Casa Autoplex

We had the best experience in buying our new vehicle and the best customer service we are very happy and please with all the employees there thank you very much. the best customer service we are very happy and please with all the employees there thank you very much. More

We went into Borman Autoplex to look at the Hyundai Sonata. Braden Tidwell is the one that assisted us. He was very helpful explaining all the features of the car. When we decided we did want the Sona Sonata. Braden Tidwell is the one that assisted us. He was very helpful explaining all the features of the car. When we decided we did want the Sonata Braden and the Sales Manager Pat Sullivan worked to get us a good price on the car and also a good price on our trade-in. Their Finance Manager Martin Espinoza made that end of it go very smoothly. We would highly recommend Borman Autoplex. More

Excellent experience, so very glad I went in. Mike Washman Frank Marquez and Steven did an excellent job. I am very satisfied with my buying experience, Thanks Washman Frank Marquez and Steven did an excellent job. I am very satisfied with my buying experience, Thanks More

Poor Customer Service I called Borman Auto Plex on 05/05/2020 asking about pricing on a 4x4 Ford 150 Crew Cab. After being connected to the finance dept I was assured they I called Borman Auto Plex on 05/05/2020 asking about pricing on a 4x4 Ford 150 Crew Cab. After being connected to the finance dept I was assured they would call me back within the hour on some prices. Needless to say they never bothered to call me back but that's ok. I ended up buying a better truck at Bravo Chevrolet on that same day. Bravo Chevrolet knows how to treat their customers. More

My salesman was Chris Wood. Chris was courteous to my wife and I without pressure as he presented the vehicle options available to us. He physically showed us three vehicles and their options before we t wife and I without pressure as he presented the vehicle options available to us. He physically showed us three vehicles and their options before we test drove each vehicle. Subsequently, he reviewed pricing and financing information. After the sale I had about half a dozen questions and calls to Chris which he handed in a timely fashion. I am confident he will be there if I have additional questions. He is a credit to the Borman Dealership. Larry and Rita Rohner More

We have been looking at the Hyundai Palisade, but could not find what we wanted in El Paso, Texas. We called Borman Autoplex, in Las Cruces, NM, and spoke with Nathan Miller, Sales Professional to see if not find what we wanted in El Paso, Texas. We called Borman Autoplex, in Las Cruces, NM, and spoke with Nathan Miller, Sales Professional to see if they had any Palisades in stock. Ten minutes later he sent us pictures of what they had along with specs. Nathan was extremely responsive via phone and text that we headed to the dealership. Nathan was ready with the vehicle of our choice, took the time to show us the features, answered any questions we had with no pressure. We bought the vehicle within 4 hours of making our first contact with Nathan! Thank you Nathan and Borman Autoplex for being so attentive and responsive to our needs! Will definitely go back when we get ready to buy a second car! More

We bought a brand new vehicle here. Unfortunately, our experience was not pleasant. When trying to sell an extended warranty, the finance manager lied and said no company will pay for the computer system experience was not pleasant. When trying to sell an extended warranty, the finance manager lied and said no company will pay for the computer system on an extended warranty. We said Geico does and he said, "No they don't. I have Geico too and their extended warranty doesn't cover it. You'll never have another chance to buy this coverage if you don't accept it now." Well, I called Geico and they DO cover the computer system on the extended warranty. We cancelled this coverage with the dealership within 12 hours. That was 4 months ago and they still have our $2200. A finance manager who lies and then keeps the money even though we canceled within 12 hours on a Saturday morning. I recommend you save yourself the drama of this dealership and find a reputable dealership in El Paso or even Tucson Arizona. This mistake of buying from this dealership cost me $2200 and lots of frustration. I hope we can save someone else this trouble. More

We got a really nice car, and a great deal all around so that we could have the car at a price we can afford. I really liked how it was important for them that they we were completely happy with the purcha that we could have the car at a price we can afford. I really liked how it was important for them that they we were completely happy with the purchase. More

Lied to I would give a 0 if possible. I had been talking to the internet manager for a long time looking for s specific car and deal. At Christmas, he conta I would give a 0 if possible. I had been talking to the internet manager for a long time looking for s specific car and deal. At Christmas, he contacted me saying it was there and that I should come in. I did and he spent a lot of time trying to up sell me. I wasted over 3.5 hours there. Then, without speaking of price, (partly my fault), he directed me to "the" car for a test drive and when all was said and done, I wanted it until he came in with a price from the sales manger that was over 4 thousand dollars more that the deal I was looking for. He lied just to get me in there as they did not have "that"car. They were willing to make a deal on the one he wanted me to buy, about $3300 dollars more than what I had told him I wanted to spend. They were amazed when I got up and walked out. i will never go back and I will tell anyone who will listen what crocks they are. It is too bad as the previous time I had shopped there, I liked the salesman and bought the car. He took care of me. There was a little problem then but nothing I could not overlook. This time, however, it was a blatant switch and bate. Liars, cheats, and thieves! More

Alberta I recently purchased a new Honda Civic from Borman Honda; the experience was fast, efficient and most importantly "no-pressure" from the Sales team. I recently purchased a new Honda Civic from Borman Honda; the experience was fast, efficient and most importantly "no-pressure" from the Sales team. Nathan Miller and Pat Sullivan listened to what I wanted and needed in a vehicle and found the perfect one for me. I truly appreciate their expertise and making the entire experience a pleasant one. I would highly recommend this dealership! Thank you Nathan!! More