Casa Ford Lincoln

The family has been buying/leasing Ford vehicles from Casa Ford since 1992. We just leased a 2011 Edge, which is vehicle #15, and we have always received exceptional service and follow-up. Casa Ford ha Casa Ford since 1992. We just leased a 2011 Edge, which is vehicle #15, and we have always received exceptional service and follow-up. Casa Ford has always been able to provide pricing and financing that is a win-win deal without the major haggling. For our last several vehicles, a major part of this service and success has been our salesman, and friend, Ben Pena. Ben always goes above and beyond to ensure satisfaction and success. If you have a question, or concern, regarding a purchase, Ben is always there to assist. Want to just browse and gather information on several vechicles? Ben is there to assist and it is not a problem. If Ben does not have the answer or information, he will research and get back with you promptly. Ben has a genuine love for pursuit of detail and satisfaction. Since we have gotten to know Ben over the years, what a wonderful suprise to complete the delivery of our new Edge and find the sound system pre-programmed by Ben to some of our favorite stations and songs! This attention to detail and satisfaction is why I will be visiting Ben and Casa Ford soon for vehicle #16. More

I have known Mr. Pena for 30 years but had never I have known Mr. Pena for 30 years but had never purchased an automobile from a dealership as I was concerned about the way most dealerships treat t I have known Mr. Pena for 30 years but had never purchased an automobile from a dealership as I was concerned about the way most dealerships treat the customer. With Mr. Pena it is very different, he takes hiany one looking to purchases time making sure that he knows what it is the customer wants and after i told him what is was I was using this truck for made his profesional opinon on what I needed. And he was dead on with his information and very professional never pushed or rushed me into a decision. He also introduced me to the service managers and tecnical advisors for future help. I would recommend Mr. Pena to anyone looking to purchase a new or used automobile or truck. I purchased a 2011 f-350 drw diesel with the new 6.7 its an awsome truck,i pull a 48 foot enclosed race trailer that weighs 15000 lbs no problem. Thanks to Mr. Pena, I would have made a big mistake if not for him. Jim Schure More

I have purchased or leased 7 vehicles from Casa Ford since 2001 and all from Ben Pena. Ben is the only salesman I will buy a car from. His thoughtfulness and consideration for my wants, needs and budget since 2001 and all from Ben Pena. Ben is the only salesman I will buy a car from. His thoughtfulness and consideration for my wants, needs and budget have not gone unnoticed nor unappreciated by me. If you are in the market for a new or used vehicle and do not want the stereotypical "car salesman treatment" the Ben Pena is your man and Casa Ford is the dealership I highly recommend. More

This is a top flight dealership. They work with you on getting and giving you the best price for new vehicles. There service is tops. I highly recommend Casa for New/Used and all service. The sales person getting and giving you the best price for new vehicles. There service is tops. I highly recommend Casa for New/Used and all service. The sales person I deal with Mr. Ben Pena is the most professional I have ever worked with ever. More

My brother-in-law and I each bought a new F-250 with the new diesel motor. We absolutely enjoyed working with Ventura "Ben" Pena. He was friendly, professional, and very knowledgeable about the line of Ford new diesel motor. We absolutely enjoyed working with Ventura "Ben" Pena. He was friendly, professional, and very knowledgeable about the line of Ford products. He took the time to introduce us to the service department personnel so if we ever needed service (first oil change was free) we would feel comfortable coming in. Fortunately, neither of our vehicles has needed any service. I would recommend Ben and Casa Ford to anyone who wants a quality vehicle at a good price and excellent customer service. More

Mr. Ventura, Has been one of the most Helpfull salemen Mr. Ventura, Has been one of the most Helpfull salemen to help our company find what ever vechile we are looking for. He has always found the best Mr. Ventura, Has been one of the most Helpfull salemen to help our company find what ever vechile we are looking for. He has always found the best deal possible for the company. He has always answered any and all question we may have.He also follows up after we puchase the new truck to make sure we are satisfied with the puchase. Thank You, Richard Velasco Branch Manager 915-532-7408 More

We purchased an F350 in 2004 from Casa Ford. We loved our truck, we loved our service dept at Casa Ford. In 2009 our F350 was stolen and we were devastated. Once we settled with our insurance, we of co our truck, we loved our service dept at Casa Ford. In 2009 our F350 was stolen and we were devastated. Once we settled with our insurance, we of course went straight to our Casa Ford dealer. Ben Pena treated us with kid gloves, he was compassionate and caring. Talking with Ben about our options and the product knowlege this man has, we decided to purchase a new F150 4x4. It was the most plearsureable experience we have ever had. At Casa Ford customer service is the number one goal for these wonderful people. This shows in every department. Our experience with their service dept and Jeff Gahan and all the guys is something you just don't find anymore. Tim Coltharp helped us find a used Ford Fusion for our daughter and all she has to do is call up any of Casa's employees and they take care of her, too. Thank you Casa Ford for always taking such good care of us! More

My rate is based on the good service the dealership offers. I am very satisfied with the dealerships quality of work. Mr. Lopez is an assest to the company. His assistance was very helpful when making offers. I am very satisfied with the dealerships quality of work. Mr. Lopez is an assest to the company. His assistance was very helpful when making our decision on what to purchase. He was very attentive and perfectly understood our family needs. We would not hesitate to recommend the dealership and especially recommend Mr. Octavio Lopez. Thank you for taking my opinion into consideration. Sincerly Kathania Dominguez More

Have dealt with Casa Ford since around 1992 and MR Ventura Pena, always goes out of his way to ensure that we are totally satisfied before we make the final committment. We have purchased, leased, and Ventura Pena, always goes out of his way to ensure that we are totally satisfied before we make the final committment. We have purchased, leased, and/or traded for new as well as used vehicles for ourselves, family, and friends. Time and again, MR Pena is always patient, cool calm and collected. He is an Outstanding Salesperson. More

The salesman was AWESOME! He showed me only what I was looking for and didn't go outside what I was willing to spend. I got top dollar for trade (which I wasn't expecting) and this made me just as happy. looking for and didn't go outside what I was willing to spend. I got top dollar for trade (which I wasn't expecting) and this made me just as happy. I would go back to visit Ben for our next purchase in the future. More