Casa Ford Lincoln

I have never been treated so well at a car dealership. Other places MAKE you feel like a customer while the people at Casa Ford make you feel like family and comfortable. My salesman, Anthony Reyes, gave Other places MAKE you feel like a customer while the people at Casa Ford make you feel like family and comfortable. My salesman, Anthony Reyes, gave exceptional service. He never pressured me into buying and exceeded my expectations with his attitude and knowledge. Todd Roth was also helpful and polite in the process. Great people to help you out in your car buying. One of the reason I also chose to buy at Casa Ford was because of the service department. I bought my other Ford at another dealership, but had it serviced at Casa because they had better timing and attitudes. Craig was the service guy who helped me out. He as well had a great attitude and helped me out greatly with the pricing for the services on the vehicle. Great service! Great deal! I will definitely recommend friends and family shop at Casa Ford for their next vehicle. More

The sales person was very friendly and helpful. I was given the information I needed, and was happy with my Ford Escape XLT. I got everything I wanted. given the information I needed, and was happy with my Ford Escape XLT. I got everything I wanted. More

I came to Casa Ford to buy an F150. This was the first new vehicle purchase I have ever made, and my wife has recently leased a Toyota. Between the two of us, we do not have much experience dealing with a new vehicle purchase I have ever made, and my wife has recently leased a Toyota. Between the two of us, we do not have much experience dealing with auto sales, so we don't have much to compare our experience at Casa with. That being said, we both felt that our sales process at Casa was superb. The customer service was wonderful, and at no point did I feel I was being pushed around by our salesperson. I used my bank to achieve a no-haggle price, so obviously I felt the price was great. Upon choosing to go with Casa to deal me my new truck, we also found that they are the only Line-X (spray-in bed-liner) dealership in El Paso. I chose to have them install my bed-liner before picking up the new vehicle, and the work they did was spotless. I couldn't have asked for more. More

Entire vehicle was in fine tuning and willingness to help was an all time high. No concerns or worries made things go smooth. Much appreciated! was an all time high. No concerns or worries made things go smooth. Much appreciated! More

This is the second time that I have purchased a new vehicle in El Paso within the last year. The first one I bought was from another dealership and I was happy with the vehicle, but the customer servi vehicle in El Paso within the last year. The first one I bought was from another dealership and I was happy with the vehicle, but the customer service was okay at best. Casa provided a total 180 from the previous dealer. Joe approched me on the lot and introduced himself, gave me his card, told me where I could look to find what I was looking for, then left me alone to look. I truly appreciated that... No pressure whatsoever!!! Once I picked out the truck I wanted, he did everything he could to take care of me as a customer. I truly saw that I wasn't just another sale, I was Vito, and Vito wanted a truck. He even sacrificed a monthly milestonte by telling me to come back the next day to do the paperwork, even though it was the last day of the month, in an industry that is dominated by numbers. Joe is a true class act. Patsy also worked diligently to trim as much fat from the price as she could.... Overall, just a top notch business that left me smiling after the transaction!!!! More

Service and customer service is excellent. Your staff Service and customer service is excellent. Your staff was very friendly and did everything in their power to make us feel welcome. They went as far Service and customer service is excellent. Your staff was very friendly and did everything in their power to make us feel welcome. They went as far as buying my family and I dinner. More

I loved Casa Ford. They are the best ford dealer in town!!! Casa Ford gave me an offer I could not refuse so I purchased the car I wanted from them, and not another dealership in town. town!!! Casa Ford gave me an offer I could not refuse so I purchased the car I wanted from them, and not another dealership in town. More

On our visit to Casa Ford my wife and I experienced the best customer service we've ever received. Mr Munoz was very friendly and helpful. Although our intentions were not to buy a knew vehicle, we came ou best customer service we've ever received. Mr Munoz was very friendly and helpful. Although our intentions were not to buy a knew vehicle, we came out with a new Ford Escape. We were only taking our explore to have some service done and while we were waiting Mr Munoz started showing us your new vehicles. He gave us good offers and showed us different options that we couldn't resist to buy our new truck. We are very pleased with the service he gave us. He's a very professional man and a great sales person. We felt as if he knew exactly what we liked and needed. We are ecstatic with our new truck. We would like to thank Mr Munoz and Casa Ford for the great service they've given us ever since we bought our first vehicle. Thank you very much. More

I went to every dealership in el paso and wasnt pleased with the service,I ended up at casa ford lincoln nissan and was greated by luis acero and he help me get my 2011 ford f-150 xlt and even got my inter with the service,I ended up at casa ford lincoln nissan and was greated by luis acero and he help me get my 2011 ford f-150 xlt and even got my interest down to 6.5%. This was the my best experience at a dealership luis acero is very friendly and If it wasnt for him I wouldnt have my brand new truck, I will recomend this dealership to anyone. More

I was extremely pleased with Casa Ford. My sales representative, Luis Acero, was both friendly and incredibly patient with me from the start. He gave me the time I needed to test drive cars and even representative, Luis Acero, was both friendly and incredibly patient with me from the start. He gave me the time I needed to test drive cars and even more time to make my decision. Luis and Charlie went out of their way to find me the car that I wanted and make sure I was comfortable with my choice. I couldn't have asked for a better experience, especially since this is the first car I've ever purchased. More