Carver Toyota of Columbus - Service Center

Service completed as promised, on time. Service rep took special effort to detail results of service. All went extremely well. special effort to detail results of service. All went extremely well. More

They do get work, they are honest and helpful. I have been a Toyota customer for over ten years and the service department was part of why I decided to buy a new Toyota last year. been a Toyota customer for over ten years and the service department was part of why I decided to buy a new Toyota last year. More

Always pleasant and helpful with whatever questions I have. Also quick; I am usually in and out when I have service. have. Also quick; I am usually in and out when I have service. More

Thought I was coming in for free tire rotation associated with my lease. $31 …. Is there a way to make this clearer when service reminders are sent out? with my lease. $31 …. Is there a way to make this clearer when service reminders are sent out? More

Fast, friendly and ready to assist. Willing to work around your schedule. Highly recommended place to go to. around your schedule. Highly recommended place to go to. More

It was a great experience to have my car served here. Thanks for your help. Thanks for your help. More

Whitney, the service person was the best I’ve had at Carver to date. Very knowledgeable, follow ups on questions, recommendations and makes sure you’re service needs are met…very good and pleasure to wo Carver to date. Very knowledgeable, follow ups on questions, recommendations and makes sure you’re service needs are met…very good and pleasure to work with on service needs… More

Extremely busy dealership and service department. They always work very hard to get scheduled maintenance done in a timely manner. All of the service advisors are fantastic. Melanie was my service advisor always work very hard to get scheduled maintenance done in a timely manner. All of the service advisors are fantastic. Melanie was my service advisor this time and is great to work with. We are lifelong Toyota and Lexus owners and will always use Carver if possible. More

Carver recommended a new battery (not dead, but to be safe, replace) for our 2015 Lexus. With new battery, display does not work. Research shows this is a common, known issue with Lexus. Carver quotes $ safe, replace) for our 2015 Lexus. With new battery, display does not work. Research shows this is a common, known issue with Lexus. Carver quotes $8000 new, $1000-$1400 if can find used. They keep car 3 weeks while testing and looking for used. They find one, fix it and cover the labor, but we are out of pocket $1000 for a known issue. Carver service is helpful and tried to resolve,, so they are ok to work with. However, we go there for their brand knowledge, and they ultimately asked me to pay for it. They did contact Lexus, and they would not support in any way. We are going to move away from Toyota/Lexus (have bought 6 over 10 years) and going to try other brands, searching for more support and ownership over their product and issues. More

Service completed in timely manner while I waited. Very satisfied with whole experience. Staff was very efficient. Would recommend to family and friends. satisfied with whole experience. Staff was very efficient. Would recommend to family and friends. More