
Casa Ford Lincoln
El Paso, TX
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I contacted Casa Ford one night over the Internet with my preferences for a white Ford 150 XLT super crew truck. The following morning, Josh Sizemore called to verify my options. Within 15 minutes, he sent a preferences for a white Ford 150 XLT super crew truck. The following morning, Josh Sizemore called to verify my options. Within 15 minutes, he sent a photo of a white Ford 150 XLT super crew truck, a photo of the truck interior, a photo of the MSRP sticker listing all the options I requested, and a photo of the price quote. I drove to the dealership that afternoon to meet Josh and the truck in person. I asked Josh to drive the truck while I listened to him explain its features (truck will be used for business). Back at the dealership, Josh enumerated the discounts/incentives/rebates. I returned to the dealership the next day and bought my first Ford. The Ford 150 is a great truck--it can practically sell itself. But not all dealers could sell it to me--5 others tried before I found Josh at Casa Ford and completed the purchase 36 hours after my first contact with him. Josh is pleasant and knowledgeable. He understood the truck I wanted and he understood that I was firm about the truck I wanted (think -- those other 5 dealers). I may have done all the research on the options, but Josh did all the ground work to locate the specific truck down to the very last option. In addition to the discounts/incentives/rebates that applied to my purchase, he qualified me for a military discount (my husband, the dealership honored all military for Memorial Day.) Then Josh delivered my new truck to my driveway. Casa Ford is immaculate and the sales staff is friendly and professional. From the moment I was welcomed by the greeter, met with Josh, and finalized the purchase with the finance manager, I was treated as a knowledgeable and serious buyer. The next truck I buy -- business or otherwise -- will be from Josh Sizemore at Casa Ford. More
Casa Ford has served my family since 1992, always with professional courtesy and willingness to make a deal I feel good about. Complements to the sales staff and service personnell. professional courtesy and willingness to make a deal I feel good about. Complements to the sales staff and service personnell. More
I had a great experience over all.. Caesar stayed after his working hours to make sure all of paper work was set and by the next day everything was good to go and took our new car home. Very pleased with t his working hours to make sure all of paper work was set and by the next day everything was good to go and took our new car home. Very pleased with the service. Sincerely, Hector Garza Sr. More
I enjoyed doing business at Casa. It was nice to work with Angel. He is fairly new to the dealership but he was very friendly and asked questions to his colleagues when he was not sure. If he continues with Angel. He is fairly new to the dealership but he was very friendly and asked questions to his colleagues when he was not sure. If he continues to Learn and focus on the customer he will do great. More
I wasnt sure about going since my credit isnt that good but i finally decided to go n was i surprised. The friendlyness of the employees was great. I was welcomed by Luis Caraveo wich was very friendly,tr but i finally decided to go n was i surprised. The friendlyness of the employees was great. I was welcomed by Luis Caraveo wich was very friendly,treated me with respect n made me feel confiident about gettng what i was lookng for wich was a van. He was with me all the way until i finally got my van lol. Cant beleve i left casa ford with d keys to my van in my hands. Thank you for your great service n for helping me with what i was lookng for n thank you again Luis Caraveo More
i gave luis the best rating available because simple he deserves it he was very help ful trough out the whole process of buying my new car. deserves it he was very help ful trough out the whole process of buying my new car. More
Luis Carlos is the best consultant at Casa Ford. He is always there to answer any questions I have about my purchase. If I need anything done to my car he takes the time to help in anything that I need. always there to answer any questions I have about my purchase. If I need anything done to my car he takes the time to help in anything that I need. More
Johnny got right in there and ask what we wanted and heard what we said!! He really went above and beyond to get us the best deal!! He even brought me a rental to get my new car detailed. Thank You So M heard what we said!! He really went above and beyond to get us the best deal!! He even brought me a rental to get my new car detailed. Thank You So Much, Johnny, and Casa Ford!!!! More
Luis acero has great people skills and shows great interest and concern about his customers that's why after buying there once 8months ago I went back for a second time. Luis acero makes you feel welc interest and concern about his customers that's why after buying there once 8months ago I went back for a second time. Luis acero makes you feel welcome and at home the whole time when he delt with me and my family..Because of his kindness and care and interest I WILL return for a 3rd time in the future.. I also noticed the whole staff would greet every customer that was sitting in the showeroom even if they weren't their customers offered them drinks or popcorn if they didn't already have one. I thought that was great! I will definatley return to casa ford in the future.. Thanks Luis for everything you have done for myself and my family..I will be waiting for that cobra!!! Lol More