Casa Ford Lincoln
El Paso, TX
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My experience at Casa Ford Was great. The sale rep Mr.Juan Munoz went out of his way to insure that I was treated with friendly and classy service. From the time I stepped out of my old car, Mr. Muno Mr.Juan Munoz went out of his way to insure that I was treated with friendly and classy service. From the time I stepped out of my old car, Mr. Munoz was on it. I walked into Casa Ford hoping to get a new vehicle and left with just that the same day, and I must say that the whole team did an excellent job taking care of me. Thanks Mr. Munoz P.S thanks Casa Ford, you will definantly see me in the future. More
I want to let people know that i had a great experience in casa ford that I would recommend it to everyone. I felt very comfortable with the service Oscar Contreras gave to me. He helped me a lot when i ha in casa ford that I would recommend it to everyone. I felt very comfortable with the service Oscar Contreras gave to me. He helped me a lot when i had to make a decision and even after the deal he has still helped me anytime I have questions. I am thankful to casa ford and specially to him because now I am sure that I can trust them again in case I wish to buy a car in the future. And I just want to let people know that casa ford is good option and Oscar Contreras is a great dealer that will help and guide you when making a decision. Thats why I rate this dealer as the better one to make a deal. More
When we decided it was time to purchase a new truck, there was no other place we would have gone to other than Casa Ford. This is the second truck we have purchased there, and I have to say we were very there was no other place we would have gone to other than Casa Ford. This is the second truck we have purchased there, and I have to say we were very impressed with Mike Rivera. He is extremely friendly and knowledgeable about the full F-150 truck line. We had our 6 year old son with us, who was understandably bored to death, but Mike was patient and made him feel comfortable by offering him a bottle of water and some candy. Mike went above and beyond to ensure we got all the rebates and discouts he could find and he made sure we were able to get great financing. He kept us laughing even when he was explaining how the sync works in the truck. He really went out of his way for us and we truly appreciate him for that. We would go back to him again and absolutely recommend Casa Ford to anyone looking for a new car or truck. Please ask for Mike Rivera, I guarantee you will be satisfied. More
I had a very good experience at Casa Ford. Luis Acero is an excellent salesman that was very knowledgeable about all the cars I was interested in and sensitive to our desires. He actually got us into a car an excellent salesman that was very knowledgeable about all the cars I was interested in and sensitive to our desires. He actually got us into a car I that I had originally not considered by matching the features we wanted to the perfect car at a really good price. More
The customer service was outstanding. I have never been to a more helpful, informative, and friendly dealership. Oscar was a great help with all of the paper work and helped me out when I got the windows to a more helpful, informative, and friendly dealership. Oscar was a great help with all of the paper work and helped me out when I got the windows tinted. Two thumbs up for all his efforts. More
Had a wonderful experience, they got my rate way down from a 13 to 4.2!! Todd is truly a professional, Charlie Hassoun is the Zen master in customer care and Octavio was there from start to finish and pr from a 13 to 4.2!! Todd is truly a professional, Charlie Hassoun is the Zen master in customer care and Octavio was there from start to finish and provided a comfortable at Home(CASA)feel experience..Recomending Casa Ford Now to everyone wow Good Job to The Big Kats for such a wonderful team!! More
Raul puebla, customer service wqs great and very professional. I would recommend the sales person luis carlos acero on any future purchase. Timing and price were good. professional. I would recommend the sales person luis carlos acero on any future purchase. Timing and price were good. More
The sales consultant, Hector, did not pressure me into any vehicle. He listened to my needs and helped me find the vehicle that I wanted to purchase. Hector was very friendly. The management team worked o any vehicle. He listened to my needs and helped me find the vehicle that I wanted to purchase. Hector was very friendly. The management team worked over a period of 2 days to helped me get the terms I wanted and there was no pressure from them either. More
Along all salespersons in town Humberto is a top seller. I went over many dealers to look for cars and definitively, humberto has good skills for his job (Knowledgeable, serviceable and so on)Either Casa Fo I went over many dealers to look for cars and definitively, humberto has good skills for his job (Knowledgeable, serviceable and so on)Either Casa Ford good policies or training but they make sure you feel comfortable during the whole process of getting your new ford vehicle. Even though, there was some delays for the delivery of the vehicle, the issue was promptly attended and effectively resolve, along with a nice communication (essential for these cases). For car seekers, I would highly recommend you to give a chance to Casa Ford sales guys to show you what they have. (shot for Humberto if possible) More
I have always been very satisfied with my purchase experiences at Casa Ford Lincoln. This is my fifth vehicle purchase at this dealership in the last 10 years and have always been treated with respect experiences at Casa Ford Lincoln. This is my fifth vehicle purchase at this dealership in the last 10 years and have always been treated with respect and friendly customer service. They are all extremely helpful and knowledgable about their vehicles, I feel comfortable and at ease every time I walk in there. I will definitely recommend Casa Ford to everyone I know. I love my new Ford Fusion! It has everything I wanted and more! More