Casa Autoplex
Las Cruces, NM
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Good Experience My parents were looking for a good replacement car for their 2003 full size car. Duane was the salesman that had been recommended to us from some rec My parents were looking for a good replacement car for their 2003 full size car. Duane was the salesman that had been recommended to us from some recent customers that he had sold a Hyundai Sonata to. The recommendation for him was spot on. And my parents bought a new Hyundai Sonata. He was very helpful and the whole experience was very good. No hassles no delays. More
Easiest and most pleasant buying experience I'm only 24, and this is only the second car I've bought on my own, and I went in simply looking for a used Hyundai similar to the 2011 Elantra that w I'm only 24, and this is only the second car I've bought on my own, and I went in simply looking for a used Hyundai similar to the 2011 Elantra that was recently totaled. Duane approached me and looking back, I hit the jackpot. He was extremely helpful, mindful of what I was looking for and what I was willing to spend but most importantly, he treated me like a friend first and potential customer second. Next time I need a car, Duane will the first and last person I go to. More
Great customer service with no Pressure! Would like to applaud David from internet sales located at the Hyundai center. Exceptional, friendly service, open and fair. felt no pressure to buy. Would like to applaud David from internet sales located at the Hyundai center. Exceptional, friendly service, open and fair. felt no pressure to buy. I have been buying vehicles from many other dealership and this seems to be the NO PRESSURE experience i have had. Even my wife who is very critical of salesmen applauded David for his exceptional customer service. this is my first vehicle purchase in New Mexico State and have lived in NM for a good number of years. My family's experience with Borman has changed my mind of doing business in the State. Good job David and his cohorts!! Will definitely recommend this dealership to my friends. More
New Ford Escape Sale This is the second car we've bought from this dealership since moving to Las Cruces. It helped that we did our home work and searched the web for the This is the second car we've bought from this dealership since moving to Las Cruces. It helped that we did our home work and searched the web for the vehicles that we wanted to look at so walking intro the dealership was not a trip into the unknown. Dealing with Duane Perrault our salesman only made the experience more pleasant. He knows the vehicles, the inventory of the dealership, and shepherded us through the myriad of details that accompany these transactions. He and the support staff made the entire process as trouble free and effortless as I ever experienced in 50+ years of buying cars. Our experience with the service department over ten years has been characterized by friendly competence. In sum, their prices are fair and the staff is supportive so there precious little need to run all over the region searching for a better deal. More
Good experience Friendly service. Easy to talk to and clear on points. Willing to answer all questions. Willing to work with budgets and preferences. Not pushy or dem Friendly service. Easy to talk to and clear on points. Willing to answer all questions. Willing to work with budgets and preferences. Not pushy or demanding. More
Amazing customer service and Beyond!!! Kudos my peeps at the Autoplex. Sales-Raul Gutierrez, Pat Sullivan and Freddie the Finance Guy. Not only did they make me happy with a great deal Kudos my peeps at the Autoplex. Sales-Raul Gutierrez, Pat Sullivan and Freddie the Finance Guy. Not only did they make me happy with a great deal on a new 2015 Honda Civic, they went above and beyond taking into consideration every financial aspect that I needed help with.... Along with my team, a big thank you to Dwayne, you know why. More
A pleasant experience Having driven a Honda Accord for nine years and liking it and putting 211,000 plus miles on it, I really wanted a mid-size car that would get even bet Having driven a Honda Accord for nine years and liking it and putting 211,000 plus miles on it, I really wanted a mid-size car that would get even better gas mileage. After doing research on line, a Honda Accord Hybrid seemed like the one. Borman Autoplex was the only dealer that had a Honda Accord Hybrid within a 100 miles of my home. And it was in a color--champagne-- and interior--cloth seats--that I liked, and the price was reasonable. I met and worked with Duane Perrault. He was polite, soft-speaking, not pushy, knew all about the car. He made you feel like he was a good friend helping you buy the car you want. The finance manager Fred was easy to work with. He explained all the paper work and what was needed and why. The whole process was a pleasant experience; and I love my new car and the great gas mileage I am getting. More
Great way to buy a car This is the best place to buy a car. The process is very simple at being able to see several different makes and models with the actual prices on the This is the best place to buy a car. The process is very simple at being able to see several different makes and models with the actual prices on them not having to guess at what you will really pay. My saleman was Duane Perrault who was fantastic. I recommend this place to anyone without reservation. More
Best Car Buying Experience I Have Ever Had I would like to thank the Borman team we worked with on Friday and Saturday (11/28-29). Pat Sullivan worked with me over email and phone to discuss w I would like to thank the Borman team we worked with on Friday and Saturday (11/28-29). Pat Sullivan worked with me over email and phone to discuss what we wanted in a car and ultimately got me and my wife to the dealership. Caitlin Johnson handled the sales part. Wow, what a friendly and professional young lady. She showed us 4 cars that we believed might fit our family needs, the Honda Pilot, Ford Explorer, Hyundai Santa Fe, and the Mazda CX-9 . She was well educated on the vehicles and could answer all of our questions. We ultimately chose the Honda Pilot and again felt that Caitlin and Pat delivered us a great price. We then went to the finance department where we met Sarah Gallegos, another exceptional Borman employee! She went over al the financial information with us, answered all of our questions and was very professional. Sarah really made the effort to search for the best interest rate for us so we could get the lowest payment. Throughout our entire two day shopping experience, it was very obvious that the entire Borman team we worked with truly wanted to sell us the car that WE wanted and that made both my wife and I feel very comfortable. I would like to personally thank Pat, Caitlin, and Sarah for making our car buying experience a positive one and will be looking forward to doing business with Borman in the future. More
One Year Later I just had the best experience at Borman Autoplex Hyundai side. David Whitemore made my year! I am now a proud owner of my fifth Hyundai from Borman. I just had the best experience at Borman Autoplex Hyundai side. David Whitemore made my year! I am now a proud owner of my fifth Hyundai from Borman. David spent a year at my side ensuring I was ready to embark on an upgrade I so desperately needed. Finally the time came that I was able to make a purchase and he was still there to make the experience smooth and exciting! THANK YOU DAVID! More



