Casa Ford Lincoln

My wife and I were visiting family in Weatherford, TX when we chose to visit regional Ford dealerships. We were uncomfortable not supporting our local dealerships in El Paso, TX and we called Casa Ford. when we chose to visit regional Ford dealerships. We were uncomfortable not supporting our local dealerships in El Paso, TX and we called Casa Ford. We spoke to Mr. Ventura "Ben" Pena. Via cell speakerphone, my wife and I described the features, model, and price range we required for our purchase. Mr. Pena stayed in contact with us and within an hour we had purchased a 2010 Ford Fusion, sight unseen. Upon returning to El Paso, on Monday, my wife and I closed the deal on the car. I use this experience as an example to teach my students the concept of relationship marketing. Mr. Ben Pena went above and beyond what I perceive to be required of a salesperson. When my wife and I are ready to purchase another Ford vehicle, we will return to Casa Ford and demand Mr. Ben Pena as our salesperson. Casa Ford has a slogan, "Home of the Nice Guys". Mr. Ben Pena is definitely one of the nice guys. Joaquin and Lorinda Tadeo More

Octavio was extremely helpful and professional! Best part is they werent pushy or agressive, just informative and polite which is rare these days and was a far cry from the other dealerships we went to. This is they werent pushy or agressive, just informative and polite which is rare these days and was a far cry from the other dealerships we went to. This dealership is not as pretty as some but it is more like the old days down home kind of feel instead of the shiny flooroom dealerships, which is kind of nice. We were looking at the new 2011 Ford Explorer and they had a few selections in stock although not a great selection since the vehicle is pretty much new to the market. Octavio did offer to find whatever color and combo we needed and did offer to work with us on whatever we wanted. We saw a black XLT and a Pearl Limited and we took it for a test drive. It was a great ride although we are still going to look at the BMW X5 and some other selections before making our final decision. I would really reccommend you talk to them if your in the market for a Ford, seems like a really nice down home place and you cant beat Octavio for professionalism and for an experience where they arent trying to sell you or push you into something but instead are trying to help you get what you want. More

Absolute pleasure working with Casa Ford. I have had to go back two times for explanations about the car that I didn't understand. They were happy to see me and made sure I understood each time. Never fe go back two times for explanations about the car that I didn't understand. They were happy to see me and made sure I understood each time. Never felt like I was a "bother" to the dealership any time. More

We would like to personally thank Mr. Yamil Yanar for making the purchase of our new 2011 Ford Mustang a truly wonderful experience. We just returned from our first roadtrip to visit our daughter in Hou making the purchase of our new 2011 Ford Mustang a truly wonderful experience. We just returned from our first roadtrip to visit our daughter in Houston, TX and we were extremely pleased with the Mustang's handling, comfort, and it's V6 305 horsepower. We averaged 31 mpg at 80 mph (sometimes more) and were very happy at seeing how economical it makes taking long roadtrips. Mr. Yanar really took his time to explain all of the Mustang's features, warranties and how Ford stands behind it in quality. He always answered our questions and made it the best car buying experience we've ever had. More

We tried other dealerships before visiting this dealership. The other guys had a difficult time trying to accept our trade-in and give us a new car. They were asking for payments that were beyond dealership. The other guys had a difficult time trying to accept our trade-in and give us a new car. They were asking for payments that were beyond our means. We were disappointed and almost gave up. Luckily, we met Darrell Rubio. He was very friendly and encouraging. He told us exactly how it was and our chances of getting a new car. We knew it would be difficult because nobody else could do it. Darrell kept working with us until we found a vehicle that could help us trade-in our vehicle and keep the payments of a new vehicle within our budget. We feel very lucky. We believe that Darrell is a hard working and honest man. His great attitude clearly reflects the dealership's committment to customer service. More

As a student at UTEP, I wanted to make sure that I was making the right decision on my second vehicle purchase. I had been to different dealers and eventhough they had what I was looking for, I wasn't ne making the right decision on my second vehicle purchase. I had been to different dealers and eventhough they had what I was looking for, I wasn't nearly convinced of the information I was obtaining. Good thing I had done some research. When I walked into Casa Ford I knew I was at the right place, I could feel the positive energy and the staff was very friendly, everyone was all smiles. I want thank you all for the great service you provide. More

Mr. Macias was professional. I usually do not have a good experience with other dealers, but Mr. Macias made me feel at ease. I was not pushed. Mr. Macias knew his info. I was not sure what brand to buy. Cu experience with other dealers, but Mr. Macias made me feel at ease. I was not pushed. Mr. Macias knew his info. I was not sure what brand to buy. Currently I own a gmc and a Dodge. Like where Ford is going with its vehicles. My visit with Casa Ford and Mr Macias has pursuaded to defect to Ford. I would definetly visit again and refer him to my friends and family. Thank you. More

I would like to thank Casa Ford for its outstanding customer service. I would like to commend Mr. Cesar Macias for his product knowledge which made my decision on purchasing my F-150 a lot easier. He customer service. I would like to commend Mr. Cesar Macias for his product knowledge which made my decision on purchasing my F-150 a lot easier. He made the sales process fast and easy. I defenitely continue to purchase vehicles with Mr. Macias @ Casa Ford. And i will recommend him to all my friends and family. Thank YOU once again. More

I would like to thank Cesar Macias for the great experience that I had while purchasing my F-150. He made my buying experience fun, and enjoyable. Iam extremely satisfied with my purchase and with experience that I had while purchasing my F-150. He made my buying experience fun, and enjoyable. Iam extremely satisfied with my purchase and with the decision that I made with his advice. He made me and my family feel at home, offered me something to drink and gave popcorn to my kids. He had the truck ready to be deliver by the time we got out of finance. This was the best experience ever. Thank you CASA FORD for a great staff. More

We are very pleased with Casa Ford and Salesperson Darrell Rubio. We purchased a 2010 Ford Escape (Sangria Red). We were not planning on purchasing a Ford, however Darrell ensured us that the Ford P Darrell Rubio. We purchased a 2010 Ford Escape (Sangria Red). We were not planning on purchasing a Ford, however Darrell ensured us that the Ford Product was a reliable and safe vehicle. After three days of deciding what color and engine size that we wanted, Darrell insisted on the six cylinder engine with the fancy chrome wheels. This small SUV is beautiful!...Thank You Casa Ford. More