Casa Ford Lincoln
El Paso, TX
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I want to thank Alan Esparza for being a good salesperson. He really helped us in getting our Ford Explorer, our kids are really enjoying it. I really would recommend Alan to my family and frie salesperson. He really helped us in getting our Ford Explorer, our kids are really enjoying it. I really would recommend Alan to my family and friends for the good experience he has. Thanks again More
Alan was very professional and helpful with the issues that I had as a new owner at the dealership. He did not hestitate to take care of my issues even when he was not scheduled to work. Keep up the good that I had as a new owner at the dealership. He did not hestitate to take care of my issues even when he was not scheduled to work. Keep up the good work. More
We would definitely recommend Casa Ford, Alan Esparza was a pleasure to work with, we went to see the same Ford-150 3 times and Each time Alan was glad to help us out and answer any questions we had. We love a pleasure to work with, we went to see the same Ford-150 3 times and Each time Alan was glad to help us out and answer any questions we had. We love our new truck! Thanks Alan for making our experience a good one! More
I would like to thank Cesar Macias for all the help in making the buying of my F-150 as smooth as possible. I loved the great customer service and attention to detail in helping me find the perfect truck! making the buying of my F-150 as smooth as possible. I loved the great customer service and attention to detail in helping me find the perfect truck! Thanks Cesar Macias and the entire Casa Ford crew! More
I am so thankful to Casa Ford and especially Ben Pena for helping me with my purchase of my beautiful 2012 Ford Focus. The sales experience I had was truly special. Although I am an El Paso native, I call helping me with my purchase of my beautiful 2012 Ford Focus. The sales experience I had was truly special. Although I am an El Paso native, I call Manhattan, Kansas home now. In 2002, I purchased my first Focus from Casa Ford and worked with Mr. Pena then as well. Even though I live in Kansas now and have Ford dealerships near where I live, I could not have imagined doing business with anyone but Ben Pena. Coordinating a car sale from almost 900 miles away is no easy feat. Ben patiently worked with me every single step of the way to make my dream of getting my new car a reality. I did not want to work with any other dealership or salesperson. Ben Pena is one of a kind! He cares and puts his customers first. As a customer, you want to feel that you can whole-heartedly trust the dealership and the salesperson you are working with on a car purchase. That is the reason why I wanted to work with Ben Pena again. I never forgot the wonderful experience I had working with him ten years ago. He is not only trustworthy, but reliable and so incredibly personable. He is always available to answer any questions or concerns and always follows up with you. That is a true salesperson! I truly felt like I had the red carpet laid out for me because Ben Pena did everything he could to get me the best deal and make the process go as smoothly as possible. I will be forever grateful to Ben Pena and Casa Ford for their incredible patience and willingness to work with this former El Pasoan, now Kansas girl. I will always work with Ben and Casa Ford on any future purchases. My experience was nothing short of phenomenal and every single morning when I hop into my gorgeous Candy Blue Focus, I smile because Ben Pena and Casa Ford made this possible for me. Thank you! More
I would like to give Luis Acero a big thank you for all the help he gave when my family and I went to Casa Ford looking for a car. He did everything to get us into a car we wanted. Will be back for sure. the help he gave when my family and I went to Casa Ford looking for a car. He did everything to get us into a car we wanted. Will be back for sure. More
Thank you lots to Luis Acero for helping me purchase my truck, this is the third car i buy from him and will continue to purchase my vehicles with him and Casa Ford truck, this is the third car i buy from him and will continue to purchase my vehicles with him and Casa Ford More
Alan Esparza made my buying experience very pleasant! Easy to deal with, NO surprises, did everything they said they would do. I will be going back to Casa for my next vehicle. Easy to deal with, NO surprises, did everything they said they would do. I will be going back to Casa for my next vehicle. More
I contacted Casa Ford one night over the Internet with my preferences for a white Ford 150 XLT super crew truck. The following morning, Josh Sizemore called to verify my options. Within 15 minutes, he sent a preferences for a white Ford 150 XLT super crew truck. The following morning, Josh Sizemore called to verify my options. Within 15 minutes, he sent a photo of a white Ford 150 XLT super crew truck, a photo of the truck interior, a photo of the MSRP sticker listing all the options I requested, and a photo of the price quote. I drove to the dealership that afternoon to meet Josh and the truck in person. I asked Josh to drive the truck while I listened to him explain its features (truck will be used for business). Back at the dealership, Josh enumerated the discounts/incentives/rebates. I returned to the dealership the next day and bought my first Ford. The Ford 150 is a great truck--it can practically sell itself. But not all dealers could sell it to me--5 others tried before I found Josh at Casa Ford and completed the purchase 36 hours after my first contact with him. Josh is pleasant and knowledgeable. He understood the truck I wanted and he understood that I was firm about the truck I wanted (think -- those other 5 dealers). I may have done all the research on the options, but Josh did all the ground work to locate the specific truck down to the very last option. In addition to the discounts/incentives/rebates that applied to my purchase, he qualified me for a military discount (my husband, the dealership honored all military for Memorial Day.) Then Josh delivered my new truck to my driveway. Casa Ford is immaculate and the sales staff is friendly and professional. From the moment I was welcomed by the greeter, met with Josh, and finalized the purchase with the finance manager, I was treated as a knowledgeable and serious buyer. The next truck I buy -- business or otherwise -- will be from Josh Sizemore at Casa Ford. More