Carville's Auto Mart

No communication on vehicle I was interested in via email/text. I live 4 hrs away. Very disappointing. No pictures received on truck 1997 G email/text. I live 4 hrs away. Very disappointing. No pictures received on truck 1997 G More

Francisco was awesome to work with today. Everyone has been doing a great job to get us into a new truck. This is my second purchase from here and will likely be back. been doing a great job to get us into a new truck. This is my second purchase from here and will likely be back. More

Looking for info on a truck I had seen a Ford Explorer Sport Trac online, and had sent an interest email about the truck. They sent an email thanking me for my interest, and how I had seen a Ford Explorer Sport Trac online, and had sent an interest email about the truck. They sent an email thanking me for my interest, and how asked how they could help. I wanted to know the price of the truck, it's overall condition, and if pictures could be sent to me. I haven't heard from them since. They must not want my business. More

Carville’s did a great job for my sons frist car that he is paying for . Jerry and his team always have customers care first ! is paying for . Jerry and his team always have customers care first ! More

Bought a truck today from Nate Frahm he was very professional and definitely had a no pressure attitude I appreciate not having a pushy salesman he was very friendly and made the overall experience professional and definitely had a no pressure attitude I appreciate not having a pushy salesman he was very friendly and made the overall experience of buying a vehicle AWESOME!!! More

I would rate both zero stars if it would let me proceed. I contacted Carville regarding a vehicle on their website Wednesday afternoon. I was contacted by Derek wed. evening. Thursday morning did the credit I contacted Carville regarding a vehicle on their website Wednesday afternoon. I was contacted by Derek wed. evening. Thursday morning did the credit app over the phone. Thursday afternoon, I was contacted again by Derek to say I was approved for the vehicle I inquired about and could come anytime. Friday morning, contacted Derek to set up Saturday to complete transaction, as dealership is 2.5 hrs. away from my home. Showed up Saturday, he tells me car was sold the nite before. Offers to show me additional vehicles I qualify for. The 1st one had 209000 miles on it and my original approval was for twice the horsepower and odometer was at 117xxx. All for the same price! He continued to point out "similiar" cars I qualified for from the back. They were dented, dirty, and obvious replacement parts were not installed to even line up. I expressed hesitation and disappointment over original "deal" not happening. He offered me 2 others to look at an left to take a call. When he returned, I said id test drive the better of the 2, he said i didnt qualify for that one due to a 400 dollar price difference. Never asked if Icould pay it, which I could have but at this point walked away disappointed and disgusted. It cost me 100 bucks to get a ride the 150 miles one way to go get the car I was promised, and it wasent even there! What a rude, senseless act of scandalistic salesmanship. If this is how you have to get business, Ill share my story as far and wide as it takes to hold you and your company accountable. As if we arent already suffering enough today! If America had to count on people and companies like you, we wouldnt have survived much more than the 1st fifty years! You are disgraceful! More

Elizabeth was awesome. She made things go smoothly. Pulled up all of the trucks. Finance guys figured out how to make things happen. Thank you. Pulled up all of the trucks. Finance guys figured out how to make things happen. Thank you. More

Bad experience buying from Carville’s auto Mart. As a first time car buyer wouldn’t recommend you to buy a car there if you don’t know your inns and outs in buying a car because my options were never dis first time car buyer wouldn’t recommend you to buy a car there if you don’t know your inns and outs in buying a car because my options were never discussed with me. Tried contacting his mangers about concerns and he and his staff just blow me off to another if not another staff. Very frustrating and unpleasant having to sign paperwork not just 2 times but three different times because paperwork error on their behalf.. What car sales place does that? Andrea Cervantes More

They are absolutely amazing friendly and went above and beyond to help us get the car of our dreams Steve did an amazing job of helping us find what we was looking for in our price range beyond to help us get the car of our dreams Steve did an amazing job of helping us find what we was looking for in our price range More

Steve was awesome to work with. He was very personable, friendly, and patient with no pressure. We are very happy with our new truck! Thanks so much! friendly, and patient with no pressure. We are very happy with our new truck! Thanks so much! More