Casa Ford Lincoln
El Paso, TX
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No service after the sale Check engine light came on on my under warranty F250 crew cab 4x4 that I bought at Casa Ford. Made an appointment and dropped it off Monday morning. Check engine light came on on my under warranty F250 crew cab 4x4 that I bought at Casa Ford. Made an appointment and dropped it off Monday morning. Didn't get it back till next Monday afternoon. 8 days. Everyday that I called they said Tomorrow. Then they charged me $100. to reprogram the computer-not covered under warranty-Duhh ? When they brought it out it was filthy dirty from being out in the rain and dust. I didn't even get 1 mile before the check engine light came on again. So I went back and they told me that I had to leave it again- another week ? No Thanks. Not the only Ford dealer in town. More
Best service ever. Mario Almieda Went in looking for a better suited car for my daughter she's going to be a first time mom. Mario met us right up front and he was like an answer to o Went in looking for a better suited car for my daughter she's going to be a first time mom. Mario met us right up front and he was like an answer to our prayer. He was not at all pushy with our many requests and low budget. He did everything in his power to help us get the kia soul. I appreciate everything he did. Mario is a gem among the salesmen if I do say so myself. More
Manny sigala El personal es muy amable y respetoso menos MANNY SIGALA pesimo servicio de parte de el DEVERIAN CAMBIARLE DE POCICION NO TIENE LA CAPACIDAD DE RESOL El personal es muy amable y respetoso menos MANNY SIGALA pesimo servicio de parte de el DEVERIAN CAMBIARLE DE POCICION NO TIENE LA CAPACIDAD DE RESOLVER UN PROBLEMA CON UNA LLANTA ADEMAS PREPOTENTE CON LA GENTE Y MISMOS COMPANEROS DE TRABAJO..... More
Great Services My salesman Joe Colon was awesome, and very helpful. I would definitely recommend this salesman to everyone if you have to buy a new or used car, go t My salesman Joe Colon was awesome, and very helpful. I would definitely recommend this salesman to everyone if you have to buy a new or used car, go to Casa Ford Lincoln. More
Great service This dealership was great. Awesome sales team that helped me find the right car for me and sent me home happy. Would definitely recommend this dealers This dealership was great. Awesome sales team that helped me find the right car for me and sent me home happy. Would definitely recommend this dealership to everyone! More
Great Service My Salesman Onesimo De La Torre was very helpful, and I recommend him. If you have to buy a new or used car go to casa ford they have best cars in th My Salesman Onesimo De La Torre was very helpful, and I recommend him. If you have to buy a new or used car go to casa ford they have best cars in the market. More
AWESOME SERViCE!!!! My Salesman Josh Sizemore was very helpful, knowledgeable, kind and attentive to my needs. I am so in love with my car that he recommend it and it is My Salesman Josh Sizemore was very helpful, knowledgeable, kind and attentive to my needs. I am so in love with my car that he recommend it and it is my first car too. Toyota Camry :) :) :) I totally recommend Casa Ford Lincoln to whoever who wants to buy a car. I had already told my friends and family all about it. Great customer service and I'm sure all the customers felt welcomed just like myself. More
Great Service Alex Rios was very professional and helpful. Made my buying experience great. Will definitely refer family and friends to go see Alex at Casa Ford. Alex Rios was very professional and helpful. Made my buying experience great. Will definitely refer family and friends to go see Alex at Casa Ford. More
Great Service!!!! I'm very pleased with my vehicle the help that i received was amazing. The sales rep. was so kind and attentive to my needs. I will definitely come ba I'm very pleased with my vehicle the help that i received was amazing. The sales rep. was so kind and attentive to my needs. I will definitely come back and buy a car at casa ford. My new favorite place to buy cars. Thank you Lucy and Mike you guys are amazing. More
Ridiculous Was lied to by Alex Aguirre regarding warranty I had when finalizing and signing contract for my car. I was in an accident and it was a total loss. I Was lied to by Alex Aguirre regarding warranty I had when finalizing and signing contract for my car. I was in an accident and it was a total loss. I had been told that if I ever totaled it while paying it off, I would be given $5000 towards a new car at the dealership. Well it turns out, that's only if it's stolen and recovered and considered totaled. What a great way of doing business. Also, they apparently can't find my contract and so now it's up to me to to prove anything I signed on. More