Carver Toyota of Columbus - Service Center

All seemed knowledgeable and friendly. Was going to talk with your finance guy and see if Toyota offered a better deal than banks so I can buy my leased car.... Was going to talk with your finance guy and see if Toyota offered a better deal than banks so I can buy my leased car.... More

Arrived at the dealership at 11:30am. I had scheduled an appointment for 12pm. I had the courtesy van take me to a restaurant for lunch, as I was told service would take 1 hour. I was fin I had scheduled an appointment for 12pm. I had the courtesy van take me to a restaurant for lunch, as I was told service would take 1 hour. I was finally picked up and returned to my vehicle at 2:30pm, almost missing am important meeting. More

From Sales to Service Departments, our interactions with the staff were top notch. Mike graciously and promptly put us in touch with Nick. Nick was an all-star during the selection of our Tacoma. Eric went the staff were top notch. Mike graciously and promptly put us in touch with Nick. Nick was an all-star during the selection of our Tacoma. Eric went above and beyond when we finalized the deal. Upon hearing of a recall to alleviate a minor issue, Quentin assured us it was a relatively simple fix. The Service Department, after we arrived for a 945am appointment, had us back in Bloomington by lunch! 5 out of 5 stars! More

Car is now leaking oil, have to go back - a simple oil change should be that hard change should be that hard More

Seems quick and easy enough. Waiting area is very comfortable. The staff seems knowledgeable and straightforward. Waiting area is very comfortable. The staff seems knowledgeable and straightforward. More

When I reported the need regarding my car, it wasn’t taken seriously or repaired. I was directed to bring my car back once the issue has resurfaced or gets worse taken seriously or repaired. I was directed to bring my car back once the issue has resurfaced or gets worse More

Keeps you informed what needs to be done. Does not try to charge you with other things. Ruthie is professional in her job. Does not try to charge you with other things. Ruthie is professional in her job. More

Was able to not only get my scheduled maintenance done, but also had the service team adjust one of the internal settings changed that further customizes my driving experience, making it even more awesome! but also had the service team adjust one of the internal settings changed that further customizes my driving experience, making it even more awesome! More

Brought my RAV4 in for tire rotation and oil change. Before my car was done the service rep brought a really dirty air filter that was completely black to show me. She informed me that the guys in the b Before my car was done the service rep brought a really dirty air filter that was completely black to show me. She informed me that the guys in the back wanted me to see it and it needed replaced. I just replaced it myself 10,000 miles ago. I asked how much and was quoted $50.I declined. On my way home I picked up an air filter from a auto parts store. When I removed my old filter it was white and hardly any dirt. Fairly disappointed that they would try and deceive me. I've been a customer for 3 years with regular service and purchased 2 cars. Lost a lot of trust with this department More

Went over and beyond according to me. They did a alignment without me asking but included it in on my recall. I greatly appreciate it. Communication was great. They did a alignment without me asking but included it in on my recall. I greatly appreciate it. Communication was great. More