Carver Toyota of Columbus - Service Center

Kept in the know as the process happened. Not a simple job. Informed and asked for approval along the way. Multiple methods of communication available for best fit for this customer. job. Informed and asked for approval along the way. Multiple methods of communication available for best fit for this customer. More

Great service. My service advisor was very friendly and knowledgeable, I arrived at the agreed time and had no wait, repair was fast and the lounge was clean. Price was also fair (new battery) taking the g knowledgeable, I arrived at the agreed time and had no wait, repair was fast and the lounge was clean. Price was also fair (new battery) taking the great warranty into consideration, I regret I didn't come here first. More

Work was done in less time than promised.Staff were Work was done in less time than promised. Staff were friendly and professional. Waiting area was clean. Always a pleasent experience dealing with t Work was done in less time than promised. Staff were friendly and professional. Waiting area was clean. Always a pleasent experience dealing with the service dept. More

The service was excellent. Mr Denny was extremely courteous... The young man that drove me home and back was very friendly and attentive. Great experience! courteous... The young man that drove me home and back was very friendly and attentive. Great experience! More

The experience is overall good! Service is very good & they all try to tell you what they need to do to make your vehicle run! they all try to tell you what they need to do to make your vehicle run! More

I scheduled oil change, tire rotation and heater fan check yesterday. Because it took an exceptionally long time, Ruth charged me $0.00. They are short staffed. Carver Toyota has always treated me very check yesterday. Because it took an exceptionally long time, Ruth charged me $0.00. They are short staffed. Carver Toyota has always treated me very well! Sincerely, Deb Carter More

Everyone is very friendly and helpful. I appreciate their honesty and reliability as well as being personable. I cannot remember the name of the service rep I worked with, but he went above the call o their honesty and reliability as well as being personable. I cannot remember the name of the service rep I worked with, but he went above the call of duty by explaining potential problems I could have in the future. Besides, everyone seems to like seeing my dogs when I bring them in. More

The department did a good job of keeping me informed of their findings. They were very friendly to work with and answered all of my questions. their findings. They were very friendly to work with and answered all of my questions. More

It was time for an oil change and tire rotation. I feel they were very thorough but it took longer than I had anticipated. Quentin was very kind and helpful to me. As always, Dale was good. I highly rec they were very thorough but it took longer than I had anticipated. Quentin was very kind and helpful to me. As always, Dale was good. I highly recommend Carver Toyota. More

Prompt service. Ordering part for recall was easy, Prompt service. Ordering part for recall was easy, timely, and handled well. Great to be shuttled. All service Dept employees were very f Prompt service. Ordering part for recall was easy, timely, and handled well. Great to be shuttled. All service Dept employees were very friendly and helpful!! More