Carver Toyota of Columbus - Service Center

Faster than expected. I needed urgent work done to my car and it took less time than I had expected. I appreciated everyone’s help and quick work. Thank you! I needed urgent work done to my car and it took less time than I had expected. I appreciated everyone’s help and quick work. Thank you! More

When i called to set up appointment, I talked about the tire pressure light needing fixed. However, when I was called that the car was ready, nothing had been done re: the tire pressure light & I was to tire pressure light needing fixed. However, when I was called that the car was ready, nothing had been done re: the tire pressure light & I was told I would have to call for another appointment to have it taken care of. the work order states 'reset maintenance indicators'. the work order states the advisor was Jaiah Lambert. This is the first time I have been frustrated with service at Carvers. More

Good people, good service. Ariel explained my needs clearly and gave me an estimate before work performed. I’m very happy Ariel explained my needs clearly and gave me an estimate before work performed. I’m very happy More

I am very satisfied with both the service and efficiency of the service department. They not only get me in for service much quicker than other dealerships, my down time is much less. The department also gi of the service department. They not only get me in for service much quicker than other dealerships, my down time is much less. The department also gives me a detailed explanation of the services performed. Thank you! More

The workers finished on time as they promised. The man driving the shuttle was friendly and on time. The man driving the shuttle was friendly and on time. More

Initial communications went well. Repair was fully completed. Our service consultant was ill the day the car was finished. No one called us to tell us it was ready for pick-up. Had we Repair was fully completed. Our service consultant was ill the day the car was finished. No one called us to tell us it was ready for pick-up. Had we not called, we potentially would have lost several days over the recent holiday weekend. More

Within 4 miles of my home, easy for scheduling appointments and services, friendly and knowledgeable staff. appointments and services, friendly and knowledgeable staff. More

Carver Toyota Service Department has earned my business because they are extending efficient, competent, professional, and extremely polite. The only thing I wish they would improve on scheduling capabilit because they are extending efficient, competent, professional, and extremely polite. The only thing I wish they would improve on scheduling capabilities through the Toyota App and on their website. Currently you cannot schedule service via the Toyota App for Carver Toyota’s Service Center, and when scheduling service online you are only capable of scheduling one item per appointment. For instance you cannot schedule service only schedule an oil change, and if you wish to schedule a tire rotation you have to schedule two separate appointments. For efficiency purposes it would be easier if the customer could schedule both under one appointment. More

Ariel is a great advisor and addressed my concerns . Made suggestions on recommended services which I’m doing as I can . I recommend Carver and will purchase another Toyota when the need arises. Made suggestions on recommended services which I’m doing as I can . I recommend Carver and will purchase another Toyota when the need arises. More

Fast and friendly service. Always go the extra step to ensure customer has a great experience. Always go the extra step to ensure customer has a great experience. More