Carville's Auto Mart
Grand Junction, CO
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Fraud. Rude spit on you and never return calls . Then u pay back the money u have a down payment. Owners never return calls or emails . Liars all of them pay back the money u have a down payment. Owners never return calls or emails . Liars all of them More
Sold the truck we made an appointment to drive (2 hrs away) before we got there. DONT GO HERE. Tried to sell us a crappy Ford Ranger for out nice 2013 Nissan Pathfinder away) before we got there. DONT GO HERE. Tried to sell us a crappy Ford Ranger for out nice 2013 Nissan Pathfinder More
We did not want to drive up to be let down. But Nathan Frahm was amazing and helped us get started from home! He was so helpful and sincere and altogether just made me feel comfortable about my decision t Frahm was amazing and helped us get started from home! He was so helpful and sincere and altogether just made me feel comfortable about my decision to get a car from them. We drove up and unfortunately Nathan was busy but Brandon Berkley helped us look around and test drive the vehicle we wanted to look at. Every step up the way, we felt welcome and like they really cared about our experience and our happiness with the vehicle. We ended up not with the car we originally wanted because someone had bought it, but we got a pretty nice deal on a 2015 Jeep Cherokee! We are happy, my husband is talking about going back for a truck. We look forward to working with them again! More
Very poor service. Super disappointing with the way I was treated. Truck I bought had tire issues that I brought to the dealerships attention and was told that they would take care of but I was just blown of treated. Truck I bought had tire issues that I brought to the dealerships attention and was told that they would take care of but I was just blown off. Had items stolen out of my trading vehicle while I was on a test drive. Management refused to talk to me about the situation. A very poor business. More
This is our 2nd experience working with Zach. He is very professional, friendly and knowledgeable. My husband and I both Highly recommend him and his team. Thank you Carvilles. professional, friendly and knowledgeable. My husband and I both Highly recommend him and his team. Thank you Carvilles. More
I purchased a 2006 GMC Envoy Denali. It started with minor issues and a seat that didn't work. They said dont worry we will fix it-never did. Engine was smoking so they told me to take it to their rec minor issues and a seat that didn't work. They said dont worry we will fix it-never did. Engine was smoking so they told me to take it to their recommended mechanic and he still did not fix the seat and just replaced the valve cover and said it is fixed. The engine did not quit smoking and was still have to add oil. I called the mechanic and he said the warranty wont cover it anyway. So I called Carville's service department and the lady told me it was my fault for not taking it back immediately to the mechanic. I explained that I work all day and it was not until I checked the oil and followed my wife driving the vehicle when I saw it still puffing smoke. I called that day. She told me well it doesn't matter anyway my vehicle is 90 miles over the warranty. I took it to my mechanic and he said it is bad rings in cylinder 4 and it only took him a couple of hours to find the issue. At this point I am very disappointed with how Carville's handled this situation. I even called to speak with the salesman but he would not call me back so I went in and he finally came out and said there was nothing he could do for me. All I asked is to take the vehicle back and let me trade in on something else but he would not. Now I'm stuck with a vehicle I can't drive but have to still make payments on. More
Usually just the thought of going into a dealership and haggling over buying a car is so stressful, but dealing with Carville's was a GREAT experience for BOTH my husband and I. We live out of town, and haggling over buying a car is so stressful, but dealing with Carville's was a GREAT experience for BOTH my husband and I. We live out of town, and from the first time I called and spoke with our salesperson, Nathan Frahm, my stress level went way down! He was very genuinely warm and friendly, and very professional. He communicated with me asap with any questions I had. Once we got to the dealership he was a pleasure to deal with --- very genuine and honest with NO pressure or wheeling and dealing of any kind. His manager came out and spoke to us about financing and was also very warm and professional, and gave us honest answers to all of our questions. We left very happy! We had done a lot of research on prices for the model car we bought and felt that we got a VERY good deal. We cannot recommend Carville's Auto Mart and Nathan Frahm highly enough! More
This is my daughter’s 3rd car and our 1st vehicle from Carville’s. Gabai has worked hard on give exceptional customer service! We will be back! Carville’s. Gabai has worked hard on give exceptional customer service! We will be back! More
Horrible customer service, no communication or returned phone calls! My car still has no heat in this 1 degree weather! Buy elsewhere!! Took 6 weeks to get my car in and still not fixed! Nice people til yo phone calls! My car still has no heat in this 1 degree weather! Buy elsewhere!! Took 6 weeks to get my car in and still not fixed! Nice people til you take the car off the lot, now can’t even get a returned phone call, not even from a manager! More