Carver Toyota of Columbus - Service Center

Fantastic service Doesn't get any better Thanks. Completed sooner that expected and that was great. Information presented was very professional and I look forwar Doesn't get any better Thanks. Completed sooner that expected and that was great. Information presented was very professional and I look forward to my 60000 mile check. The Avalon is FANTASTIC. More

Fantastic service While on vacation, and returning home, I had issues with my Toyota Camry. I called the service department and talked with Larry. He told me to bring i While on vacation, and returning home, I had issues with my Toyota Camry. I called the service department and talked with Larry. He told me to bring it right in and they would take care of it. They got my car in, right away. They diagnosed the problem and said we would be able to make it safely back to Wisconsin, where I live. The issue could wait until I got back home. We did get safely, back to Wisconsin and I got everything fixed. Thank you to Larry for putting my mind at ease and reassuring me that we would be safe getting back home. Thanks to all the staff who were courteous and friendly to us, while waiting on the diagnostics. Fantastic place, only wish you were in Wisconsin!!!keep up the great job that you are doing there! It’s a rare thing in this present world we live in! More

Great Service Took my car in for regular service as I have in the past, the service is great. They keep you informed as to what is taking place. They tell you the a Took my car in for regular service as I have in the past, the service is great. They keep you informed as to what is taking place. They tell you the amount of time it will take and are very prompt with that time. I would recommend Carver for sales and service. More

Happy to help Even though it appeared that they were swamped when I arrived, I was greeted by 2 employees who were happy to assist me and get me on my way. Even though it appeared that they were swamped when I arrived, I was greeted by 2 employees who were happy to assist me and get me on my way. More

Missed diagnosis After a tire rotation, they told me I had an out of round tire. The tire store said it was a bent rim. Don't know who to believe After a tire rotation, they told me I had an out of round tire. The tire store said it was a bent rim. Don't know who to believe More

Great service at reasonable prices I regularly have my Lexus 460 serviced at Carver. It is far more convenient and reasonably versus a dealership in Indy. They have access to the Lexus I regularly have my Lexus 460 serviced at Carver. It is far more convenient and reasonably versus a dealership in Indy. They have access to the Lexus service record and parts. Dale knows the car and what needs to be done. More

Service experience Nathan was very helpful and knowledgeable. The estimate for corrective action was excessive for the type of work to be performed. I will be perfor Nathan was very helpful and knowledgeable. The estimate for corrective action was excessive for the type of work to be performed. I will be performing the work myself. More

Friendly, courteous & reputable Took our truck in for scheduled maintenance (major). I did not feel any pressure to add items to the ticket - in fact, I was told that a couple of th Took our truck in for scheduled maintenance (major). I did not feel any pressure to add items to the ticket - in fact, I was told that a couple of the items I asked about replacing were really not needed at this time. Everyone we dealt with was courteous & professional. The technician who wrote up our ticket took pains to explain everything in detail and answered all our questions. He kept us apprised of the status throughout the day. We utilized the free shuttle to the Outlet Mall - we had essentially no wait time on either end. More

65 K Maintenance OK, not much to do at 65 K, but still an important review of my Prius All was fine and just a short time to make sure everything was in expected cond OK, not much to do at 65 K, but still an important review of my Prius All was fine and just a short time to make sure everything was in expected condition. No long wait and I enjoy looking at what's new and for that matter what's used in the Toyota lot. I know I can count on the service center personnel to be professional and as fast as possible and honest in their review. More

Excellent overall experience Excellent service, friendly staff, very clean and orderly service area, quick and thorough work. Nice clean waiting area. Service writer explained al Excellent service, friendly staff, very clean and orderly service area, quick and thorough work. Nice clean waiting area. Service writer explained all work completed. Not sure why my review has to be 25 words long though. People don't like to read long reviews! More