Carver Toyota of Columbus - Service Center

I was a little disappointed with my last visit. It took over 3 weeks to get in for service, when I was there I waited over 2 hrs for routine service, the waiting room was full and this was my secon It took over 3 weeks to get in for service, when I was there I waited over 2 hrs for routine service, the waiting room was full and this was my second visit here where Fox News was playing on the tv. My bill was over $400 for routine service which is outrageous. Even though my tires were rotated and checked, my tire light was still on when I left (I let them know when I got there it had been on for a day or two and to make sure and check that out) Overall I left feeling let down but I have been coming there for several years and I have been generally pleased. Everyone working there is always very nice. More

I always get my oil changed here. Was totally shocked when they charged me $84 and that was with a $15 coupon. Really??? I can't afford to return here for service. They should make Cu Was totally shocked when they charged me $84 and that was with a $15 coupon. Really??? I can't afford to return here for service. They should make Customers aware of price increase when making appointments. Some people live on a tight budget. Not a happy camper!! More

I called and got an appointment for an oil change. On the date, I drove in at my time and didn't have to wait very long. The popcorn in the waiting room is delicious also On the date, I drove in at my time and didn't have to wait very long. The popcorn in the waiting room is delicious also More

Service personnel are always friendly and polite. They make me feel like they are happy I am there. That is truly an exceptional experience They make me feel like they are happy I am there. That is truly an exceptional experience More

they are professional n provide good service, appreciate their reminders due to busy work schedule their reminders due to busy work schedule More

Not a good experience. Simple oil change that left a puddle in my garage and down the driveway. It was then towed back to service center to be fixed and returned, however I Simple oil change that left a puddle in my garage and down the driveway. It was then towed back to service center to be fixed and returned, however I was without the use of the car for two days from the time I discovered the problem. No compensation other than fixing the problem was offered. Very disappointing. Not sure I will ever return for service there if simple maintenance issues can’t be done properly. More

They got me in and out as quickly as they could. Adam and Josh were Very friendly. Adam and Josh were Very friendly. More

Staff nice but seem unorganized. We were charged but out issue started again, I called with no response back. Had us come in for another recall issue but did not have part so had We were charged but out issue started again, I called with no response back. Had us come in for another recall issue but did not have part so had to come back. More

Service was great. Quentin took his time to explain the process and really went above and beyond to help. Even though service took awhile he made sure I was satisfied a Quentin took his time to explain the process and really went above and beyond to help. Even though service took awhile he made sure I was satisfied and I really appreciate that! More

Good response. The car was repaired as expected. They have free shuttle service thats very convenient and no need to wait till service gets done. Appreciate it. The car was repaired as expected. They have free shuttle service thats very convenient and no need to wait till service gets done. Appreciate it. More