Casa Ford Lincoln

Octavio sold me a 2013 Ford F-350 at the beginning of the year. Excellent truck and excellent salesman. Craig in service is also the best serviceman I have ever dealt with. Super good guys year. Excellent truck and excellent salesman. Craig in service is also the best serviceman I have ever dealt with. Super good guys More

Ben was very knowledgeable and friendly. He kept me updated on the process of purchase and service. He also kept his promise on completion date. updated on the process of purchase and service. He also kept his promise on completion date. More

Luis Acero has excellent people skills and lots of patience. We purchased 3 vehicles in 1 week and every single time he took the time to treats us with quality. He is a knowledgeable and effective patience. We purchased 3 vehicles in 1 week and every single time he took the time to treats us with quality. He is a knowledgeable and effective sales consultant. We will definitely be back. More

My experience at Casa Ford is always a great one. Myself and my fiance had the pleasure of having Ventura (Ben) Pena as our sales consultant. We were in need of a family vehicle and were on a budget. Ben ha and my fiance had the pleasure of having Ventura (Ben) Pena as our sales consultant. We were in need of a family vehicle and were on a budget. Ben had us taken care of the entire process. From securing financing first to fit our budget, to picking out a vehicle that fit our needs. There was never a time that we didn't feel like we were taken care of. I can't say enough how professional and friendly the staff is at Casa Ford. Even our finance manager, Alex Aguirre was great with us! We had some things that needed to be taken care of with our vehicle before we could pick it up and Ben made sure that our Explorer was in the best condition and confident that we would have no problems with it. I would like to give my sincerest thanks to Ben Ventura for not just being professional and honest, but truly caring about his customers. If there was more that we could do to recognize him I would be glad to do so. With that said, I Casa Ford has our highest recommendation. Ask for Ventura (Ben) Pena. He not just went above and beyond a sales consultant is expected of, but he is considered a friend in my book. More

As with others with negative comments about Casa...Everything was going great. The car was picked out, price agreed on, cleaned and ready for delivery...UNTIL...the Finance manager stepped in. Casa...Everything was going great. The car was picked out, price agreed on, cleaned and ready for delivery...UNTIL...the Finance manager stepped in. My daughter and Johnny had agreed on a price for the car and everything was set. She had her own loan but the finance guy wanted to try and run it through Ford and then added more money to the deal. An agreed upon price Out The Door means just that. When the finance guy started running more numbers at her, she asked for me to step in and help. The agreed upon sales price was to include tax, title, and transfer fees but the finance guy was trying to add it onto the price at the end. This may work for the young and naive person but not for those with the car buying experience. Johnny was great at setting everything up and standing by his word until it came time to complete the deal. After we disagreed on the numbers, he proceeded to tell us we got the wrong car that we agreed on. We only looked at one car, ran our numbers on one car, and was trying to purchase that same car. Where it came from was way out in left field and needless to say, we walked out very unsatisfied with his actions as a sales person and the finance guys. Do yourself a favor and take the short drive up highway 10 to the next Ford dealership. Military should be warned of the back door work they are trying to do to you by making everything sound perfect and slip in the extra fees at the end. More

Brought 2002 explorer for a radiator fix. $1,600 and a new radiator later...on my way driving to work..1.6 miles my car overheated. They put in the wrong radiator. This year like an idiot I brought my new radiator later...on my way driving to work..1.6 miles my car overheated. They put in the wrong radiator. This year like an idiot I brought my car back...$2,500 later all seals in engine replaced. Driving a day later, stopped off a store. All of sudden theirs smoke coming from under my engine. All the seals they "fixed" now leak like they never did before. Undercarriage is now wet. Before it was not. You are better to hire monkeys to work on your car. More

Just purchased a 2013 Mustang for my wife as a Christmas gift with Rod Owens as my salesman. Casa Ford you have a great guy to deal with working for you. He even offered to take it to my house on Christmes gift with Rod Owens as my salesman. Casa Ford you have a great guy to deal with working for you. He even offered to take it to my house on Christmes day to help me suprise her. Even Jeffery Curtis offered too. These guys went above and beyond so much I forgot to try and deal them out of a car cover for her car. Maybe next time. Thanks guys for everything. George Martin More

Went in looking to purchase new truck. Everything was going great (so we thought) up until the sales rep went to get his sales manager to see if we could come to an agreement. The sales manager very rude going great (so we thought) up until the sales rep went to get his sales manager to see if we could come to an agreement. The sales manager very rudely, without warning & without any explanations, shook our hands, said no & just like that walked away. No introduction, no explanation, no nothing. We still thanked our sales rep & walked out. We decided to call Casa Ford to find out why we were treated the way we were. We were told by "GM of sales" that according to the sales rep my husband was abusive & using bad language. Something that is not true at all! We were both taken by surprise! We are so disappointed with the way we were treated & the lies. I guess all those signs in your showroom obviously mean nothing to these two individuals. More

Went in looking for more pulling power and was helped by Nasario Meraz. He was very knowledgeable and sold me on an F150 with the ecoboost engine. Trade in went smooth, service was great and the overall exp Nasario Meraz. He was very knowledgeable and sold me on an F150 with the ecoboost engine. Trade in went smooth, service was great and the overall experience was top notch. Would definitely recommend to anyone and will buy all my vehicles from Casa. More

I want to thank Johnny Miramontes and Casa Ford for my 2012 Fusion. I love it, thank you so so much! A great buying experiance and costomer service. 2012 Fusion. I love it, thank you so so much! A great buying experiance and costomer service. More