
Casa Autoplex
Las Cruces, NM
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AMAZING This is the second time I purchase a car at Borman. My first car was a Honda Civic, but this time I wanted more tall like an SUV and I got the Tucson This is the second time I purchase a car at Borman. My first car was a Honda Civic, but this time I wanted more tall like an SUV and I got the Tucson from Hyundai. Honestly, I went to look around see other cars but the customer service experience was terrible. I went to BRAVO dealership and they make me walk all the way to the car and it was 100 degrees outside. At Borman, as soon as we got there they put me on a nice car with cold AC to show me the cars and I DID NOT had to walk anywhere. They offered me beverages 3 minutes after we walk into the door, and of course we obtain a great deal for the car. More
Great experience Duane and Sara were great. I was bumbed that my charging g ports are not working but the service people were also great and will be checking it out fo Duane and Sara were great. I was bumbed that my charging g ports are not working but the service people were also great and will be checking it out for me More
Very helpful Very friendly and helpful overall a very good experience would recommend this dealership and staff. Has a Variety of options of cars to choose from. Very friendly and helpful overall a very good experience would recommend this dealership and staff. Has a Variety of options of cars to choose from. More
New Car Purchase the Staff was super friendly, answered all my questions and delivered my car clean and full of gas. I am very happy with my purchase and would return the Staff was super friendly, answered all my questions and delivered my car clean and full of gas. I am very happy with my purchase and would return to this dealership for future needs. More
all staff respectful, helpful, friendly. Had called sales manager before trip from Carlsbad, very straight forward, some confusion or miscommunication on price of car with or without auto tra Had called sales manager before trip from Carlsbad, very straight forward, some confusion or miscommunication on price of car with or without auto transmission. Young salesman< Marko(?) was college student working for the summer and had Andre (?) giving good training to him. It was a pleasure to talk both business and life with both of them. We needed to leave soon to take care of other needs before getting back on the road to Carlsbad. Due to long lines at the finance department, the salesmen took us to the different car manufacturer next door to use their finance dept, where Sarah helped complete all the next steps quickly. Thank you More
No idea of customer service or formality in this company. Terrible!!! Stay away... After 3 or more hours negotiating, they came up with a price for a new vehicle, and a trade-in price for my current vehicle. Terrible!!! Stay away... After 3 or more hours negotiating, they came up with a price for a new vehicle, and a trade-in price for my current vehicle. As always, they requested my signature on the offer and we were agree on the terms. When I was signing the paperwork, and the new vehicle was taken to fill up with gas and wash it over, some one said that a mistake was made, and they could not honor the offer made. I was mad, spoke with the sales manager, with no result. Two days later, I spoke with the General Manager Bruce Weinrich, who apologize, but did not change anything about respecting the deal they previously offered. He basically spitted on his company name and reputation....He did not take any responsibility for the mistake made by his team, or tried to compensate some how the situation. Please do not give any more business to this company with no idea about customer service and formality... More
Spot delivery scam artists They actual have you sign your documents electronicly so they can alter your information and change the contract after the fact. I got scammed the dea They actual have you sign your documents electronicly so they can alter your information and change the contract after the fact. I got scammed the dealer raised the price in my contract an got a loan in my name without my consent. do not buy here they will try to get you to drive off with a car on the spot. Only to disappoint you later More
Love my NEW 2015 Explorer Duane Perroult went out of his way to find exactly what we were looking for. He answered my questions and returned my calls. Found the exact one I wa Duane Perroult went out of his way to find exactly what we were looking for. He answered my questions and returned my calls. Found the exact one I was looking for and had it waiting for us when we arrived. This was one of the easiest new car purchaces we have done. The finance Manager Sarah was very nice, and the internet sales manager was very helpful. All in all a very pleasant experince. Thank you. More
A Great Way to Buy a Car Duane Perrault was the salesperson that made it a pleasant experience. He answered questions, was patient, and without pressure allowed me to make t Duane Perrault was the salesperson that made it a pleasant experience. He answered questions, was patient, and without pressure allowed me to make the decision. More
Great Customer Service I purchased a 2015 Honda and David Whitmore was my salesman. He was friendly, knowledgable, and professional. Finance department was also professio I purchased a 2015 Honda and David Whitmore was my salesman. He was friendly, knowledgable, and professional. Finance department was also professional and helpful. Thank you for great sales and finance experience. Borman has a terrific team of individuals at the Honda/Hyundai building. More