Casa Autoplex

Dishonest We are considering a few suvs, so went to Borman to try a few. At second blush the salesman seemed ok (after being too talkative at the outset). But We are considering a few suvs, so went to Borman to try a few. At second blush the salesman seemed ok (after being too talkative at the outset). But then after we established which vehicle we liked the best, we began talking about trade-in value. He brought out NADA information, noting that Kelly blue book was not reliable, and noted all the minuses for our vehicle. He went to the sales manager a few times for instruction? Then he kept pushing and pushing. We said we had to leave, as being pushed is not a good sales technique for us and we assume others. When we got home, we looked up the NADA information on our own and saw that the Borman sales team had neglected all the positives for our vehicle (low mileage, some major trim upgrades, etc.) which would have resulted in a significantly higher trade-in value. So they purposely misrepresented the trade in value. In retrospect it was a negative experience with dishonest car salesmen, typical car salesman behavior? More

They take care of you and are very honest Salesman Chris Wood provided excellent service and was very professional and up front during our car buying process. Go see him whenever you’re ready Salesman Chris Wood provided excellent service and was very professional and up front during our car buying process. Go see him whenever you’re ready to buy a new Honda. More

Awesome Experience Mr. Valencia is an excellent person and Borman Represenrative. When I need another vehicle, I will go to BORMAN and ask for Jeffrey Valencia. Got t Mr. Valencia is an excellent person and Borman Represenrative. When I need another vehicle, I will go to BORMAN and ask for Jeffrey Valencia. Got the vehicle I wanted and am happy. . More

Great sales experience! I typically despise purchasing a new car, but this dealership has really changed that perspective. I liked that our sales consultant really listened I typically despise purchasing a new car, but this dealership has really changed that perspective. I liked that our sales consultant really listened to our needs and wants and did not push us in any way. I am very pleased with the sales service we received. They also took time and care in helping to explain features of the car! I would highly recommend this dealership to friends and family. More

Tomas Carrillo Excellent sales person. Tomas Carrillo walk the line showing different type of vehicles and explaining different features Test drive 2019 Honda Acco Excellent sales person. Tomas Carrillo walk the line showing different type of vehicles and explaining different features Test drive 2019 Honda Accord 2T, car performed excellent. Tomas and Mr. Martin in finance got the best rate for me and get it done. More

Excellent Service I recently purchased my third car with Borman Autoplex in Lss Cruces. By far this time was the best experience I have had, and the best deal! David Ba I recently purchased my third car with Borman Autoplex in Lss Cruces. By far this time was the best experience I have had, and the best deal! David Barela and Pat Sullivan took care of me, and ensured I got into a brand new Honda Civic, that had all the bells and whistles that I wanted in my next car. David went the extra mile in making sure that I was happy with the deal. If you are interested in a new car, I seriously recommend at least going in and talking to David. More

Amazing car experience! They took the time to hear my needs and what my situation was. Then they showed me the vehicle that best fit my necessity. I felt appreciated overall. They took the time to hear my needs and what my situation was. Then they showed me the vehicle that best fit my necessity. I felt appreciated overall. More

Ford f150 stx 4x4 Truck We have our purchased over 10 vehicles in the past 20 plus years from Borman Autoplex. Our sales person was Tony Garcia He was Awesome. He made my hus We have our purchased over 10 vehicles in the past 20 plus years from Borman Autoplex. Our sales person was Tony Garcia He was Awesome. He made my husband enjoy buying his new 2019 Ford F150 STX 4x4 Truck Magma Red . Tony pointed out wonderful safety features to my Husband and all the Cool New gadgets. I am not an easy person ( female) to make happy, Seeing my husband's smile is all I want. Tony if you read this my Husband loves this truck. He took a couple days off just to wash it, investigate all the features and drive around. Thank you for your Patience, kindness and understanding. More

Overall good auto buying experience Joe Hoegaman worked diligently to help me identify which car was best for me. We tried out several makes and models and I ultimately chose a Honda CR Joe Hoegaman worked diligently to help me identify which car was best for me. We tried out several makes and models and I ultimately chose a Honda CRV. There was no pressure to upgrade models for equipment I didn’t need or want. Joe was very patient with me and walked me through the choices available within my financial comfort zone. Financing my purchase was made easy as well. I can easily recommend Borman Autoplex. More

Will Not Work With Customer This dealership frowns on the customer wanting to pay the the car outright (no payments). Why? Is it because that form of payment leaves little room f This dealership frowns on the customer wanting to pay the the car outright (no payments). Why? Is it because that form of payment leaves little room for gouging? I was willing to take a two thousand dollar cut on my trade in, so they could make an extra profit - but that wasn't good enough - they wanted a 6 thousand dollar cut! I am totally disappointed at the attitude of new car dealerships nowadays. If they can't gouge the customer good enough, they don't want to sell! More