Carvix
San Antonio, TX
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79 Reviews of Carvix
I purchased a Nissan Armada from Carvix - San Antonio in May 2023. I should have seen the red flag when I was told they couldn't' do a bank draft from my credit union, that they needed a cashier's check... May 2023. I should have seen the red flag when I was told they couldn't' do a bank draft from my credit union, that they needed a cashier's check..... but, about 6-weeks after the purchase I began to experience several different electrical issues. Having some automobile knowledge, I thoroughly inspected the vehicle and even hired a third party to inspect it and as I feared, found evidence the car had been involved in a flood. I contacted the manager on multiple occasions and even met with him twice in an attempt to resolve this issue. His attitude was pretty much "we didn't know" so how could we disclose it. He never offered to have the issues repaired or even to have his shop personnel to look at it. He was willing however, to "trade" with me to get me into another vehicle, but of course I was told that the one I had bought "had depreciated considerably" in the short time I had it, which was going to cost me to "trade" for a different vehicle. The extended warranty I purchased (not through Carvix) will not cover any repairs because there is evidence to show it was involved in a flood. So, I now have a vehicle that is experiencing multiple electrical issues and no way to correct it. I recommend that buyers beware... More
want to say that the staff are one of the best people I've ever met very helpful and understanding to my needs. I would recommend this place to anyone that's looking for a vehicle. They will work with yo I've ever met very helpful and understanding to my needs. I would recommend this place to anyone that's looking for a vehicle. They will work with you to get what you want. From when you enter this place till you leave everyone that I met was wonderful. I would give it a 10 out of 10. More
Relaxed environment, good info, polite employees. Best experience one could hope for the first time buying a car Best experience one could hope for the first time buying a car More
Collins made the buying process extremely easy. My car is beautiful and I love it! There wasn’t any pressure sales tactic. I was in control throughout my buying process and that was very important My car is beautiful and I love it! There wasn’t any pressure sales tactic. I was in control throughout my buying process and that was very important to me. Everyone was kind and helpful. More
Domingo Perez was incredibly courteous and professional. It made the whole buying process very painless. Would definitely recommend him and the dealership to anyone. It made the whole buying process very painless. Would definitely recommend him and the dealership to anyone. More