Casa Buick GMC
El Paso, TX
Filter Reviews by Keyword
By Type
Showing 32 reviews
No stars This company is not a dealership but a stealership! They promised to make a deal right and went back on their word. They kept our money and won’t retu This company is not a dealership but a stealership! They promised to make a deal right and went back on their word. They kept our money and won’t return it!! Stay away!!! Dishonest company and employees!!!! More
Amazing Eddie Cepeda and his staff are absolutely amazing! Definitely recommend. Professional, amazing attention to detail and by far the best price. Keep up Eddie Cepeda and his staff are absolutely amazing! Definitely recommend. Professional, amazing attention to detail and by far the best price. Keep up the great work More
Worst Experience Ever My wife visited Crawford GMC to look at their stock of SUV's. My wife filled out an application for herself. Salesman asked her to provide my social a My wife visited Crawford GMC to look at their stock of SUV's. My wife filled out an application for herself. Salesman asked her to provide my social as well, agreement was reached that specified that my credit would not be ran until I arrived. GMC Crawford ran my wife's credit and falsified her applications. The first credit inquiry indicated that my wife was a business owner which was false. The second credit inquiry indicated that my wife was a retiree which was also false. GMC Crawford also ran my credit without my consent, signature, or presence. GMC Crawford did not inform my wife that they ran my credit. GMC Crawford ran both of our credit with falsified information and without my consent. They ran our credit with multiple banks and/or credit unions. My wife called all of the banks and/or credit unions but they told her to call GMC Crawford. My wife called GMC Crawford management to complain but they did nothing to help. My wife called GMC Crawford HR department but they did nothing as well. My wife also spoke to GMC Crawford CFO but again, they did not help. Please beware of Crawford GMC. Under FCRA, no one can pull your credit without your autorization. Your situation could be an impremmissible credit pull under federal law-reg 1681-negligence. There are penalties associated with this-cash for you. May want to speak with an attorney who specializes in this law. If you have real damages associated with this, the better the case. Check myfaircredit.com More
Great service and job was done promptly. Thank you!! I always have my truck serviced by Crawford at Montana location and am very pleased w/ service. Manager was courteous and had the job done that aftern I always have my truck serviced by Crawford at Montana location and am very pleased w/ service. Manager was courteous and had the job done that afternoon which was impressive . Thanks again! More
Service I have been using Travis Crawford since January 2011. Purchased a 2011 Sierra Crewcab there. Service has always been great. Wade always helpful. Melis I have been using Travis Crawford since January 2011. Purchased a 2011 Sierra Crewcab there. Service has always been great. Wade always helpful. Melissa assisted this time on my Chevy Cruze. Very helpful and courteous. I drive from Van Horn to get my vehicles serviced. It is worth the time to come to Travis Crawford. More
Outstanding service department ! Wade is outstanding and one of the reasons we keep coming back!!!! Service is always outstanding and has been for over 12 years! Thank you Wade is outstanding and one of the reasons we keep coming back!!!! Service is always outstanding and has been for over 12 years! Thank you More
Service Manager / Wade service writer I have been using this dealership for almost 20 years and they have always helped me with all my little and big problems. the Service Manager has gone I have been using this dealership for almost 20 years and they have always helped me with all my little and big problems. the Service Manager has gone out of his way to help me when I needed most. The service Writer Wade has always tried to do his best when ever I had an issue with my Car or Truck. I will always come back to have my vehicles serviced here cause they always do a very good job. More
Great Dealership! I've been coming to this location since 2010 - they are always professional and courteous. Their prices are very reasonable and guarantee is much bett I've been coming to this location since 2010 - they are always professional and courteous. Their prices are very reasonable and guarantee is much better than going elsewhere. HIGHLY RECOMMENDED!!! More
oil change tire rotation Always treated with courtesy and very helpful and friendly. Work completed on time as promised. Waiting area very clean and enjoyable and comfortable Always treated with courtesy and very helpful and friendly. Work completed on time as promised. Waiting area very clean and enjoyable and comfortable. Keep up the goof work More
Five Star Service I am very pleased with the service provided by Crawford Buick on my GMC Sierra. Continue the Excellent service. Merry Christmas and a Happy New Year I am very pleased with the service provided by Crawford Buick on my GMC Sierra. Continue the Excellent service. Merry Christmas and a Happy New Year. More