Casa Autoplex
Las Cruces, NM
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Need help I need my plates or temp plates been 2 months and still nothing. I got my car had temp plates. They were about to expire called my salesman I had them instant in my email. I need temp plates agai and still nothing. I got my car had temp plates. They were about to expire called my salesman I had them instant in my email. I need temp plates again. Can’t track a soul down. Been talking with Jovanni. Took a long time to get a response. Was supposed to get back to me of course has not. My temp plate expired the 17th. Today is the 22nd and still nothing. So I can drive my car. I call not even the front desk picks up and this is during office hours. Amazing. All I want is my plates. I guess since Casa took over only the employees are happy I am not as a third time customer! More
Braden Tidwell sold me a 2021 Ford Ranger. He was extremely helpful in finding the right buy for me and my business. As a local business owner i needed a truck to help my restaurant grow. Brad He was extremely helpful in finding the right buy for me and my business. As a local business owner i needed a truck to help my restaurant grow. Braden helped me find exactly what I needed. Thank you to the wonderful team over at Casa Autoplex/Honda. Braden Tidwell, Miguel Ortiz, and Stephen Stophel worked hard to get me taken care of timely and efficiently. I will most certainly be referring family and friends to this dealership. Again. Thank you guys!!! More
My 2024 Hyundai Santa Cruz Night Edition with 1,700 MILES needs a new engine already before my first payment. What solutions was I offered: Sell the car back to them for less, or trade it in for less because needs a new engine already before my first payment. What solutions was I offered: Sell the car back to them for less, or trade it in for less because it's used. Did they do a buyback out of good faith and keep a customer? NO! Did they help me get into contact with someone that could help? NO! Did the sales manager promise to find me a solution that would make me happy, and then did nothing about it? YES! I do not recommend Casa Auto Group or Casa Hyundai of Las Cruces for any type of car purchase. More
We just purchased a 2018 Honda CR-V from Braden Tidwell at Casa Autoplex. Braden was very attentive and helpful. Once he learned what we were looking for, he immediately had a few vehicles in mind that w at Casa Autoplex. Braden was very attentive and helpful. Once he learned what we were looking for, he immediately had a few vehicles in mind that we might like. We ended up purchasing the first one he told us about. The process took a little longer than we anticipated, but we are very happy with the car and the service we received. 👍👍 More
Outstanding customer service experience purchasing a new 2024 Hyundai Kona AWD with Braden Tidwell. I drove from North New Mexico to Las Cruces because Braden took the time to make sure they had the vehicle 2024 Hyundai Kona AWD with Braden Tidwell. I drove from North New Mexico to Las Cruces because Braden took the time to make sure they had the vehicle I wanted and took a deposit to hold it for me. All the details, price, etc ironed out BEFORE I made the trip, so NO hassles, haggling or surprises. Smooth and professional start to finish. Very happy with my car buying experience at Casa Autoplex/Casa Hyundai Mazda Honda. More