Casa Toyota
Alamogordo, NM
Filter Reviews by Keyword
By Type
Showing 150 reviews
GREAT EXPERIENCE I appreciate all info on my vehicle and great response and service I received. I was taken care on the same day with little wait time Thanks Desert Su I appreciate all info on my vehicle and great response and service I received. I was taken care on the same day with little wait time Thanks Desert Sun and all the mechanics and service advisors More
Np problem, always stress free. When I bring my vehicle in for service they are always polite and keep me informed about what is going on. Tony my rep even calls me by name. When When I bring my vehicle in for service they are always polite and keep me informed about what is going on. Tony my rep even calls me by name. When it is time to replace my Toyota I will definitely look at Toyotas first. More
Would never do business anywhere else! Big city dealers could never touch the quality of customer service provided at Desert Sun! Staff in every department goes out of their way to make sur Big city dealers could never touch the quality of customer service provided at Desert Sun! Staff in every department goes out of their way to make sure you are taken care of and that you are their top priority no matter how busy they are! Definitely recommend them to EVERYONE! More
Great Service Every Time!! I enjoy taking my vehicle to Desert Sun Toyota because I trust their employees to take care of me and I enjoy the hometown feeling where everyone know I enjoy taking my vehicle to Desert Sun Toyota because I trust their employees to take care of me and I enjoy the hometown feeling where everyone knows each other! More
10000 mile service Excellent service coordination by service representive, he insures all requirements are met. His explanation of work performed are beyond expectation Excellent service coordination by service representive, he insures all requirements are met. His explanation of work performed are beyond expectation and any deficencies noted during inspection are explained in laymen terms. More
Purchased a new C-HR Saul Velasco was very helpful and supportive during the entire process. Buying a new car takes time to understand all the options available. Saul was Saul Velasco was very helpful and supportive during the entire process. Buying a new car takes time to understand all the options available. Saul was patient and took time to answer all our questions. Thank you Saul and Desert Sun Toyota! We love the car! More
Friendly and thorough Very nice people who are able and willing to answer every question. Saul Velasco helped me and my father and we couldn't have asked for a better sales Very nice people who are able and willing to answer every question. Saul Velasco helped me and my father and we couldn't have asked for a better salesman. More
Found the used Yukon XL with exactly the features! Desert Sun has several showrooms. I was looking for a needle in a haystack, a 2012 GMC Yukon XL (newest version I was willing to spend on) in a gold Desert Sun has several showrooms. I was looking for a needle in a haystack, a 2012 GMC Yukon XL (newest version I was willing to spend on) in a gold / brown color with 4wd, tan leather, navigation, and the 5.3 engine. This is very hard to find because navigation is usually only in Denali and Denali only have the 6.2 engine and I wanted 5.3 which gets better gas mileage. Desert Sun Roswell had one, we're nearer to Alamogordo and they accomodated us by sending the vehicle to Alamogordo. We took it to our local garage to have it checked out and everything checked out as expected. Purchased it today, smooth hassle free transaction. Saul Velasco was our Sales Rep and xxxx of a nice guy to work with. Thanks - I'm sure we will enjoy our new car :) More
If only we had a choice The problem with owning a Toyota is that I must use a dealer for service. The staff is friendly, and the work get done, but the wait and the prices ar The problem with owning a Toyota is that I must use a dealer for service. The staff is friendly, and the work get done, but the wait and the prices are more than what is comfortable. My first service for my Prius was the initial oil change. The manual specifies using synthetic oil. I foolishly assumed that, because this was the dealer, I would get synthetic oil. That was not the case as I found when reviewing my service slip after I got home. I paid them to do it wrong?! Since then, I do my own oil change, and I KNOW what type and grade the oil is. My last service was for a recall issue, and even though I made an appointment, I had to wait longer than the 45 minutes as stated in the recall letter. This place sold me the car, I wish they could do better at helping me keep it maintained. More
Price gouging here They charged me $6,000 more than the truck was worth and gave me no warranty whatever. Beautiful dealership with very friendly people but their price They charged me $6,000 more than the truck was worth and gave me no warranty whatever. Beautiful dealership with very friendly people but their prices are way too high. I will not do business with them again. More