settings on the heater/defroster. Federico Trujillo answered my question & offered to check it out. When I picked up my Sienna the heat was clearly working! He has an awesome attitude! More

Service My service at Desert Sun Toyota is always done quickly and explained to me when I pick my vehicle up, and they never leave my car dirty. My service at Desert Sun Toyota is always done quickly and explained to me when I pick my vehicle up, and they never leave my car dirty. More

Competent and thorough Work done was quick with a pleasant waiting area. Work to be done was explained and the overall assessment of my vehicle reviewed with me along with f Work done was quick with a pleasant waiting area. Work to be done was explained and the overall assessment of my vehicle reviewed with me along with further maintenance expectations. More

Great Service The people at Desert Sun are always so helpful and friendly! They even assisted me with pairing my new phone to my Prius and I didn’t feel like I was The people at Desert Sun are always so helpful and friendly! They even assisted me with pairing my new phone to my Prius and I didn’t feel like I was clueless (even though I was)! They are fast and efficient- a nice change from my last Toyota dealership! Keep up the great service! More