Casa Ford Lincoln

Bought my 2011 4x4 F150 a couple of months ago and it was the best experience I've had in a dealership! As soon as I got there my salesman Manuel Leon greeted me and asked for what I was looking for. I knew the best experience I've had in a dealership! As soon as I got there my salesman Manuel Leon greeted me and asked for what I was looking for. I knew I wanted an F150 but wasn't sure which model. Mr. Leon gave me a walk through of all the different models and features of the F150. I decided on the crew cab 4x4 xlt the only problem was that they didn't have the color I wanted, black, on the lot. Mr. Leon amazingly found one that had just been dropped off in their receiving garage. After negotiating a great deal I drove off with my beautiful F150! Overall it was a great experience. Thank you Mr.Leon! More

Im a very busy person. When it came time to purchasing a new car I knew I wanted to be as efficient as possible. From the minute I arrived at the dealership I was assisted quickly by Anthony Reyes. I knew w new car I knew I wanted to be as efficient as possible. From the minute I arrived at the dealership I was assisted quickly by Anthony Reyes. I knew what I wanted and the price range I wanted to be at. The staff at Casa Ford really went out of their way to make that happen. Not only did I walk away satisfied with my deal, they continued to go above and beyond to ensure great customer satisfaction. From myself & my kids Thanks Casa Ford! Thanks Anthony, you did a great job.....Love my F150 More

i have purchased 3 vehicles from Casa Ford within the last 6 months. I have refered family to Casa ford, and they also have purchased vehicles. Everyone is really cool there. No pressure like the other p last 6 months. I have refered family to Casa ford, and they also have purchased vehicles. Everyone is really cool there. No pressure like the other places. But,there is a down side on recent experience. i purchased a new truck, and a week later realized it was missing a piece of lighting. Went it to service, and waited two hours, just so they could tell me they had to order the part, to return back a week later. my frustration went through the roof. I shouldnt have had to deal with missing parts on a NEW TRUCK, let alone wait two hours, just to be advised that they don't have the part in stock. I work graveyards so sleep is a priveledge i cant pass up. Also on the same deal with the truck, finance and I discussed holding the downpayment on a post dated check, to be held 30 days. giving me the time, to come up with cash. Well, over the weekend i recieved a NSF notice from my bank, notifying me of a deposited check from Casa ford, and now have incurred the penalty fees. Real inconvenience!At time of posting this, discussion is still pending to see what happened with the check and the early deposit. Overall, i have been pleased with Casa ford. They work really hard to help out their customer. My salesman is highly enthusiastic of helping out his customers. on all of my purchases and my families, he has come through. There to answer any questions, even on his days off. Just these two recent clouds, have not allowed me to give them a full 5 star rating. More

Im a very busy person. When it came time to purchasing a new car I knew I wanted to be as efficient as possible. From the minute I arrived at the dealership I was assisted quickly. I knew what I wanted and new car I knew I wanted to be as efficient as possible. From the minute I arrived at the dealership I was assisted quickly. I knew what I wanted and the price range I wanted to be at. The staff at Casa Ford really went out of their way to make that happen. Not only did I walk away satisfied with my deal, they continued to go above and beyond to ensure great customer satisfaction. From myself & my kids Thanks Casa Ford! More

Anthony Reyes was extremely patient and professional with me. I admit that I am very indecisive and was going back and forth for hours as to which vehicle I wanted to drive away with. If Mr. Reyes got impati me. I admit that I am very indecisive and was going back and forth for hours as to which vehicle I wanted to drive away with. If Mr. Reyes got impatient or irritated, (which would have been understandable) it never showed. Casa Ford has a great reputation for its service, employees such as Anthony is the reason why. Thank you Casa Ford. I will be recommending your business to all and when the time comes, my next vehicle will be purchased from you as well. Also, thank you for all you do to support Fort Bliss!!!!! More

I bought my Ford Fiesta from Casa and have been very pleased with my decision. Anthony Reyes, my Sales Rep, was terrific. Patsy Soto in Finance was helpful and detail oriented making sure I understood pleased with my decision. Anthony Reyes, my Sales Rep, was terrific. Patsy Soto in Finance was helpful and detail oriented making sure I understood all my options. My Service Adviser Carlos Solis was genuinely concerned about my experience after my first oil change. Casa's whole corporate culture is oriented to customer satisfaction. I won't be going anywhere else any time soon. More

I'm not one for writing reviews, but my car buying experience with Casa Ford Lincoln was so incredible that I must give credit where credit is due. Initially I contacted the dealership regarding a 200 experience with Casa Ford Lincoln was so incredible that I must give credit where credit is due. Initially I contacted the dealership regarding a 2008 Ford Explorer (Eddie Bauer Limited Edition)I had seen on their website. I was in need of a well priced, reliable SUV that can transport my son's wheelchair. Well, not only did the SUV fit ALL of my needs, but my husband also ended up buying a new 2012 Ford Focus for work. Our salesman, Anthony Reyes, went above and beyond the call of duty. All of our questions were answered, we were able to test drive both vehicles at our leisure, features were explained to us in detail and when all was said and done we came in EXACTLY at our budget point. Mr. Reyes even ordered a pizza for us to enjoy while we sat and waited for finance and paperwork...now that's service!!! Within a day both vehicles were detailed, gassed up and delivered straight to our front door. My husband did realize (after the fact) that he had picked a car with no cruise control...how was this handled you ask? Well the dealership true to their motto 'The Nice Guys at Casa Ford' allowed him to pick another car of the lot---no penalty--no hassle...just a bit of additional paperwork and the difference in price. Thank you soooooo much Mr. Roth!!! Really, I can't say enough great things about Casa, Mr. Reyes and Mr. Roth. In my opinion there is no better place to buy!!! More

I went to Casa Ford with the hopes of getting a brand new F-150 because I heard about all the incentives and discounts they give, plus the customer service is outstanding. I've been to other dealerships whe F-150 because I heard about all the incentives and discounts they give, plus the customer service is outstanding. I've been to other dealerships where the sales reps just follow you and try to get you into anything they possibly can just so they can make a sale. Casa Ford reps are very friendly and listen to what the customer wants. Anthony Reyes and his finance manager were able to get me into the truck I wanted at a price I was comfortable with, I ended up driving home in my brand new 2011 F-150 all thanks to the friendly people at Casa Ford. More

Exceptional dealership. From discussion of models, styles and features and price, this group, and particularly the three mentioned, is outstanding in knowledge and performance. Customer service is ex styles and features and price, this group, and particularly the three mentioned, is outstanding in knowledge and performance. Customer service is extrodinary insuring that all areas are explained and covered. Once vehicle is ordered to finalization of transaction is easy and friendly. Highly recommend to anyone looking to buy. More

Anthony helped me out a lot in purchasing my new truck. I'd recommend him to assists any customer because he will exceed any expectations. I'd recommend him to assists any customer because he will exceed any expectations. More