Carver Toyota of Columbus - Service Center

I called to schedule a 10,000 mile maintenance visit and was told it would have to be 10-14 days out. I explained U needed to leave in one week on a 3,000 mile round trip due to a family concern and they wo was told it would have to be 10-14 days out. I explained U needed to leave in one week on a 3,000 mile round trip due to a family concern and they worked me into their busy schedule 3 days later. Thank you Carver Toyota above and beyond! More

Called Carver at the end of July and made an appointment for 8/22/22.. called and confirmed my appointment last week.. they said yes we have you down.. the service will take 3 days and we will have a compli for 8/22/22.. called and confirmed my appointment last week.. they said yes we have you down.. the service will take 3 days and we will have a complimentary vehicle for you, and if i had any problems just ask for the manager Nathan.. I Showed up this morning for my appointment and they aren't expecting me.. then tell me the service will take a week and they don't have any complimentary vehicles, and that I would have to rent one and they would try to reimburse me. I do not recommend Carver Toyota or Nathan More

Great place friendly people fast service always clean never have trouble getting appt I highly recommend never have trouble getting appt I highly recommend More

Although technically speaking the service was done promptly and the personnel was very courteous, when I got my car I found half of the contents of my glove compartment laying in the front passenger’s promptly and the personnel was very courteous, when I got my car I found half of the contents of my glove compartment laying in the front passenger’s floor. The tech didn’t care on putting everything back in. More

Tremendous improvement over previous visits. The changes made to customer service is noticeable and appreciated! Thanks The changes made to customer service is noticeable and appreciated! Thanks More

Truck is 1. 25 years old and already needed a new realignment. Had to take a vacation day off work because there isn’t any opening on Saturday. Was told 3 differe 25 years old and already needed a new realignment. Had to take a vacation day off work because there isn’t any opening on Saturday. Was told 3 different eta on completion of the alignment. Spend 8am-11:15am waiting on a job that takes .4 hours billed and wheels rotated. Truck still isn’t aligned correctly, and wrong psi was added to my tires. Truck still has Toyota care but had to pay for the realignment (still confused on that). As soon as I can I will be trading my tundra in for another Chevy. More

Although they were busy they got my oil change done in a timely manner, about an hour. timely manner, about an hour. More

Amazing staff! They got me in to fix my tire and they were extremely busy They got me in to fix my tire and they were extremely busy More

Appointment rescheduled. Not on books when I was told so rescheduled again. Confirmed parts were there for recalls. Took car in. No paperwork could be found so I answered que Not on books when I was told so rescheduled again. Confirmed parts were there for recalls. Took car in. No paperwork could be found so I answered questions. While car there I received 5 emails that I had missed my appointment. Picked up car, oil changes no longer free and they only did one recall because they didn't have the parts. So I have to go back. The reason I waited on the oil change was so I could get it all done in one visit. Since they aren't free, I don't have to go to the dealership anymore for oil changes. More

Carver is an outstanding dealership. Customer service is very good and the attention to the customer is second to none. Customer service is very good and the attention to the customer is second to none. More