Casa Ford Lincoln
El Paso, TX
Filter Reviews by Keyword
By Type
Showing 337 reviews
I was referred to Ben by my Sister and she had mentioned that Casa Ford was "Military" friendly. Being an Active member of the Air National Guard at the time, I put him to the test. Casa Ford was excellen that Casa Ford was "Military" friendly. Being an Active member of the Air National Guard at the time, I put him to the test. Casa Ford was excellent and changed me from a "Chevy" girl to a "Ford" girl! My Lincoln MKX is the bomb! All I had to do was tell Ben what I wanted and in what price range and he delivered with no pressure or "pushy" attitude. I am hooked with Casa and now that I have retired from the Air Force, I will be looking for a new Ford soon! I must also give the Service Dept kuddos, Ben told me that they were the best and they absolutely are! Every time I have had my MKX serviced, they were professional and took care of me right on the spot and when I was in uniform, they always thanked me for my service. I am definetly sticking with Casa Ford! Retired Master Sergeant Corina Gonzalez El Paso, Texas More
I bought my truck last year at Casa Ford and had been recommended by friends to go with Ben Peña because he was very knowledgeable about his vehicles. When I met him and we talked about what I was inter recommended by friends to go with Ben Peña because he was very knowledgeable about his vehicles. When I met him and we talked about what I was interested in, he really listened and helped make suggestions as to what types of vehicles were available, prices, options, extras that were available. He showed me a few of the trucks, mentioned prices and options to think about. He gave my friend and I time to look around to compare and see what I would be interested in without pressure on him to "sell me the expensive one". Other than price only, he gave me lots of information about each truck so that I could make a good decision on my own. My friend who is a mechanic, was impressed with his knowledge about the trucks and told me just about any truck would be a great choice. I finally chose an awesome Ford F-150 and his help with the paperwork was great. He was also able to get me a great trade-in price for my old truck that I had bought there 15 years ago! Like they say, build Ford tough! Ben was great and even called back later on to see how I was doing with my truck, twice! He was even nice enough to introduce me to some of the staff members in the service department in case I needed any help with anything from oil changes to basic vehicle care. They were very nice too. If and when it is time to get another truck, Casa Ford will be the place again! And I will recommend Ben Peña to my friends and family for all their vehicle needs! Thanks BEN!!! More
I have been buying cars from Casa Ford for 20 plus years and have delt with Ben Pena for all of my car purchases. Bens kownalge of the business is second to none and will work to get you what you need. Ben and have delt with Ben Pena for all of my car purchases. Bens kownalge of the business is second to none and will work to get you what you need. Ben is honest and will not over sell to make a buck. I strongly recommend Casa ford for all of your automotive needs from parts to service and Sales or just stop by to say Hi, any employee will greet you with a smile no matter what you need. More
We have purchased 6 new pickups from Mr. Ben Pena. He is very trustworthy & reliable. A couple of instances Mr. Pena had to hunt outside of Casa Ford for our specifications. Ben hunted & found just what w very trustworthy & reliable. A couple of instances Mr. Pena had to hunt outside of Casa Ford for our specifications. Ben hunted & found just what we needed! Casa Ford has been great to Merryman Construction & we appreicate the low bids for all 6 of our great Super Duty Pickups. Looking forward to many other fleet purchases from Ben Pena & Casa Ford! More
I purchased a used mustang and later traded it in for a new 2010 F150 Truck. I was served by Ben Pena both times and was totally satisfied each time. He listenened to my needs and found the best match fo new 2010 F150 Truck. I was served by Ben Pena both times and was totally satisfied each time. He listenened to my needs and found the best match for me and my family. Ben was invauable and was very attentive to all questions posed and needs. I would not hesitate to go back or to refer anyone to Ben. I and sent several friends to him and have always gotten positive feedback from my referrals to Ben. The F-150 I currently have is an awesome vehicle and plan to keep it for years to come. Anyone who reads my review should be assured that Ben probally the best salesman at this dealership and that the dealership itself is great!!! More
Over the years, we have dealt with Ben Pena for all of our business vehicle needs as well as our personal needs. Ben is knowledgeable, friendly, extremely customer oriented and just a great guy to work w our business vehicle needs as well as our personal needs. Ben is knowledgeable, friendly, extremely customer oriented and just a great guy to work with. We appreciate his expertise and willingness to make our buying experience a pleasant one. Casa Ford and Ben can count on our continued patronage. Thanks Ben! Hugo Arellano El Paso, Texas More
WE WOULD LIKE TO THANK BEN VERY MUCH.HE IS A REAL FRIENDLY PERSON,AND KNOWS WHAT HIS CUSTOMERS LIKE.HE HAS HELPED US VERY MUCH WITH OUR COMPANY TRUCKS. AND ALSO WITH ALL OF OUR FAMILY CARS TOO. I WOU FRIENDLY PERSON,AND KNOWS WHAT HIS CUSTOMERS LIKE.HE HAS HELPED US VERY MUCH WITH OUR COMPANY TRUCKS. AND ALSO WITH ALL OF OUR FAMILY CARS TOO. I WOULD RECOMMEND ALL MY FRIENDS AND FAMILY MEMBERS,THAT IF YOU ARE LOOKING FOR A NEW OR USED CAR GO SPEAK TO VENTURA.HE WILL BE MORE THAN HAPPY TO HELP YOU.BEN A SPECIAL THANKS FROM SAMANTHA.SHE LOVES HER MUSTANG.THANKS FOR EVERYTHING,I THINK WE WILL BE PAYING YOU A VISIT SOMETIME SOON. SINCERELY, ISMAEL & ALICIA MORALES More
I have purchased 5 trucks over the years from Ben Pena. Ben has always been there to help me select a truck and to get me the best price possible. He is a pleasure to work with and I highly recommend him Ben has always been there to help me select a truck and to get me the best price possible. He is a pleasure to work with and I highly recommend him to all of my friends. Even when there might be a problem, I can still find Ben and know that my problems will be taken care of quickly. I will be back when I need to replace my truck again. Thank you for everything, Ben. Mike Sullivan More
I have purchased my last two new trucks from Casa Ford. Mr. Ben Pena has been my salesman both times and the experiences have been great. His experience in the sales department, and the back up he gets Mr. Ben Pena has been my salesman both times and the experiences have been great. His experience in the sales department, and the back up he gets from the Casa Ford management make up a great team for the car or truck buying public. I would recommend Casa Ford and Mr. Ben Pena in person to anyone looking for a great deal and great service after the sale. Multiple "Presidents Awards" from Ford Corporation to Casa Ford do not lie. They really are "The Nice Guys" as their ads state. Robert D. Smith More
We have been doing business with Casa Ford since 1995 and have purchased 9 vehicles from the same sales person each time, Ben Pena. We wouldn't use anyone else. If Ben wasn't there we came back when he was, have purchased 9 vehicles from the same sales person each time, Ben Pena. We wouldn't use anyone else. If Ben wasn't there we came back when he was, we didn't want to use anyother sales person. Ben was attentive and he always made the deal work to the advantage of both parties. He was not only our sales rep, he became our friend. The first vehicle purchased was a car for our 17 year old son, which had a standard transmission. Ben took the time to teach him how to change gears without "jumping". We have since bought vehicles our two girls and ourselves, all from Ben. Several years ago I told Ben that with buying so many vehicles the 10th should be free (number 10 is next!). More