Casa Toyota
Alamogordo, NM
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20,000 mile checkup I dropped my Rav4 off, expecting it would be a while for its checkup and an oil change, the service department called within an hour that it was ready I dropped my Rav4 off, expecting it would be a while for its checkup and an oil change, the service department called within an hour that it was ready! Fastest time ever! And they did a wonderful job. Very happy with them this visit. More
Best car purchase experience This was the best car buying experience for us. Saul listened to our wants and delivered! We will be purchasing our vehicles from here from now on. Th This was the best car buying experience for us. Saul listened to our wants and delivered! We will be purchasing our vehicles from here from now on. Thank you! More
Very professional and friendly. Car was ready exactly when they said it would be. Federico was very professional and gave me updates on the time the service would be finished. Car was ready exactly when they said it would be. Federico was very professional and gave me updates on the time the service would be finished. More
Desert Sun did a great job! We were very pleased with how they were treated at Desert Sun. The service was very competent, friendly, and trustworthy. Nice to find a dealer we We were very pleased with how they were treated at Desert Sun. The service was very competent, friendly, and trustworthy. Nice to find a dealer we can trust. More
Desert Sun Thank you for you professionalism. It's why I go back to DS. Frederico called twice to let me know service was complete. I appreciate that! Thank you for you professionalism. It's why I go back to DS. Frederico called twice to let me know service was complete. I appreciate that! More
Very good. Federico explained the service that was done on our 2017 Tacoma. Service was prompt. Feedback from Frederico was excellent. He offered to schedule our Federico explained the service that was done on our 2017 Tacoma. Service was prompt. Feedback from Frederico was excellent. He offered to schedule our 25,000 service. More
New car Sales Experience The Desert Sun Motor staff was very professional, courteous and responsive. I have purchased vehicles for my family from Desert Sun for over 30 years The Desert Sun Motor staff was very professional, courteous and responsive. I have purchased vehicles for my family from Desert Sun for over 30 years and keep returning. More
STYVE ALYVE Speak,and they will listen. Knock, and the door will open. Good service come tumblin' down. The Guardian Angel of Dealerships lives in Bobby's office Speak,and they will listen. Knock, and the door will open. Good service come tumblin' down. The Guardian Angel of Dealerships lives in Bobby's office. Thanks Tony(Prince of Toyota Service Castle)for your great big smile. This is the only place in Alamogordo where Laya(my service dog) will eat dinner. Now that's sayin' somethin'! Styve Homnick Bent NM P.S. Thomas. My Highlander(best mid-size SUV in the world purrs like a fat cat. More
Dangerous Tires - Thank you Tony Serrano (Service Advisor) I had a wonderful experience with customer Service Advisor Tony Serrano. My sister bought her Toyota from Desert Sun Toyota and has them do service t I had a wonderful experience with customer Service Advisor Tony Serrano. My sister bought her Toyota from Desert Sun Toyota and has them do service to her vehicle and she recommended them to me. Being from out of town and needing service is never a good problem to have and you have to worry about someone saying you need service on something that you probably might not need. As I was traveling from Arizona to New Mexico my car was experiencing a strange wobble at around 60mph and then would go away at around 75mph. Upon describing my issue with my vehicle to Tony he immediately had an idea of what was wrong. I was also very fortunate that Tony had extensive experience with my make and model of car. He told me what should be done and what didn’t need to be done or could wait until the next oil change. He could have easily said you need all this to make your car ok and charged me a lot of money, but he didn’t. Tony was a true professional, engaging, and very knowledgeable. Thank you Desert Sun Toyota for hiring such good caring staff. So, what was the cause of the wobble, a very bad rear tire that had threads showing through. Tony said it was just a matter of time before the tire would have blown out. Just to let you know I regularly do a visual inspection on my tires and this wear was on the inside where without a mirror you would miss it, and I did. A huge thanks to Tony and to Desert Sun Toyota for the great service and for getting me back on the road so that I could head back to Arizona… More
60,000 Mile service Wish this service was not so expensive, but realize it is a very thorough service. Tony alerted us to the fact that while our tires are still adequate Wish this service was not so expensive, but realize it is a very thorough service. Tony alerted us to the fact that while our tires are still adequate, the tires should be replaced in the not to distant future. Did inform us that a sale was going on and recommended a good tire for us. More