Carville's Auto Mart

Absolutely the worst experience. I would leave a zero star if I could. Called the day before to check availability on a jeep and was told by Gee it was there. Told him I would be dri I would leave a zero star if I could. Called the day before to check availability on a jeep and was told by Gee it was there. Told him I would be driving up in the morning to see it and the distance I was driving (3 hours) The moment I walked in Gee informed me it was sold the night I called. He didn't call to inform me before I drove up. Then immediately passes me off to his assistant to walk the lot and look at other cars. After looking at and testing two. I asked what else they might have. She informed me it was close to lunch and I could walk the yard gave me her cell number "if I had questions" and left me to wander around looking at prices on my phone. Frustrated, I walked back in with four staff standing at the front desk. No greeting, can I help you... nothing. I walked over to Gee's office no Gee, no assistant. I picked up my belongings from the office and walked back by the four staff without a word from any of them. Got in my vehicle drove just down the road and purchased a vehicle from Grand Valley Auto. I've been in the retail business for 23 years and would want to know if I had a guest that ever had an experience like this. I hope this review help improve some sale tactics. More

Shannon was amazing to work with. He went the extra miles to make sure I left with a car I was happy with. I can’t say enough what it meant to me to have that much car given. He went the extra miles to make sure I left with a car I was happy with. I can’t say enough what it meant to me to have that much car given. More

Chris Jaquez isVery Professional, easy to work with, and not pushy! Hope to do more business with him. not pushy! Hope to do more business with him. More

Tracy was wonderful to work with. This is an out of state purchase. I requested an Pre-purchase inspection from an independent shop in the area. Was not an issue the vehicle was deliv This is an out of state purchase. I requested an Pre-purchase inspection from an independent shop in the area. Was not an issue the vehicle was delivered for the inspection. All phone calls,texts and emails were responded to promptly. They even arranged for a hauler. Thank you Tracy. More

I emailed the dealership and was connected with Tracy. She answered all my questions then sent me to see Jerry and he wrapped the deal up with the sales team. It was a super easy process and I highly re She answered all my questions then sent me to see Jerry and he wrapped the deal up with the sales team. It was a super easy process and I highly recommend these guys to anyone! More

I would not recommend Carville to my worst enemy. Worst experience I have ever had. They lied to me, they hassled me and said they guaranteed me that as long as I liked the vehicle that no matter wha Worst experience I have ever had. They lied to me, they hassled me and said they guaranteed me that as long as I liked the vehicle that no matter what that they would make the numbers work. Liars and don't purchase a vehicle here. Their word is no good and they are no good. I believe that Karma will be making rounds and that xxxxx is real. Anyway, Careville sucks. I call xxxxxxxx on all the 5-star ratings. They get a big fat ZERO!!! A very unsatisfied person. BH Although Chris was awesome and it's too bad, he works this business. More

I dealt with Tracy and Gabai on the purchase of my new Yukon. They gave me straight answers to my questions and the process could not of been smoother. I highly recommend this team! Yukon. They gave me straight answers to my questions and the process could not of been smoother. I highly recommend this team! More

SCAMMER DEALERSHIP, the sales team is friendly but you cant help but notice every car is on its last leg. The management is in the role to take every penny they can from you. cant help but notice every car is on its last leg. The management is in the role to take every penny they can from you. More

Michael in the service department went above and beyond after the purchase. My 2012 Durango died after I got it to Glenwood and I called first thing in on Monday morning. Michael provided the best customer after the purchase. My 2012 Durango died after I got it to Glenwood and I called first thing in on Monday morning. Michael provided the best customer service I have ever dealt with when dealing with a vehicle purchase. Followed through with everything he said he would and got the vehicle fixed in 2 days. Will come back to this dealership based on this alone! Thank you Michael keep doing what your doing! More

amazing company always goes above and beyond for the customer schmitty in service went above and beyond to fix any issue with the vehicle i have had and not it is perfect customer schmitty in service went above and beyond to fix any issue with the vehicle i have had and not it is perfect More